"Bad experience and sloppy work "
I took my Sierra in for a wheel alignment. Not only did they take an entire day for a job that was supposedly scheduled for 10am that same day, they told me that my ball joints were bad and needed replacing. I told them to just do the alignment because I had checked my ball joints and I knew they weren't bad. Then I get the truck back and the steering wheel is off centre. Just real xxxxty work and the truck interior was all dirty when I got it back. I asked the guy who drive the truck to me if my steering was straight, he just said "should be". I'm gonna give my truck to fountain tire or Kal tire for an alignment and I will never get any service done at this location. The service advisors are great and really friendly. The service techs seem to be very sloppy and with their attitude, probably do more damage to your vehicle. Honestly think real hard before taking your vehicle here.
- Derf eerc
The worst experience ever!!! Buyers BEWARE! Shopped for a vehicle In September 2018. Couldn't get the right approval i wanted. I drove to Edmonton, and had zero problems with what i wanted at a much lower price. I came back to summit Fort McMurray to trade my car off for a SUV, and was given the run around for a week!! That is why you shop in Edmonton Folks.
"Worst service you will ever receive "
You won’t get a rental for their shop incompetence, you won’t get any friendliness or help and you won’t get any service once you’ve bought the car. How on earth is it ok to make someone go without a car because you can’t get an appointment fast enough and then once we do get in first thing in the AM from said appointment nobody calls me until 5pm saying it hasn’t even gone in and needs to stay the weekend. For a 2 hour repair job?! Normally this would be fine as EVERY dealership I’ve dealt with would give you a rental or loaner for the time being. Here? Hah, good luck. They’ll tell you it’s your problem now. What a joke of a dealership. Absolutely ZERO above and beyond service.
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