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Kipp Scott GMC Buick

Red Deer, AB

4.7
106 Reviews

6841 50th Ave

Red Deer, AB

T4N 4E2

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106 Reviews of Kipp Scott GMC Buick

November 17, 2022

Stopped in to get service while waiting inside to have my truck serviced another truck pulled up behind me. Still waiting the service guy goes out to truck behind me jumps in and goes around and started to More

by Norm Dubois
Recommend Dealer
No
Employees Worked With
Carlos Sanchez
Nov 17, 2022 -

Kipp Scott GMC Buick responded

Hello Norm, Thank you for sharing your feedback, I spoke to Carlos and the client who's vehicle we pulled in was here before you but checked in through our main drive thru by mistake. We apologize if this upset you and hope it doesn't prevent you from any future visits. If you would like to discuss this further please contact our General Manager Mike Samson on his direct line at 403-356-6852. Thank you and have a wonderful day!

Nov 17, 2022 -

Norm Dubois responded

I don't think we will be returning as this is not the only the first. My wife's Xt5 once for oil leaking after a service and low tires on a 2nd service. Also on a recall on my denali2020 had to bring it back three times to have it repaired. Not sure but i think pike wheaton can continue warranty maintenance on our vehicles.Thank you

Nov 17, 2022 -

Kipp Scott GMC Buick responded

We are sad to hear that and understand you have options when servicing your vehicles. You are correct that you can visit any GM store for warranty on your 2020 Denali, when it comes to your wife's XT5 Kipp Scott Cadillac is the only Certified Warranty dealership in Central Alberta. We have just opened a new Dedicated Cadillac facility with dedicated staff, we are always happy to help when we can. Would you like our General Manager contact you to discuss your previous visits?

Nov 17, 2022 -

Norm Dubois responded

When you lose trust with your dealership ?

Nov 17, 2022 -

Kipp Scott GMC Buick responded

We understand you haven't enjoyed your recent visits and apologize for any errors on our end. If you have lost trust in us we understand that you won't be retuning to our dealership. If we can ever assist or you have any questions we can help with please don't hesitate to contact us.

October 10, 2022

The staff- Denise & Mitch were friendly & professional & gave excellent service & was completed when promised. I was happy to get the chip put in for my heated seats! Donna, shuttle driver was pleasant & ar More

by bcdolan5
Recommend Dealer
Yes
Employees Worked With
Mitch Maddox, Denise Hansen
Oct 31, 2022 -

Kipp Scott GMC Buick responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please let us know if we can ever help you in the future.

July 13, 2022

Once again I find myself back at KippScott GMC to drag my old GMC into the 21 Century. A Retrosound radio. Thanks to Drew, rounding up the parts, Matt, service writer & Daryl the tech. I did inquire a More

by jnieuwejaar
Recommend Dealer
Yes
Employees Worked With
Daryl, service tech, Drew Virk, Matt Smith
July 10, 2022

Everyone at Kipp Scott is amazing, thank you for the great service and even better customer experience More

by Rhornbrook
Recommend Dealer
Yes
Employees Worked With
August Duiker, Patrick Howse
July 07, 2022

Kipp Scott is great to deal with in the service, parts and sales dept. Truly wonderful people! More

by Cwolfe7135
Recommend Dealer
Yes
Employees Worked With
Shayna Friesen
July 05, 2022

Matthieu was awesome I highly recommend using Kipp Scott and the service and sales department are the best in red deer More

by Dalegosnell
Recommend Dealer
Yes
Employees Worked With
Mathieu Giguere
June 29, 2022

Everyone at Kipp Scott were extremely helpful, friendly and calming in my stressful situation. Thank you so much! More

by Maefive
Recommend Dealer
Yes
Employees Worked With
August Duiker, Shayna Friesen
June 26, 2022

We were visiting our daughter here in Red Deer. We are from Penticton BC. Our truck was broken into over night and the ignition was compromised. We replaced the ignition ourselves but couldn’t make More

by racinrox
Recommend Dealer
Yes
Employees Worked With
Shayna Friesen
June 26, 2022

Best service in the city every time. Oil change was very speedy! I will always recommend this place. More

by Stevejamesfaulkner
Recommend Dealer
Yes
Employees Worked With
Saul Avalos, Carlos Sanchez, August Duiker, Patrick Howse, Shayna Friesen
June 25, 2022

It’s how a dealership should be from start to finish along with servicing. Best service in town !’ More

by angelawiggins1
Recommend Dealer
Yes
Employees Worked With
Jacob in express
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