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thank you for my experience, great all the way around, i... - gjstride
thank you for my experience, great all the way around, i definitely recommend the dealership and Luis
Top Reviewed Specialists At This Dealership
Sales and Leasing
Erinwood dealership employs knowledgeable, respectful... - Cbolt_20charms
Erinwood dealership employs knowledgeable, respectful employee's that will go above and beyond to get you what you want.
Internet Sales Manager
Sales and Leasing Consultant
Hot or cold drinks while waiting would be nice &... - bambi.doyle
Hot or cold drinks while waiting would be nice & certainly courtesy shuttle would make a huge difference if the vehicle needed serviving
By far, best dealership around. We have been dealing... - allison.mcbrine
By far, best dealership around. We have been dealing with LHF for over 20 years and always leave very happy
Sales & Leasing Consultant
I recently just ordered a New 2022 F150 from Aaron.... - Iceberg
I recently just ordered a New 2022 F150 from Aaron. I would like to start by saying he knows his Fords and all available options. Secondly, he is very patient and wants to make sure your happy with your order/purchase. For example, a couple days after my order he contacted me to make sure I was still very happy with my order. I actually wanted a couple changes and he said come on in and we will get you in the truck build you want no problem at all. You know the car salesperson that will do anything to get you to sign, Aaron is not that guy. My experience was very pleasant and I’m extremely satisfied with Aaron and my soon to be new 2022 F150.
I would recommend Aaron to my friends and family
Steve Harrington was very helpful with the f150 I got I... - Larry64moon
Steve Harrington was very helpful with the f150 I got I would go back there for all my vehicles
Great experience at McDonnell Motors! The entire process... - timboerma
Great experience at McDonnell Motors! The entire process was smooth, no pressure and we ended up with a wonderful vehicle. Thanks to Dan Murphy for taking the time to walk us thru from start to finish! Also to Sarah Kustermans for patiently assisting us with learning the awesome technology! We love our F-150!
I love taking my vehicle to Summit Ford.Always friendly... - Ltalbot11
I love taking my vehicle to Summit Ford.
Always friendly and great service from the staff.
Tanya from Rosecity ford Windsor was so helpful in... - Shawn/Angie
Tanya from Rosecity ford Windsor was so helpful in helping us get into a new vehicle. She let us know what our options were and was very nice and knowledgeable. She even reached out to me after the purchase to let me know if anything comes up to give her a call and she will be sure to have it taken care of. I highly recommend rose city ford Windsor.
They were very pleasant to work with and also very... - Dennis Gertridge
They were very pleasant to work with and also very knowledgeable. They were also very patient with us during the decision to purchase.
We enjoyed working with David and where pleasantly... - kuhlcatherine
We enjoyed working with David and where pleasantly surprised when he called to let us know that our vehicle had arrived.
He explained all the features to us with detail and answered any questions we had about our vehicle.
I had a 10am appointment scheduled for service on my... - James Williams
I had a 10am appointment scheduled for service on my truck this morning. I showed up and gave the service person my keys and took a seat in the waiting area. At 10:10am I noticed a person drive my vehicle into the service bay. At 10:55am (45 mins later) I noticed my truck coming out of the garage as the service had been completed. I waited 10mins, until 11:05am, and went to the service desk and asked to pay so I could return to work. The service person said he hadn’t gotten the paperwork yet and to continue to wait. Paperwork?!! It was an oil, lube and filter, which can’t be a lot of “paperwork”. So I waited and waited and waited. At 11:35, FORTY MINUTES after the service was completed the guy says I can pay now and leave. This is hands down the most abysmal customer service I have ever seen. It takes 45mins to service my vehicle and then another 40mins to pay!! Who runs a business like this? I will NEVER return to Hanna Ford. Who makes someone wait 40mins to pay in the middle of a work day?
Mohawk always help me find what I'm looking for at a fair... - jrizzi45
Mohawk always help me find what I'm looking for at a fair price . Thanks
Good service department, good communication with... - dsherlock57
Good service department, good communication with customer. Car was ready when promised. It will be good when customer shuttle is back.
Excellent service and personnel. Very thoughtful service... - marlenehiltonmoore
Excellent service and personnel. Very thoughtful service and superb job of collision repair. will recommend.
I purchased my first car from this dealership, I am very... - hemant.surale
I purchased my first car from this dealership, I am very satisfied w/ their support so far (it's been a week since the day of purchase).
I feel confident that they will continue to have great support even in the years to come. Thanks so much, Mike Knapp Ford!
EXCELLENT CUSTOMER SERVICE I TOOK MY LINCOLN FOR SERVICE... - trillosusana
EXCELLENT CUSTOMER SERVICE
I TOOK MY LINCOLN FOR SERVICE SATURDAY MORNING AND CAR WAS READY AT MIDDAY.
ADAM WENT BEYOND MY EXPECTATIONS. THE BEST CAR SERVICE.
We purchased a vehicle from this dealership and get our... - Morris
We purchased a vehicle from this dealership and get our service and maintenance done here, and every time we come in we are treated very respectfully Everyone is friendly. Work is completed professionally and at a fair cost. I would, and have, recommended this company to my friends and family and anyone who wants a fair deal. Cal, Jackie and the service team go out of their way to make sure we are satisfied with our experience there.
Second vehicle we have purchased from Northway. It’s... - maggie.jack
Second vehicle we have purchased from Northway. It’s always a quick and easy process. Stacey Cooke is fantastic.
My new Ford is doing very well! I am very happy with it.... - Jane
My new Ford is doing very well! I am very happy with it. The customer service was great too!
Driving my new truck now, and pleased as can be. It is... - Great Promotions
Driving my new truck now, and pleased as can be. It is my third truck form the McAlpine Crew, and again, great service and attention to detail. A special thanks to Rex Tsang for his making the process so seamless.
My new F-150 took a little while to arrive. But this... - Kevin
My new F-150 took a little while to arrive. But this wasn't the dealerships fault. The dealership did a great job at keeping me in the loop throughout the process. They did a great job and I'm now a happy customer.
I received excellent attention and service from... - Robert
I received excellent attention and service from Michael
Stayed in constant contact re repairs
Managed our expectations in an exceptional manner
My expiriance with Jessica Brodie on the whole was good.... - thuman
My expiriance with Jessica Brodie on the whole was good. The dealership did miss a few minor thing that I will have to get rectified in Thunder Bay. It was a whirl wind experience & a few thing were overlooked. I did however not like the outright lie
I was told about the transaction fee that couldn't be bargained with. I was told by Jessica that there were auditors who looked at the transaction fee had to stay in place. I followed up on this auditor hearsay at our own Ford dealership.. When I mentioned this auditoer re transaction fee the local dealership sales manager giggled into my ear & said this is the first time he's ever heard of such B S. I'm let down by the outright lie by the Maintland Ford sales team. As I have said the rest of the experience was painless & so far seems to be on the up & up.
The entire dealership was quite rude to my mother, with... - Andrew
The entire dealership was quite rude to my mother, with the owner stating "you're not from around here, you should take your business somewhere else"
The service department improperly did a warranty repair on my mother's vehicle AC by not putting enough coolant in, after taking vehicle to another dealership, their service department confirmed the Exeter location made an error causing the AC to fail again. The repair was done after the dealership was called by Ford Canada, regarding a customer service complaint, so have to assume it was done improperly on purpose.
The dealership refuses to pay for their mistake and Ford Canada has become involved, telling the owner he is not giving very good customer service, and has been asked by the new dealership to cover the cost, to which he replied "I don't care, that lady is crazy"
Stay away if you want your car fixed properly, or courteous service.
I had a lube, oil and filter done on my car. Thank you... - ibdreviewgroup
I had a lube, oil and filter done on my car. Thank you for the great job!!
I bought the second F150 from Eastcourtfordlincoln. Sales... - gaobixia520
I bought the second F150 from Eastcourtfordlincoln. Sales Manager Vineet gave me the good trade in vale for my trade in. Thank Vineet and May. I got best service from them.
Always a pleasure ! Great service and always kind and... - Tara
Always a pleasure ! Great service and always kind and dependable. Thank you- highly recommend this location I have been going here for years and will not go else wherever
The attendant, Al., was very curious and helpful. He... - r_derouin
The attendant, Al., was very curious and helpful. He made my stay as painless as possible
Courtesy Ford Lincoln
Senior Financial Services Manager
Used Car Manager
Financial Services Manager