My son was travelling through Alberta when his car started smoking and overheating. Can Bow Motors tried to charge him nearly $1600 to replace every intake manifold gasket in his Chevy Malibu without confirming there was anything wrong. Besides the quote being completely overpriced, the diagnosis was 100% wrong. Only because they wanted $1600 for an $800-$1000 job did we question them. We thought that was excessive and we paid them $120 for the combustion test and diagnosis and towed our car to another shop. The other shop completed one simple test, they noticed a cracked coolant reservoir cap, replaced it and filled the car up with antifreeze. They ran it for 30 minutes with no leak!! Car fixed for less than $100!!! AND HE DROVE IT ALL THE WAY TO WINNIPEG!!!
I called Can Bow to report their incompetence and demanded our $120 back because they did tests that were totally unnecessary and incorrect! The first thing they should have done was check the system visually, including the cap and hoses, fill it up with coolant and check for leaks. Because we were not onsite to question them, they went ahead and performed the last, and most expensive, test on the list and wanted to replace all the gaskets even though they could not confirm they were broken. We could have spent $1600 to rip the engine apart and replace the intake gaskets for no reason.
THEY REFUSED OUR REFUND!!!! $120 plus towing charges for a kid travelling though Alberta for nothing!!