Concept Ford

Jim you are awesome!!!!!! Thank for taking care of our FORD Edge and keeping us up to date for service appt. If we could give you more stars we would.

Fantastic interaction and overall experience. They beat larger dealership offer by thousands, and arranged sale seamlessly. We came all the way from Ottawa and were very happy to find the trip was worth it.

The dealership is close to our home and convenient for us. The dealership personnel are pleasant and knowledgeable. They have a shuttle service available if required.

The dealership was very prompt and quick my issue and real professional with all questions I had. Got the job done is a quick time frame and was a gray experience

I have purchased several vehicles here and they are always looking out for my best interests. They are upfront and honest and don't let you waste alot of time. Great group of people.

I recently purchased a 2020 Ford Escape Hybrid from Concept Ford. I can't rate the experience highly enough! This is the 10th vehicle we have bought or leased with Concept Ford (and Capital Ford before that). We've dealt with them since 1994, and we get all our service done there, too. In fact, I drive past another Ford dealer to get to Concept Ford. Highly recommended!

Worst dealership ever. Didn’t know anything about the car they were selling. Was told that the f150 would cost 80$ to fill up and that they would detail my truck and did nothing. They also cut my block heater cord and didn’t replace it with the recall. Never buy a car from here.

Upon visiting Concept Ford we were greeted quickly and a test drive was arranged and the lease arrangements were completed to our satisfaction within a short time frame.

Would not recommend this dealership to anyone! We handed them our deal, after they inconvenienced us, the moment we arrived, and they did not care one bit...lacked respect, customer service, and do not seem to care to have repeat business after the way we were treated, and refuse to help us with the vehicle we purchased from them with issues.

Mike made the car purchasing experience a very pleasant experience. His professionalism and focus on customer satisfaction is greatly appreciated. I would recommend Mike to any future customer.