We had just had a negative experience at another Ford dealer and came to Highbury just to look around the lot, while we were checking out a vehicle out front of the dealership Jay approached us and started a conversation, there was no pressure and we ended up coming inside and talking to Jay about what I was interested in. I came in with a print off of the window sticker of the exact vehicle and only vehicle I was interested in and Jay went to work. I knew there weren't many of it left but I wasn't going to settle for anything else, Jay worked with I believe Mike and they actually found the exact vehicle I wanted, twice, as the first one ended up being sold before the deal was done. I really appreciated the way Jay handled our purchase, we never felt as though we were being pushed into settling for something else, as a customer, I couldn't of been treated any better, Thanks Jay for delivering the only vehicle I wanted! When purchasing another vehicle we will definitely be back to see Jay.