189 Alberta Used Car Dealers

I found them friendly and helpful. - jim bob werner

I found them friendly and helpful. they answered my questions and kept me informed through the process. I found service to be good and generally done when said. I purchased this vehicle

Knowledgeable staff and super friendly. - mphuynh

Knowledgeable staff and super friendly. Vehicle maintenance finish as promised. Good experience. Thank you very much.

Sent a friend in to look at some new vehicles, Thanks to - waynedance1

Sent a friend in to look at some new vehicles, Thanks to Jason Carriere he left very happy and was overjoyed with the recommendation

I have been a customer at Koch for 54 years and I - dmjj1

I have been a customer at Koch for 54 years and I continue to use Koch as my “go to” dealership.

The service was great. - T

The service was great. All staff were friendly and welcoming. A efficient quick lane service

Took my car here and it was almost the end of the day and - Hockeymom88

Took my car here and it was almost the end of the day and they still did not have any idea why it has issues. Had to leave overnight and next day told they cannot find issue. I pick up my car and told I have to pay $200 just to look and tell me nothing is wrong even though it has warranty. I would not taken here if told that first. They rip of single parent in hard times.

Awesome customer service. - Dan

Awesome customer service. Willing to go the extra mile to make your experience the bedt it can be.

I can’t say enough good things about staff at Courtesy - Linda Collier

I can’t say enough good things about staff at Courtesy Chrysler Calgary. Dominic, Liz and Jamie made me feel comfortable from the moment I walked in, to the moment I left with my car. The atmosphere felt friendly and welcoming. They were professional, knowledgeable, and Dominic asked all the right questions about what I wanted and needed in a vehicle, I was nervous about financing as I haven’t had a car payment in many years but Jamie worked out a price I could manage and Liz put the financing in place. These 3 people are best!

I used Kipp Scott since moving to Central Alberta 16 - yvonneandgary

I used Kipp Scott since moving to Central Alberta 16 years ago. In 2015 I bought a Buick Encore and was satisfied until late last year. I took it in because it was burning oil. They couldn't find anything wrong with it and gave it back. It didn't give any codes so they don't do much more than that. So we did get work that they kept suggesting needed to be done. Nothing worked, we changed the turbo as well. The last time I took it in they checked the motor and told me it was blown. It had 128,000 km's on it. I've tried many ways to get Andy to send me what the techs said about it but no response. In short I would not recommend Kipp Scott.

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Very happy with my recent purchase at Team Ford. - Zrinna

Very happy with my recent purchase at Team Ford. Victor is very knowledgeable and gave me options that suited my budget! I found them to be trust worthy and were beyond my expectations in helping me. I won't hesitate to shop there again! Thanks for the experience Victor

Nathan was great when buying a used vehicle. - parker.mo

Nathan was great when buying a used vehicle. Very helpful and great to deal with.Thank you Heather

This has been the best dealership I have experienced! - Spike

This has been the best dealership I have experienced! Excellent customer service. I would recommend this particular dealership to anyone. Thankyou for the amazing experience. Car is fixed

Great service! - Kgrahamdevine

Great service! Paul was able to get us into a new with the same payment amount

This is very great experience, my first car in Canada. - qunorqueen_21

This is very great experience, my first car in Canada. Thanks a lot to Ben and Subaru.

Amazing team. - Sabina Souliere

Amazing team. Outstanding service. Would highly recommend to anyone and everyone. Excellent experience. Trustful people.

Had a great experience with Matt and Mikey at Norden - lmutschke

Had a great experience with Matt and Mikey at Norden buying our first VW. Smooth and easy, and didn’t feel pressured. Was fantastic. Thanks team!!

Wanted to get a GR86 and got a GR86 in less than a month - LV

Wanted to get a GR86 and got a GR86 in less than a month with the help of Phillip Usana. Phillip Usana was great, he helped us through the process and answered all our questions.

Towed my escape there I was told it needed a new engine , - Derrek.neudorf

Towed my escape there I was told it needed a new engine , 14000 dollars I was told. Turns out it was only a turbo. Thieves stay away do not trust this dealer ship at any cost

Traded my truck in a was given a fair deal, John from - Davison613

Traded my truck in a was given a fair deal, John from sales was Knowledgeable. Great experience.

Jordan and raoul did an job helping me with my first - Jrbandet

Jordan and raoul did an job helping me with my first honda civic. Will be going back in a couple years for a new crv. Thanks, guys

Great selection of new and used vehicles, very helpful - dtjgladue609

Great selection of new and used vehicles, very helpful staff. Very satisfied with my selection ☺️

I call to make an appointment they got me in within the - Nathan

I call to make an appointment they got me in within the next 2 days and had my car back within the next day for a timing cover reseal that they were able to cover under warranty. fast but efficient services performed and professional and nice staff to deal with. Thanks Honda.

Learn from my bad experience! - Chanelle H

Learn from my bad experience! I absolutely do not recommend buying a used car from Universal Ford Lincoln Calgary or booking at their service department. For the past three and a half months the ongoing car issues I have experienced are trouble accelerating, jerking/shaking while driving/changing speeds and oil leaks. I have been communicating with Loren (service advisor), Amit (service manager), Jordan (guest experience manager) and Shawn (dealership manager) with no resolution. I bought my Ford Escape back in November 2023 and had transmission issues 4 days after purchasing the car (see picture from November 26, 2023 “transmission fault”). I immediately I notified my sales rep and they couldn’t get my car in service for a week and than took weeks to figure out the actual issue. Luckily I had paid $600 for the three month warranty because they had to replace the whole transmission, valve body and torque converter. The second time was due to trouble accelerating, jerking/shaking while driving/changing speeds but they were “unable to replicate them” until I proved them on a test drive…They explained one of the parts that they replace were faulty. They replaced it and and “fixed” an oil leak. This helped for a short while until I took the car to a reputable mechanic and he told me he found two separate oil leaks and that my filters needed to be changed immediately. I was shocked and irritated because Ford service had just had my car. The third time in service they could not find the leaks but said I had one seep. They fixed the seep and returned the car to me, that same day I got it the check oil light was flashing…. They did not know why. The fourth and final time my car was in service when they gave me the car back and experienced shaking and accelerating issue severe than ever before. Communicating with this dealership is exhausting and they will give you the run around regardless if it is service or management. THIS SERVICE TEAM EITHER HAS NO IDEA WHAT THEY ARE DOING OR ARE SIMPLY WASTING TIME! My car was in service for 5 weeks over the three and half month period. It’s taken many emails, calls, texts and in-person meetings to get to this point. Through multiple conversations with Universal management and the sales team it is evident this dealership doesn’t stand by their used cars at all yet encouraged me to buy a more expensive used car from them? They are absolutely delusional. All the options given to me would benefit the dealership and have no consideration for my time, money and/or energy. BUY SOMEWHERE ELSE!

Brought vehicle in for repairs a few years back for a - Very poor service

Brought vehicle in for repairs a few years back for a spark plug change and when I got it back it was missing the engine cover and the filter box was broken. When I asked the manager at the time what he was going to do about it, he replied, " nothing". I left the dealership and never return again as I now do my own work and when it dies it will go to the dumpster. Do yourself a favor buy a Toyota. I was driving by in front of the dealership with my other vehicle while I called them to find out when they expected it to be ready, they told me it wouldn't take too long, that they had it in the garage snd were working on it. The vehicle was still in the parking lot as we were driving in front of the store. So just a lie.

Horrible dealership, they promised a new sd - Jose12345

Horrible dealership, they promised a new sd card/navigation as part of the purchase of the vehicle and never ordered it. It's been a almost a month an all I get it's lies from them. Don't ever buy from this dealership, they won't fulfill their promises as soon as you leave with the vehicle.

I brought my 2010 Santa Fe to have a peace of mind - Novei Lovendino

I brought my 2010 Santa Fe to have a peace of mind inspection when I got a court order to get my vehicle back from my Ex narcissist partner. They gave me the quotation for the service more than the value of my car that my ex used to fight it against me when came back to court. When I got my vehicle from the service after they did the partial service, the park was park for a while the December when I tried to use the vehicle, it does not run and the coolant was totally drained. I am not sure if I got fooled again 2nd time of the dealership. I called back when I returned from vacation then the lady who talked to me is totally rude and not so help full, sounds like trying to argue without any effort to resolve the issues. No one return back to me to offer a resolution that they caused to me. It is in deed pain in the xxx. I’m so disappointed. I don’t deserve this as I paid $2576.22 for the partial service and $273.58 for a peace of mind inspection and I only got 50% of the partial service payment court order against my ex partner.

Where do I start😂 Sold me a previous stolen car - Kayla Besaw

Where do I start😂 Sold me a previous stolen car without disclosing that info, they will say they didn’t know. But when I asked why my VIN was missing, he told me they do that now to prevent theft😂 They told me they would take it back, lied about the price of the trade. Screamed and yelled at me when I mentioned the numbers weren’t adding up, had me so stressed I signed a bill for a NEW JEEP! I went there looking for a specific ford 🤦🏽‍♀️ Not much you can do with a noose around your neck. Stay far away from here, and don’t respond Geoff Haw. Save your breath for AMVIC, they are back logged, probably because of your dealership it seems 🥸 I’ve got all proof for everything I’ve said 😇 Witnesses & documents as well as screenshots 😁

I had an amazing experience with Amaree, Manou and - AndreaJ

I had an amazing experience with Amaree, Manou and Fernanda. They helped me buy my very first car, and were so supportive and encouraging making sure that I get everything I want in a vehicle! I love my new VW Taos and would definitely recommend any one looking for a new vehicle to go to Northland VW!!

Buyer beware this dealership is very focused on making - pcenergy2022

Buyer beware this dealership is very focused on making money not on building relationships with customers. My experience with this company was far from desirable they had a 2007 picker listed for sale I had my nephew stop in and have a look at it for me ,he found the truck could potentially work for our up coming project , he told the sales girl he was dealing with, that it looked good and asked if it would be ok if i stopped by next day to have a look and potentially buy ,from that point on the Sales manager ,John took over the deal and told Jonathan my nephew, that another couple was coming back that night to buy , so if he wanted to stop that deal to put a non refundable deposit of $500.00 down at that would stop that deal. We put the deposit down, and I went there by 1:00pm the next day to inspect the truck on arriving I was greeted by Sales Woman Hannah which I would like to say she was very polite and knowledgeable and forthcoming, we started the truck and went for a test drive in the inspection process I found some potential problems mainly on the engine after finding issues, I asked Hannah if I could take the truck to a third party to have inspected at my cost she asked the owner and he said no, I asked to speak to him she took me to him and in our discussion he told me he does not allow customers to there vehicles off site for third party inspection, in our conversation I explained that the way the engine started there could be engine problems and I needed specific test done he stated only speedy Auto service could do the inspection at his cost. I said yes and I would like to speak to the mechanic directly. I stated if the picker truck checks out i will buy it. The next day Hannah called me said the truck was booked in for the following Monday and asked if that was a problem i said no my project does not stat till May 9. That afternoon I received a call from the Sales manager John Russell and he informed that there will be no inspection performed and that if i wanted the truck i could buy as is were is or he would give my money back. I told I didn't want my money back I wanted the few potential issues inspected and if check I would buy and that I was willing to have my mechanic come inspect on there site the next day. He phoned me back and said talked to the owner and he said no to inspection. In all my years off buying equipment I have never came across dealership that was apposed to a third party inspection, so after that phone call I was left with the feeling there is a conflict of interest between Cars Near Cost and Speedy Auto Service. When look on Cars Near Cost webpage Speedy Auto Service is on there as well I do not believe this dealership is dealing in good faith and are not selling the truth .I thought I would share my experience to hopefully save somebody the hardship and miss fortune of buying a unreliable vehicle. Karma has Beautiful way of writing wrongs. Have a great day