Hands down the service provided by Cliff and Rory was way bettet than other dealerships I’ve been to, including Other GMC dealerships.
The overall vehicle buying process is way too inneffecient, however, this is the case for every dealership. With that said, the fact that Cliff was involved from the start of the process made it more efficient than other dealerships where the sales rep needs to consult with the Lead/Sales Mgr every step of the way.
The finance ladies (Lory and Sheryl) werr both fantastic and very warm.
The detailing/cleaning done initially was awful, however, Cliff followed-up and scheduled a 2nd detailing/cleaning session to make it right. This sort of behavoir must be commended.
One of the 2 x vehicles I purchased came with a windshield scratch that was hiding behind a sticker, the dealership will do what they can to repair it.
I’ve moved from Ford to GMC, and so far (1 month after the purchase), I believe I made the right decision.