WARNING ⚠️ use extreme caution if dealing with this - Ts
WARNING ⚠️ use extreme caution if dealing with this organization. I purchased my truck from them, and the unbelieveable coercive tactics they attempt to use is extremely unethical. I was lied to by Janine, their finance person, told the day before my delivery, when I had my bank draft in hand, insurance in place, and a ride arranged etc. that they had gone ahead installed a 3M package on the truck and now if I didn't agree to finance it instead, or pay the additional $1200~, then the deal was off! I had already agreed and contract was set for delivery. So, I phoned my sales guy's manager (Kalvin) and he too said that they would have to peel off the 3M and it could damage it, the cost was mine... so I side stepped and went straight to service and verified first that there had been NO such work done to my truck, in fact they hadn't done any pre-delivery inspection or anything. They were all lying. In the end I talked to the GM (Mike) and my delivery was back on schedule, thanks to my tact and having back bone to stand up for myself - but I hate to think of the number of vulnerable and trusting individuals that have been taken advantage of in this way. When I picked up the truck, they very begrudgingly turned her over to me; not detailed, nor even washed or anything. Get better customer service at dollarama than here. Worst place I have ever handed a huge sum of money to. I wish there was 0 star option. Be careful when dealing with snakes, this organization is writhing with them.
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