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Kipp Scott GMC Buick
Red Deer, AB
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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116 Reviews of Kipp Scott GMC Buick
May 10, 2013
Last Decemeber I brought my 2005 corvette to Kipp Scott to have a differential installed. They installed the differential and reprogrammed my cars computer for the speedometer to read correctly. The repr to have a differential installed. They installed the differential and reprogrammed my cars computer for the speedometer to read correctly. The reprogram portion of the job was approximately $250. As far as I can tell the differential was installed correctly (Although it does make a slight whine but if it gets worse I will be going elsewhere to get it checked). However I made changes to my car (new exhaust) that required modification to the computer system. When I attempted to make that change I was unable to because the cars computer was locked. GM does not lock their cars from factory. Nor does the dealer. So I was concerned how this could have happened. I contacted Kipp Scott and after making an appointment (2 days) I was able to talk to the technician. He informed me that the computer software was sent to a third party "westers garage" to have the ecm recalibrated and that they Locked the computer. I asked for it to be unlocked they said no. I asked for it to be returned to me the way it was before I brought the car to them. They said fine and when I went to pick up the car they charged me 1 hour of service ($120) to return my car to me. On the way home I thought it was strange that traffic and my speedometer were matching correctly. I got a coworker to drive his car at 60km/h and I followed him my speedometer read 60km/h. I then went on to the internet and did some research. The vehicle speed sensor on all corvettes since 1998 has been located on the car in such a way that differentials will not affect the speedometer reading. Basically the only thing that will affect speedometer readings are by changing the tire diameters, which was NOT done. Anyway long story short. Kipp scott charged me $250 originally to "fix my speedometer" by sending it to a third party that locked my cars computer and then charged me an additional $120 to return the car the way it was before. If they didn't have the original file to put back in my car the repair cost would have bee around $800 - $1200 to have my car professionally retuned back to where I had it before Kipp Scott locked it. More
by bozo42
Employees Worked With
Peter (something? serive desk) and Wally (a technician)
Helpful August 02, 2012
I have had many vehicles and been involved with many dealerships in 20 years. Up until I found kippscott I always felt that the dealership was just using me to make money. After purchasing both my vehic dealerships in 20 years. Up until I found kippscott I always felt that the dealership was just using me to make money. After purchasing both my vehicles from kippscott I have never looked back. The sales people, the parts people, the service people at kippscott are there to help you, not to make a quick buck off you. They are always friendly, always ready to answer questions and make you feel like a valued customer instead of just another invoice number. I know that if Kippscott tells me my vehcile is in need of a certain part or service they are telling me because it actually does, not because it is recommened in some manual somewhere. More
by GMCKiaDude
Employees Worked With
Dan Fast, Jackie Moisan
August 01, 2012
To be quite honest I wanted to purchase a Dodge this time but Don & Ed were great to discuss our needs and guide us with our decision - there knowledge and friendliness was above and beyond - they made our but Don & Ed were great to discuss our needs and guide us with our decision - there knowledge and friendliness was above and beyond - they made our decision to purchase at Kipp Scott an easy one. More
by Daines
Employees Worked With
2, Ed Bachman
April 17, 2012
We were so impressed with this dealerships customers service that we drove 10 hours from home just to buy from them! We definitely will use Kipp Scott in the future and will recommend to all of our fri service that we drove 10 hours from home just to buy from them! We definitely will use Kipp Scott in the future and will recommend to all of our friends and family. They are worth the drive! More
by FSJNorth
Employees Worked With
Jason Visser & Trina Dawson, Jason Visser, Trina Dawson, Ed Bachman
January 18, 2012
I could not be more pleased with my experience through Kipp Scott. I am a first time owner of a brand new vehicle and the staff there made the experience stress free for me and treated me with nothing bu Kipp Scott. I am a first time owner of a brand new vehicle and the staff there made the experience stress free for me and treated me with nothing but kindness and respect. The customer service was excellent. I was helped promptly by assertive staff with exceptional knowledge of the products they were selling. The staff respected all my decisions and I never felt pressured to agree to anything I was uncomfortable with. The staff I interacted with were nothing short of fantastic and truly made this experience a positive one for me! I'm very impressed with the quality of the vehicle that I purchased as well as the price. The staff worked well with me to assist me find a payment plan that would best suit my lifestyle as a student. I cannot say enough positive things about Kipp Scott and would definitely do business there again. More
by thebert1
Employees Worked With
Don Longmore, Don Longmore
January 16, 2012
buying my 2nd cts, worked with Don, and was very satisfied the way he contacted me on the process,delivery, etc, was glad to deal with them. satisfied the way he contacted me on the process,delivery, etc, was glad to deal with them. More
by lorneclifford
Employees Worked With
1
