Real numbers and no bs! - Stacey
This is the second vehicle we have bought here. They offer fair trade in value upfront so in comparison to other dealerships you know they aren’t trying to screw you over. Never pushy and always straight up with costs. I love the luxury feel of a GMC so we will most likely be coming back to western.
Top Reviewed Specialists At This Dealership
New Vehicle Sales
Amazing service. - Ruth123
Took my 2017 terrain in to ask questions about dash lights dimming. Both staff members were sincerely interested in finding a solution. We left the vehicle and it was washed when we returned. A solution wasn’t found as this seems to be normal but they checked voltage on the battery and fuses. I would recommend this location!!!
Finding me a new truck - dice.man2013
Very helpful in finding me the truck that I was looking for and very nice to get me the payments that I can afford right now
Happy trails - MichellelovesherTerrain
It was a pleasure doing business with Capital GM .Even with the frigid temperatures the process of buying a new vehicle was smooth . Salesman Goldie answered all my questions and walked me through the process painlessly. I drove away completely satisfied !
Amazing experience! - Ryan T.
The whole experience was flawless! Brandie anticipated every need. Easiest purchase we have ever made! We look foreard to working with her again. Thank you Brandie!
Above & Beyond Customer Service!! - marci
My first visit to Sherwood Park GMC was on January 14, 2019. I had been going to the 34 Ave location for the past 7 years and can honestly say I had never experienced the customer service that I received at the Sherwood Park location. They were outstanding!! They gave me the pricing right away on the item I needed replaced. I was able to get in right away and they even washed me vehicle before I left. Thank you for going above & beyond!!
Great service! Friendly people!Happy customers! - Brent
Frank cared to find out why i was so frustrated with my current vehicle as it was being serviced again. He helped find a solution and provided me with options. He was honest and genuine. We were then passed through to shawn in finance who made the process seemless and quick. These guys together did a phenomenal job!!
Very professional staff - Terrain Guy
A great experience. I would purchase from them again. All around the staff was most helpful. Our previous vehicle had been written so we appreciated the helpful attitudes.
For service advisor rich - Jimwildman97
Was very good and recommend excellent to rich for caring about my truck and keeping me informed in what was going on with it through out the day while u had it
Great Experience - TylerGP
First time ever purchasing a vehicle online and couldn't have been made any easier. Andre Lorieau was awesome to deal with, between emails, texts and phone calls everything was made incredibly easy and meeting me at a half way point due to 8hr travel for me to do a vehicle swap on his day off was beyond generous.
Amazing experience! - Eduardo
Thanks Danny! I was amazed by how you approached the negotion and valued my time! That same apprach continued even after the vehicle was delivered. I will certainly let you know when I’m ready to make another purchase!
Mike Finnie. - Shifty
Highly recommend Mike for all your vehicle purchases
Mike is an awesome salesman to deal with. Couldn't ask for a better person to purchase our vehicle from.
pretty straight forward - Gmc
I used the coupon that was mailed to me. In this economy every little bit helps. Thanks
I admire the frendly shuttle drivers it adds a little joy to the unfortunate event of having to get your vehicle fixed.
Sales Consultant- New
What do I want? - AWright17
I really enjoy working with Billy. He listens to what my needs are and helps me. The process is always so smooth, he’s approachable, reachable, and gun and his make you feel very welcomed at Shaw. Billy and I have been doing business for 4-5 years and I like how I am given the opportunity to express my plans. I always have goals and plans in life and there are plans I had to get to where I am at now which I’m very happy to have gotten to this point in my life with my vehicle and my payments. Any issues or questions or concerns they were all just a call or text away and so responsive to me. I appreciate the service I get from Shaw.
Excellent service! - Tony
All the staff that I dealt with were extremely friendly and courteous. There was no pressure into any specific vehicle or deal, just helpful advice and all the answers to my questions!
Corbin was by the far the best before salesman I've ever dealt with.
Totally recommend this dealership - Frank
Bought two vehicles from Summit both experiences great. When I had issues I wanted resolved, I contacted Trevor, the gm, and he always responded in a helpful way, and really listened to what I had to say. And thanks to Corey for reaching out to me hope to do business with you soon.
I will buy from Summit again and highly recommend them. Best dealership in Fort McMurray by far.
Excellent Dealership & Service - Iniskimakii
We have lived in Canmore for twelve years and have purchased and leased many vehicles (trucks, cars and my trusty Avalanche) from them over the years. Their service team is the BEST! From the mechanics to office staff, you get a good feeling if honest dealing and thorough service investigation. The parts team is always helpful in finding or matching the best available deal for your vehicle and over the years, it feels like family when you walk in there. We had a major accident with our 2010 Silverado - Alberta early morning deer in the highway. Canbow handled the $24,000 in damage with efficiency and professional service and we have never had any issues with the truck beyond regular maintenance since that accident in 2012. We highly recommend the Canbow team.
New vehicle member - Girltruckmoni890
I am really enjoying my new 2018 Chevrolet Silverado. Feels great especially the new vehicle smell. The staff has been great to work with from the start. Even if i have any questions they r willing to help me. I highly recommend.
Great and easy to deal with. - R. Mogg
They were quick and easy to deal with. Got me in for a service when it worked for me and gave me a ride. Very accommodating for my needs. Would recommend them to everyone. Thanks again
Great salesman (John Breen) - Rapid 1
John Breen went above and beyond to make this transaction work. Very friendly,patient and courteous. Picked up truck on Tuesday and helped me with getting everything ready for for the drive home. Awesome work and a good place to deal at.
2019 Denali - Tomanytrucks
Great people. And they put up with me , that’s a bonus. Have purchased 5 trucks in 5 years from them so they’ve treated me right. Sad that Lyndsey is not there though.
These guys are awesome - Satisfied Customer
I was referred to Westlock Motors by a friend at work. I contact Colby and explained what i was thinking and what i was looking for in a truck. He took my want requests and added what i needed. I am pulling with this truck so Colby came up with a larger diff, and towing mirrors that i never knew about or thought of in these trucks.
i was looking for a little more for my trade and they were higher in comparison to another dealer.
I was later introduced to Bret McNelley who was excellant to deal with and communicated to me throughout the whole transaction.
Both Bret and Colby were awesome to deal with. Then to top it all off, Tod came out and shook my hand and introduced himself. I have bought several new vehicles, never has that happened.
In the end, WELL DONE GUYS! i will be back next time and will tell all my friends.
Follow up to initial post - Allan
As posted previously having sent a registered letter to the owner that was received December 11th I waited to post my review did post it and on January 21st received a call but it went to voice mail with a message I would be called back three days later I called thecdealership back. Bottom line the body shop manager acknowledged he didn’t include a broken part in the insurance estimate because he needed a picture of the broken part for the insurance. Told him I had one that I took and all I had to do was raise the hood point the camera and shoot. Obviously he didn’t do that. He wouldn’t acknowledge the fact that the strut that had been moved out of position could have been the result of the accident but then he wouldn’t know because he didn’t even lift the hood to take a picture of the damaged windshield washer container from the accident. Didn’t speak to anyone from service and from the sounds of things I’m not likely to get a call from anyone else from the owners to the department managers so it looks like my attempts to achieve some kind of satisfaction around my experience will conclude with no further contact. Could be wrong about that. I hope I’m wrong and if I am will repost and advise. An overall terrible experience with very little effort to correct an expensive mistake. Really didn’t deserve this kind of treatment from the dealership. At this point on a scale of 1-10 I’m thinking minus 2
wow! That was fun and easy - ChevGirl780
Brigitte goes over and above to make sure all my need are met! highly recommend her for straight forward business that is fun and easy!
Awesome, Awesome dealer⭐️⭐️⭐️⭐️⭐️. - JCK
I just bought a used truck from this dealer and can't be happier with the service I received from the staff of this dealer. I want to personally thank Les, Pat & Mike for all your help and understanding on making this deal happen. I feel very satisfied with my new truck (used) and happy with what they gave me on my trade. I had prompt contact from Les from my inquiry on this truck the next day. Since I'm from out of town his honestly helped me commit to make the trip down to Strathmore. Thanks to Pat for your roll in this as well. Big thanks to Mike for your understanding and your sense of humour. I highly recommend your team in sales for your outstanding customer service. Five out of five in customer satisfaction from this customer.
James and Chrystal
My new dealership. - Trevor Dandy
If I could give this dealership more than 5 stars, I would. Kevin Peters was my salesman and he continues to be fantastic, well after I bought the truck.
I've had the truck for over a year now and I'm continually blown away at how well I'm treated there and how quickly they always seem to get to working on the truck. For the few times I've had it in, I've always got it back at before I was told I'd be getting it back. I bought this truck there in the first place because I got that same amazing treatment from the service department on a truck I didn't even buy there. Sargent is simply the best dealership I've dealt with. I will continue to buy trucks here.
Tire Rotation - traverse
I happened to be in Brooks in August when I needed an oil change and tire rotation on my 2016 Traverse. Unfortunately, they did not reset the sensors. So, when it told me that the RR tire was low, it was actually the RF. Needless to say, when I put air in the RR, I ended up with a FLAT tire on the RF. There is absolutely NO reason for this kind of service. I guess I should have listed to the locals, that warned me not to go there for any service.
Over charged - Maah
I had to take my car in because of an oil leak and I was told by Jennifer that it would $150 for diagnostic check. I was charged $180, extra for shop supplies which is BS. I called the manager and he said he would look Into it and call me back. He never called me back. Also they tag an extra $1000 on the estimate they provided. So never going back! Would not recommend. The receptionist was not pleasant to talk to either.
Ken R - Ken R
Just purchased a New truck, I am very pleased with the help in getting the details done.(linex ,and other thing installed.
Clayton (our salesperson) worked hard to make sure every detail was right.
Tracey explained the extended warranty and all the other additions.
As a whole the experience was very pleasant .
Vehicle servicing - Pto1414
Outstanding service once again. Started going here 11 years ago always great. Things need to be fixed on vehicles, definitely first choice in Barrhead area. No BS.
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