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Great First Car Experience - Reyisoraus
Sales team genuinely felt like they were trying their best to get me and my sister a good and reliable first car, and most importantly a good price for it all. All the people we worked with (Mike, Joseph and Stewart) were incredible with giving us advice on what to do, helping us out when looking around the lot, and just being overall really friendly and easy people to talk to. Easily the best dealership and people we've gotten the chance to work with in our car search, they really did go beyond what we even expected from them. They took what should've been a stressful experience, buying a first car, and made it into something a lot more fun.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Excellent customer service on the SALES end - Jack
This is my second deal with Dylan. Dealing with Dylan gives me faith in the youth of today. Energetic, answering questions via text 5 minutes after they are sent on a Sunday night and bending over backwards to accommodate my requests. He was even willing to meet me outside of the dealership. If he left for another dealership so would I.
Helpful, trustworthy - Gill
I met with Kayl Pond when I bought my Navigator. He is so helpful and knowledgeable . He understands my needs to find a suitable vehicle for me
Sales & Leasing Representative
Amazing, experience - Dave Smith
I've bought, many cars or leased over the years but Resse was bye far the most positive sales person I've ever dealt with , he made the experience hassel free and very Smooth. I dont think its possible for him to never be smiling and he goes out of his ways for his clients to guarantee satisfaction. I would highly recommend if your looking for a vehicle to contact him u wont be disappointed.
As TINA sings: Simply The Best, Better Than All The Rest... - JR Blures
Mack Leies (Sales Person) and Stephanie Brown (Finance Officer) were a great team to work with at Northway Ford Mercury, to put me in a brand new 2019 Lincoln Nautilus in what seemed record time and seamless!! I have purchased several vehicles from Northway FL and they remain the best professional informed team I ever had the pleasure to work with. Keep up the excellent work !! And to the readers here: ask for Mack and Stephanie !!! They made me feel like a worthy King moving to this vehicle from a 2017 Taurus. Thanks... HRH Amos Key Jr
Thank You Azad! - Nad
Very rarely in life do you find people who's motive is to see the best happen for you. Azad is one of those people. The level of care, attention to detail and professionalism capsuled in Azad is only the tip of the iceberg. Azad has helped me select 3 vehicles over the last 10+ years (one for my son included) which not only got me from A to B without issue but also helped to rebuild my credit. The last vehicle, though, had some sentimental value but it was time to let her (it) go. Azad gently lead me through the process and helped both my family and I though a difficult time. Who would have thought that purchasing a vehicle would boost my confidence and propel me into this new season of life. Yorkdale Ford is definitely more like family than a business to me. Thank you all so much. Azad, BLESS YOU!
Lease Renewal Manager
Used Car Sales Manager
Outstanding Service! - DLVZ
Thank you Kristine for being an amazing sales person!
After our car was written off, we had to find a new vehicle fast! Kristine made purchasing our new vehicle a smooth and easy process. She was very thorough in showing us the vehicles features and how everything works. She even synced our phones to the car for us! We couldn't have asked for a better sales person to trust with the purchase of our Ford Escape. We will definitely be recommending Kristine to all of our friends and family!
Chris Braceland top knotch service every time. - Williamos
Chris puts the customers needs first and works hard to find the right deal. He gets on a personal level with the customers and really takes pride in his customer care. I highly recommend Chris as one of the top representatives at Lincoln Heights Ford
Very good service from Ford once again. - Happy
I have had to have my Ford Focus repaired and the level of service was exceptional. it was Derek who handled that one for me last year.
I had to have my Hyundai Elantra repaired because someone backed into my doors last month and the service was great better than the service I got from the Hyundai dealership I bought my car from.. took a month because they were super busy, but I dealt with Ashley and I just have to say they go the extra mile.
Had to have a minor adjustment made on that same door repair went into see Derek who was not expecting me that day and another gentleman overheard my issue , and this was at the end of the day when he should have been going home, and he said I am sure I can take care of that for you and he did.
Its also not just this dealership but the one on Mapleview as well ,where I have experienced awesome customer service.
Hyundai on Mapleview ought to send their people down to the Ford dealerships so that they can get lessons on Customer service 101.
Ford makes you feel like you matter.
Thank you to Ashley and Derek as well as the older gentleman whose name I unfortunately did not get. Your Dealership should be proud of you.
Joe was friendly, fair, and down to earth. - Sideshow Tom
Joe was very friendly and fair. I purchased a 2019 F550 Dump truck, that had been set up just the way I would have if I ordered it myself.
Great buying experience - dan.coles
Tony was the most helpful and conscientious salesperson I’ve dealt with. He made the experience very easy and I feel like I got a great deal
customer service at its finest! - f150
We purchased a 2018 ford F150 from Joe Pantusa! We couldn’t be happier, we love the truck. Joe was amazing! He was very knowledgeable, and made our purchasing experience a pleasure.. We would highly recommend going to see Joe if you’re looking for a vehicle. Thanks Joe!
B & R
Fast, friendly, and efficient - Pinky
I took my 2017 F150 in for a block heater recall, early Jan. 2019 and I was out of there in less then
30 min. "Amazing" Thanks Mandy, terrific as always.
Exceptional customer service! - Bruce
I arrived at Embrun Ford without a service appt for my 2017 F-150. The fantastic staff at Embrun Ford greeted me and welcomed me in without delay. Within 50 minutes they were able to correct the issues and have me on my way. Absolutely exceptional customer service! I will recommend Embrun Ford to all my family and friends. Thank-you again!
Customer expectations met or exceeded - Big John
I had a leased vehicle and just purchased another with a lot more features. You can browse in the clean showroom in comfort, without feeling pressured, but knowing that help is available. They have a simpe approach to sales, and that is to determine what is right for the customer. The business part of the sales transaction is is efficient and helpful. When you pick up your vehicle they take time to take you through all the features and benefits and are quick to respond to questions after delivery. The service department is friendly, throrough and efficient. When you purchase a car at Eric Campbell's you drive away happy and confident.
Personal great people - Dale
I have been buying trucks from Grogan Ford years never let me down . Just a great bunch Thanks very much Dale McEwen . I will be back for a new truck . SOON
service - harreew
service was amazing, resolved my concerns and constant communication as to what was going on with my vehicle so I was never left in the dark. I cannot say anything more to improve with this place they are amazing!
Excellent - Arthur
As always it was the dealership was a great experience, Larry and Karen where very helpful and meet r needs, they gave a fair price for r trade in
Brand new customer, loyalty for life now - Marty1981
I recently purchased a 2016 Ford Explorer Limited from this dealership and dealt with, George the Used Car Manager. I purchased the SUV end of June 2018.
When I walked into this dealership I knew I was going to buy from here from the type of amstphore I felt. Everybody was happy and it was very clean.
From start to finish on purchasing this SUV was super easy. Not once did I feel pressure on buying a vehicle from this business.
George, the Used Car Manager even throw in full set of mats. Thank you George.
On July 30, 2018 my battery died after the vehicle only being a month old. With no question asked, the battery was replaced for free ! Now that’s service.
For myself service and how you handle your self as a person and business goes a long way.
With the exceptional services I received, I’ll be a customer for life and I’ll be sure to tell everybody on the great serviced I received and how friendly and professional the staff where.
Amazing Overall Experience - Carchick
I was pregnant when I purchased my Escape so I wanted to have the least stressfull experience and the best price as I was about to go on maternity leave at the time. I had been to a number of dealerships before Oak-land and they did not succeed in making this happen for me. Oak-land was so easy to deal with from the get go. Very friendly staff (Lou and Adam were amazing) that went above and beyond..they even drove the car to my house for me before purchasing it to make sure it fit in my garage to my satisfaction (with room to walk around it) and that the stroller would fit as well. They gave me the best trade in value for my Cadillac and a great deal on the Escape. I am forever grateful to them for helping turn my stressful car buying experience into such a positive one.
Great service department. - Fordguy8899
Had a small issue with my truck and because we were going on a trip I asked if they could have a look. They brought us in without hesitation, fixed the issue and sent us on our way. We have been loyal costumers for a long time and they have been loyal to us.
An excellent dealership. - BrianPickett
I bought a 2019 Lincoln and had an excellent experience. My salesman was very professional, honest, and polite. Servicing my Lincoln was easy - there was another Lincoln ready and waiting for me when I pulled up. The front desk people also texted me with updates. All and all, everything was easy at Polito. I would go back, and I have recommended them to others.
Engine in brand new truck - Randy8
Dealing with many dealers, Pringles is top notch in my books. Il drive the 40 km to deal with these guys.just had an engine put in my 2017 , truck was done quick ,and no dirty interior or finger marks on the white paint.
Excellent! - Rayz
I am new to this area and have been in a few times for oil changes and some minor service. Thus far the whole experience was extremely streamlined, friendly and professional. This will be my "go to" place for automotive service from now on. A great place you can trust.
Purchase new vehicle - SherrysRedtruck
Took vehicle for test drive, loved the handling and look, was offered a fair value for my trade in, so I purchased the 2019 ford Lariat pickup.
My experience - Dave77
We went to this dealer to take a test drive and being pleased with this vehicle we purchased it. Our salesman Randy was very nice easy to talk to. The vehicle had a very little chip on the front window and they replaced it. Being close to the Christmas holidays Randy told us that with having to do a hundred something point check we would have to wait till Thursday of next week to have all the work done but that night called us to come get our car. The reason I believe was Randy was trying to get us into the car before Christmas good for him. The only thing I didn't like was the detailing of the car was not close to what I would have expected.
Great customer service! - The Buttons
Great dealership! Thank you to Mike in parts for his help and guidance! He goes out of his way to help us to get our F150 serviced!
Parts and service here is more reasonable than other dealerships in the area!!
service department - doncon
made an appointment and they took it in on time did all the recall work as well as fix my washer fluid from freezing one small part installed and it now works in the freezing temperatures.
Great job guys
AWESOME - Kylie123
I was purchasing my very first brand new car, and the dealership and the individual I worked with was so helpful and made everything a lot less stressful!! He and everyone else helped me fully understand what I was getting myself into!!!
Excellent Experience - BarbL
I found that the salesperson listened carefully to what I really wanted in a vehicle and was able to find the perfect truck to suit my needs.
I didn't feel pressured to buy and they were very knowledgeable about the vehicles.
Senior Financial Services Manager
Courtesy Ford Lincoln
Director of Sales and Marketing
Financial Services Manager
Northway Ford Lincoln