Brad and John were friendly, knowledgeable and helpful. When making a major purchase, I don't care for high pressure sales tactics. Both gentlemen provided accurate information from which I could base my decisions, without making me feel pressured. At this time, I have only had my vehicle for less than a week. With all the new 'technology' in the vehicle, I am slowly going through the process of learning all the 'bells and whistles.' Brad has encouraged me to come back at any time with any questions about my new vehicle.