June 17, 2020
Terrible customer service! I called and booked a test drive, decided to buy the car and filled out all the paperwork....only to THEN find out someone else had a deal taking place, pending financing. I was told we should know by the next day. When I didn't hear back about the status, I called and was told it was still in the works but probably wouldn't go through and that "you'll know when I know". Still nothing the next day so I called and was told "we should know with the next 10 minutes. I made sure the salesman had my number and I asked him to text me as I was at work. Almost 4 hours later, I stopped in on my way home. The salesman I'd been dealing with wasn't there so I asked someone else to please check and just let me know if it's sold. He came back with "still pending" and if I would just be patient. Seriously??!! I gave him until noon the next day and when I still was not contacted, I bought another vehicle elsewhere.....,cash sale!
I would not recommend this dealership to anyone. Talk about a runaround.