"Terrific sales manager"
Assists in getting problems solved, goes over and beyond to help a customer out with sales and service needs. He also ensures things get done in a timely manner, no waiting or being on hold for this guy.
"Kick ass ladies running this service department! "
Keep up the super service girls!!! Quick and efficient even though it was busy. There were kids in vests cleaning up the breezeway. Thanks for the good experience.
Employees Worked With
Other Employees :
"Disappointing,very poor communication,overpriced "
Called in @ 7:30am to schedule appointment
10:00 appointment made and told will diagnose/repair same day if vehicle is here by 12:00 and would inform me of their findings
prior to doing any repairs
Vehicle arrived well before 10:00am
I called in at approx 2pm because hadn't heard from them with diagnosis
Informed that laws had changed and needed to give written or verbal consent before any work could be done (apparently have vehicle towed there,scheduling a 10:00 appointment was not consent enough) since first employee failed to “time stamp” my authorization to diagnose from the original telephone conversation at 7:30 . Then informed it would be a minimum $245/hr to diagnose. I informed them the error code was P1682
She replied with “Thanx but we will diagnose it properly “
So after 2pm vehicle still not diagnosed
I will update review as i am further let down or lied to or further taken advantage of