"Summit has earned a new customer today. They helped me..."
Summit has earned a new customer today. They helped me when I really needed it. I will drive 4 hours from Cold Lake to Summit to make my next deal.Thank you for getting back on the road.
Employees Worked With
Rob Vivian. Wes
"brand new car been there for service for 79 days"
- Nancy Murphy
We dealt with Glen for our purchase and he was great to work with. He went above our expectations. We bought a brand new 2020 Terrain on October 29, 2019. We had the car for a total of 8 days with one service appointment in those 8 days. We were told the dip stick was not in properly and they fixed it and cleaned the oil off the engine and returned our car to us. 2 days later the engine light came on again so we took it back. Turns out there was a lot more wrong than we thought. The car needed 25 parts. The car has been there now for a total of 79 days as of tomorrow, We were told it would be ready last Tuesday and the Tuesday before as well as today with not even a phone call to tell us it would not be ready. We have called to inquire about the status of it multiple times with no return phone calls. We have bought a few cars from this dealership with no problems but after this experience I don't think we will ever do it again. The customer service is terrible now.
"Glen is a great person to work with I've even sent..."
Glen is a great person to work with I've even sent friends to him and they have been able to make a deal. Great guy and willing to help