162 Ontario Ford Dealers

Always great doing business with Dave. - Mustang sandy ( sandra parent)

Always great doing business with Dave. Very happy with my purchase of my 5.0 . Simply the best !!! Thank you!!

We are a repeat customer of Dee's, his enthusiasm about - Riley B

We are a repeat customer of Dee's, his enthusiasm about getting you into the right vehicle is contagious. So glad we picked courtesy ford for our new maverick, will be returning once my wife's vehicle kicks the bucket

Absolutely Fantastic people. - rose

Absolutely Fantastic people. Excellent Service. I came in off the highway during a winter storm and needed my windshield wipers changed so I could get home to Mississauga and the girls in service Took me in right away. Thank you so much for helping me. I was so impressed how they treated me.I will spread the word on how exceptional they are , if you need a car or need service on your current vehicle , please don't hesitate to go to barrie ford. Thank you so much Barrie Ford.

Amazing service from sales to service. - Austin

Amazing service from sales to service. Had some issues with my truck and they took care of me from start to finish. Kim Finn went above and beyond to make sure I was taken care of. Nice going to a dealer that has your back! Id recommend anyone to Fraser Ford!

Love going to Weston ford ,everyone is so pleasant and - Helen_abboud

Love going to Weston ford ,everyone is so pleasant and helpful especially Ghada she is so friendly and knowledgeable. Love my Ford Explorer thank you Ghada

It’s a great dealership to work with this service - Kanayo2115

It’s a great dealership to work with this service advisors are very friendly and helpful and also they go beyond to help you out to get your vehicle back on time

Markville Ford was excellent to deal with. - bruceamiller49

Markville Ford was excellent to deal with.They were very attentive to our questions and made us feel extremely confident during the process.They made purchasing a truck very easy for us. Charlie was extremely helpful and guided us through the process of purchasing our truck in a very efficient manner.I had worked in sales for over 30 years and would highly recommend Charlie as your sales person when purchasing from Ford Markville.Thanks again Charlie! Robyn and Bruce

Very friendly and most of all trustworthy. - marcoda2000

Very friendly and most of all trustworthy. I know when I go there it will be an easy and honest transaction and they continue to care well after the transaction is done. I refer people there without hesitation.

I have been dealing with Northway Ford for the past - Rick VanEvery

I have been dealing with Northway Ford for the past 20yrs. I have referred family and friends. I highly recommend to drop by Northway Ford in Brantford. I recently purchased a vehicle, Aran Singh from Northway Ford helped me with all my questions and options and found the vehicle I was looking for! Thank-you Aran! I Highly recommend on your next vehicle! Ask for Aran Singh. Thank-you!!!

Rob is always helpful and is very attentive to customer - Chris

Rob is always helpful and is very attentive to customer concerns. He gives thorough explanations.

Excellent service on time calls truck was done in 1 day - Evenden2015

Excellent service on time calls truck was done in 1 day with recalls would recommend them for. Sales

Had a great experience with Meadowvale service, Andrea - monique.smith

Had a great experience with Meadowvale service, Andrea was fantastic and the whole team seems happy and glad to help. Ed was also great.

I have been a customer of Savage Ford for many years - dicomeau

I have been a customer of Savage Ford for many years and the service has always been the best. Very professional.

The service department at Concept Ford in Georgetown is - Brad Swant

The service department at Concept Ford in Georgetown is amazing. They are extremely helpful and always go the extra mile!

Dealership did a great job of helping me get into a new - tocalomino

Dealership did a great job of helping me get into a new truck quickly. Thank you Team

I found my experience very rewarding i love my new bronco - Charlie

I found my experience very rewarding i love my new bronco and my sales rep was the best i have ever had when purchasing a vehicle

We originally left Ford because we needed a van and made - lilies_cookers18

We originally left Ford because we needed a van and made the move to Kia. After a year and a half, we realized just how much we missed the Ford experience—and we came back home for a Ford Bronco Sport from Jim Keay Ford. From start to finish, the service was absolutely top notch. Yannick, our salesperson, was incredible—knowledgeable, patient, and genuinely invested in making sure we found the right vehicle. Adrian walked us through the financing and warranty options with clarity and professionalism, making the entire process smooth and stress-free. The level of care, honesty, and customer service reminded us why we loved Ford in the first place. Coming back to Jim Keay Ford truly feels like coming home. Highly recommend!

Norman James is the man to go to! - ashleycarpenter293

Norman James is the man to go to! Honest, helpful, patient and always strives for the best customer service!

Fabulous service , extremely well time management done - Seandenomme

Fabulous service , extremely well time management done well before I expected and extremely accommodating for my schedule .

Documentation fee of $899. - nickcappelletti3

Documentation fee of $899.is highway robbery. Hopefully new owner will fix. Lorene seems nice.

Great experience in dealing with my trade in and having - Lakeport142

Great experience in dealing with my trade in and having the vehicle that I wanted. Everyone was friendly both times that I was at the dealership as well

Was treated very poorly working here. - Shazim

Was treated very poorly working here. I got sick used my 3 days and was fired over the phone stating "theres no real reason" Very Unprofessional

Incredible customer service and great value. - kellyduval68

Incredible customer service and great value. Shelly went above and beyond to make sure I got the exact vehicle I wanted and needed. No high pressure sales, no selling, not pushy at all. I would go back there for sure.

Recently went in for exhaust issues, they pinpointed the - Whaler_99

Recently went in for exhaust issues, they pinpointed the issue and actually referred me to local exhaust comapny to do the work much cheaper. Appreciate that! One of the issues with dealers, they typically aren't allowed to fix things like this and are forced to replace the whole thing, at customers expense. Really appreciate the service departments honesty in this!

I have nothing but good things to say about this - Grandmawhite54

I have nothing but good things to say about this dealership. They went above and beyond to make me happy. Linden was knowledgeable and willing to please. I would highly recommend him.

January 23/26 This is an event that started of - mic

January 23/26 This is an event that started of great,summer 2025 time to order a new F350 and out of my norm chose Thorncrest for once,close to home and they've been around for at least 50 years,normally l stay with my salesman at Summit for years and for fun l would like to see what they are all about. I walked in and meet Jim Zenetos, for me , the face of Thorncrest, sat down and built my truck,90k no questions went unanswered, no "l will get back to you", he's been there 40 years and knows his xxxx. I've had some 20plus trucks so the process is not new to me, as most know you get home and remember something you wanted on the truck or take something away, normal prices changed and Jim immediately corrected the quote, we are all on the same page, ordered it and arrived early and was ready for pick-up on September 30. This is when l went l from Jim's office to the rest of Thorncrests people, signing papers with other departments (normal) then comes lease manager Bryan man, right off the I'm questioning an additional charge of $375.00 for a yellow safety inspection sticker on a new 2026 new truck,he couldn't answer and was saying different things, l have never paid for a yellow sticker on a new truck but they will look into it. Then bill of sale was wrong, changed ,lease agreement printed incorrectly,different people are getting involved and I'm going on a 6 hours when should have taken 1 hour, Jim Zenetos being the nice guy he is is coming in and apologizing , and I'm thinking incompetence of Thorncrest Ford,I,m not the first sale ever. Now this is just the beginning and I'm going to try and summarize . By Oct 7 got a call Bill Of Sale (BOS) was incorrect, need to Docusign again,, done No correction on lease, nothing matches Up until mid Dec 19 I have had approx. 5-6 BOS changes No Lease agreement to match BOS Not finished November 19/25 Ford Credit sends overdue payment on old F450 Not finished November 19/25 Ford Credit sends overdue on new F350 non payment. Ford Credit reports default payment to credit bureau (confirmed my score drops by 140) Nov 19 informed by Ford Credit (month and a half Thorncrest had not paid off F450) Informed Thorncrest about everything that's happening.. Nov 25/25 letter from Ford Credit asking for proof of insurance, I'm Like W.T.F. I'm alling Ford Credit and they are telling me Thorncrest should have resolved it on day of pick-up. I decided to escalate to the G.M. Christpher Lina Dec1-2,he was very quick at responding but nothing more was accomplished then was before. Dec 5 went in to receive the last change to BOS. Jan 20/26 Ford Credit sent another letter for a copy of insurance that Throncrest should have sent on Sept 30/25 prior to the releasing of the new truck. In summary, almost 4 months passed,5-6 bills of sale, no lease agreement,unexplained unrefunded charges ($375) Ford credit rating ruined. My personal credit rating has dropped from 875 to 735. Thorncrest Ford sells thousands of vehicles so I can't be the only person this has happened to, Thorncrest was incompetent in my transaction so Just beware, read other reviews. Final note was when presenting to the G.M. Christoper Lina of said documentation and follow up emails,I felt that l should have been compensated in some form or another for gross neglect and incompetence for lack of checks and balances between departments. For this lack of customer satisfaction ,I feel that as a customer you should have used better discretion in your final decision on not to reimburse. If one person reads this then Maybe the Dilawri Group might take notice. I leave you a note, if you still are willing to support Thorncrest Ford at Least pay respect Jim Zenetos , you will leave knowing you got a fair and honest salesperson, as for the rest.... Beware,check,check,and double check, I'm worn out from this ordeal but it's a lot easier to lose a customer then to gain a new one.

Unfortunately all the bad things you hear about auto - Not a Happy Customer

Unfortunately all the bad things you hear about auto dealers in general is concentrated in Kanata Ford, especially their service department. Watch out for unnecessary work added to whatever you came in for, its their favorite tactic. If they can't physically show you what they tell you is wrong, its just a money grab. Dishonest!

I first signed a lease for a Ford F-150. - Jason

I first signed a lease for a Ford F-150. After weeks without updates, I contacted the dealership and was told the vehicle I ordered was unavailable. I then signed a new lease for a different F-150, with a $50 higher biweekly payment. Then before my scheduled pickup, I was informed that the lease terms could not be honored due to an unapproved interest rate — and that my biweekly payment would now increase by over $200, despite signing the agreement 10 days earlier. Very disappointing experience, avoid this dealer.

I looked at a 2019 F150 at this dealership. - wainhuber

I looked at a 2019 F150 at this dealership. Hamoody, the salesman was great being very engaging and friendly. The first thing I had noticed about the truck was that the tires had very minimal tread. In discussion with Hamoody, he acknowledged the minimal tread and stated that the tires should be replaced to pass safety. I asked what brand of tires they would be replaced with. He said that typically they are replaced with the same brand that are already on the truck. I made the deal to purchase the truck and would be returning to pick it up after it had been detailed and safetied. Four days later when I came back to pick up the truck, the tires had not been replaced. The dealership made the decision that there was enough tread on the tires to pass the safety. If the roads had been snowy or icy that day I would not have taken the truck because I would not have felt safe. The management expressed no concern for my disappointment for the tires not being replaced as previously discussed. The detailing was poorly done. It looked to have been a rush job with some areas missed. I give Hamoody a five star for his service. I give the dealership a one-star. In reflection, I should have gotten it in writing that the tires would be replaced.

We spent almost two weeks negotiating a Ford F-150 - Sadri.behzad

We spent almost two weeks negotiating a Ford F-150 Raptor. We gave all trade-in info, made several follow-up calls, and paid a deposit to secure the truck. The dealership even placed a “SOLD” sign with our name on the vehicle. After days of excuses and delays, we discovered on Dec. 2 that they had sold the truck to someone else. Completely unacceptable and a serious failure in professionalism.