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Sherwood Buick GMC

Sherwood Park, AB

3.9
441 Reviews
New Name, same great service! Sherwood Buick GMC, formerly Petersen Buick GMC, has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. The conduct of our company is inseparable from the conduct of individual employees in the performance of their work. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Our ability to excel depends on the integrity, knowledge, skill, habits, attitude and teamwork of our employees. To this end, we strive to create an environment of mutual respect, encouragement, training and teamwork. We also strive to reward commitment and performance and be responsive to the needs of our employees.
Contact Dealership

10 Automall Rd

Sherwood Park, AB

T8H 2N1

Directions

Top Reviewed Employees

Shaun Hurry at Sherwood Buick GMC

Shaun Hurry

Finance Manager
4.8
Dave Monaghan at Sherwood Buick GMC

Dave Monaghan

Shop Foreman
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Nicholous Monaghan at Sherwood Buick GMC

Nicholous Monaghan

Lube Centre Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Rob  Perras at Sherwood Buick GMC

Rob Perras

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

August 27, 2021

"We are unhappy with our service experience. We took our..."

- RLBurns

We are unhappy with our service experience. We took our vehicle in to fix our starting issue and we had a check engine light on which we assumed was related to the starting issue. They called us and told us why our vehicle was not starting and also told us of a couple other minor issues of a license plate light burnt out and our hood struts needing replacing. We authorized fixing the issues except the struts as they held ok for us and didn’t see the necessity of changing them out at the time. Our bill came to around $800 and we came to pick up the vehicle. We started it and the check engine light was still on. We went back in to the service department and indicated this and assumed they just didn’t clear the code. The rep checked out and said there light was on because of a miss fire and some sort of temperature issue which apparently had no relation to our starting issue. We asked why we weren’t told of this when they were going over our vehicle the first time and the service tech said we didn’t ask for us to investigate the check engine light…what??? We are not mechanics, our vehicle sometimes doesn’t start, we assumed the check engine light was because of that. Also, we didn’t ask you to look at our hood struts or license plate light but you informed us of those issues. Like I said, not happy and we will not be getting this dealership Service Centre to fix our issue and will be going elsewhere.

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Employees Worked With

August 26, 2021

"Their sevice department is absolutely top notch, special..."

- Terry P B

Their sevice department is absolutely top notch, special thanks to all the four young team members and their supervisor in the oil & lube bay who helped me get at my 2007 equinox transmission dip stick which was not easy. Lots of good advice from their service team.

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Employees Worked With

Other Employees : Four young guys and girl in oil and lube bay

August 20, 2021

"Dealership ok people ok some don’t need to be there...."

- jsgrove

Dealership ok people ok some don’t need to be there. Taylor soon to be sales gal very knowledgeable on product, professional start to finish, crosses her “T” and dots her I. Can’t say enough she is focused and gets the job done.

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Quick Lube
  • Shuttle Service
  • Television
  • Vending Machines