Erik Gadallah

Bought a 3 trucks from Erik and he was always fair. Went above and beyond on the last purchase due to me not checking the GVW on a 2500. 1st class dealership IMO. Went above and beyond on the last purchase due to me not checking the GVW on a 2500. 1st class dealership IMO. More

Helpful 0

Report | Print

Do not buy a vehicle from this company! Where to start… was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the tr was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the truck was scratched horribly they gave me the fobe key only to find that one did not work. After we discussed these matters I took the vehicle home. I FOUND OUT HALF WAY TO BC I HAD ZERO BRAKE LIGHTS OR INDICATORS.. I found out the person that sold me my car was not registered to sell cars under Alberta government. I asked for a refund cause I had the 30 days they had said I had. BUTTTTT they turned around and said now I don’t have 30 days. And they don’t want to do anything about these problems. It’s been a nightmare Do not buy a vehicle from this company! Where to start… was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the truck was scratched horribly they gave me the fobe key only to find that one did not work. After we discussed these matters I took the vehicle home. I FOUND OUT HALF WAY TO BC I HAD ZERO BRAKE LIGHTS OR INDICATORS.. I found out the person that sold me my car was not registered to sell cars under Alberta government. I asked for a refund cause I had the 30 days they had said I had. BUTTTTT they turned around and said now I don’t have 30 days. And they don’t want to do anything about these problems. It’s been a nightmare. I have had rude texts from them been told it’s not there problem. They misrepresented me this vehicle. In my opinion at the very least the things I wanted done and should be done on a 45,500 vehicle were not done. I asked for it to be clean and it would be nice to have a key that works. And the brake lights is just terrible as they past it through an INSPECTION FOR ME WITH ZERO LIGHTS.. makes you wonder how good there mechanics are!!!. Anyway DO NOT DEAL WITH THEM. More

Helpful 5

Report | Print

The absolute worst experience I have ever had with a dealership. Erik is among the most dishonest and deceitful in this industry and his sales associate Amer played right along. I put a deposit down on dealership. Erik is among the most dishonest and deceitful in this industry and his sales associate Amer played right along. I put a deposit down on a truck and they offered it to another customer for a test drive. Then when I called them out for how illegal that was, they tried to forget all about it and move to closing the deal. Then they lied about regulations and refused to sell me the vehicle in cash to try and squeeze extra financing money out of me when I communicated I was ready and willing to drop almost 100k. CASH. Will be reporting them to AMVIC. More

Helpful 3

Report | Print

Unfortunately no accountability, clearly lacking customer service skills and ability to follow up and own an issue. I have yet to receive a truck that I am paying for and literally am chasing for updates da service skills and ability to follow up and own an issue. I have yet to receive a truck that I am paying for and literally am chasing for updates daily. I would strongly advise not to do business at this dealership. If there an any type of issue start documenting and escalating to the right people as this gentleman is out of his element of what good customer service is all about and means More

Helpful 2

Report | Print