78 Alberta Ford Dealers

I took my vehicle in for a recall. - Sleach

I took my vehicle in for a recall. They fixed the issue and also fixed another issue I was having with my heated seats.

When we are having problems with our truck we call - dschaufele

When we are having problems with our truck we call service book an appointment, Dwayne and the service team at City Ford take great care in getting the problems address right away. Thanks Dwayne

Jasleen Parmar and Brittany Fjellstad addressed my - Malcolm.k.nair

Jasleen Parmar and Brittany Fjellstad addressed my concerns with the Diamond Kote warranty right away. They were quick to respond, highly attentive, and kept me informed throughout the entire process. Thanks to their efficiency, I received replacement key fobs within a week of my initial contact with them.

Great service from Mitch and the staff fast and - Robertbrucewatson

Great service from Mitch and the staff fast and reasonable price… good job thanks again

Ive owend ford teucks for 40 years now ! - Lclayton1920

Ive owend ford teucks for 40 years now !!! Big west outa alll the ford dealers ive delt with includen usa dealers !! These giys are the worst arogant none helpfull xxxxxxxx i have ever dealt with !!!! Rude no respect i was gina spend 4 grand in repaiars there but they treated me like xxxx second time now !! And touched and messed with every button and seat function in my truck wosrt place ever DO NOT GO THERE

My experience purchasing a vehicle at Cam Clark was - annabelle braumberger

My experience purchasing a vehicle at Cam Clark was great! I am not from Canmore and my contact with Matt to discuss a vehicle was very easy and thorough. He sent all of the information I asked for and a video showing the vehicle inside and out. All of my questions were answered. Once at the dealership, everyone was welcoming to me and provided a positive purchase experience, Brock made sure I understood details about my new ride and that my phone was connected and worked! Reviewing and going through all of the paperwork went well, thanks to Mike. Everyone was professional, friendly and I was provided a high level of care during my purchase and aftercare since arriving home.

Very personal dealership. - TK

Very personal dealership. Smaller group and works well as a team. The salesperson I dealt with was Darrian and she was very good at her job. Explained everything needed to make an informed decision and had good follow-up. They will be my first place to contact when looking for another vehicle.

My sales person was Esky. - dtymko

My sales person was Esky. He was very friendly, helpful and thorough through the hole process, from the initial factory order to the handover of the vehicle. He was also helpful after I picked up the vehicle and noticed some damage, he ordered the part immediately and when it gets in he said that he will call me to arrange for the repair

my experience started off really well, but once i - fast_lynn

my experience started off really well, but once i actually started the buying process it went off the rails. Starting with the incorrect address on my finance forms. Then truck had the wrong tire sensors installed , the locking lug nuts were not installed, and my windshield wiper hits the frame of the truck. I am big into hey let’s solve this. Nope, two phone calls to get the lug nuts, wind shield wiper still not addressed. Let’s talk about the balance of the money that they owed me, several calls finally got them to issue the cheque( wrong amount, wrong address,) had a family member pick up both cheques. as i wasn’t sure when I would get them. Promises made to correct the wiper issue and the lug nuts - crickets. it’s all in the service and they do not deliver. gave two stars only cause I really love the truck

We worked with Jaylene at MGM. - Ttyess

We worked with Jaylene at MGM. She showed us various units with absolutely no pressure to buy. And ultimately, she brought us the one we took home. Jaylene’s experience and knowledge made the buying process so easy, that I’ll be buying a new F350 from her in the spring. Plus, with the Ford Reward Points and Go Auto reward points, we got some interior pieces and oil changes for a couple years. Stellar, top notch service from Jaylene and the rest of the staff !! 10/10 will do again !!

Much improved service, Advisor kept me up to date on the - Red

Much improved service, Advisor kept me up to date on the status of my vehicle and it was ready as promised.

I recently visited the dealership for an oil change, tire - Falina Medleg

I recently visited the dealership for an oil change, tire service, and filter replacement, and I had a great experience. The staff was professional, friendly, and very helpful from start to finish. The service was completed efficiently, and they kept me informed throughout the process. I really appreciated the excellent customer service and attention to detail. My vehicle is running great, and I will definitely return for future maintenance. Highly recommend this dealership and their service team

We recently purchased a Ford F150 from the dealership. - Jordan_jen

We recently purchased a Ford F150 from the dealership. It was the best experience we’ve ever had with a dealership. They found us what we were looking for, and went above and beyond. It was easy, no hassle and made our large purchase very satisfying. The salesman Mike was great didn’t pressure us didn’t call us constantly. Just let us make the decision. The GM Dan has a lot of knowledge in what he does and runs his business. Well, we will recommend everyone to go there.:) we will be back to trade in our other vehicle now for something larger as well. 5 star ⭐️⭐️⭐️⭐️⭐️👏👏

Amazing customer service, made the experience easy to - Mya

Amazing customer service, made the experience easy to purchase a vehicle! Would repurchase again in the future !

I want to thank Herbert and Cory of Boundary Ford, - imcneil

I want to thank Herbert and Cory of Boundary Ford, Lloydminster! I just purchased a used vehicle from them, had some issues witch were rectified in a professional and timely manner! If you are looking for a new or used vehicle, I highly recommend seeing Herbert for a fair and hassle free experience!! Thank you Herbert!

They will add in hidden fees for $600 only at the bill of - Jordan

They will add in hidden fees for $600 only at the bill of sale. Even after you've negotaited a price PLUS GST ONLY. Liars and took advantage of the fact that I came in from out of town to purchase the vehicle.

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

I have been working with Walker for quite some time. - stace.hill.is

I have been working with Walker for quite some time. He is a no xx kind of guy. I can highly recommend him to help you get the vehicle you want!!

Our extended family has purchased five vehicles from - pollfamily

Our extended family has purchased five vehicles from Maclin Ford over the past three years. We value loyalty and appreciate doing business with honest, reliable people, which is why we continued returning to Maclin Ford and recommending them to friends and family. Unfortunately, after our recent experiences, we will be taking our business elsewhere in the future. Maclin Ford offers a local referral bonus program for personal vehicle purchases. We were told about this program as part of the incentive to purchase through them and to refer others. The referral bonus is $200, and in the past it was honoured and appreciated, especially since we frequently recommended Maclin Ford to others. Last fall, one of our extended family members purchased a vehicle and listed us as the referral. The salesperson confirmed we would receive the referral bonus, but we never did. Later that same fall, another family member purchased a vehicle, again naming us as the referral. Once again, the salesperson confirmed the bonus would be sent, and once again, it never arrived. In both cases, the referral bonus was confirmed during conversations with staff, but there was no follow-through. When we called to follow up, we were initially told, “Yes, we’ll send the referral bonus.” After it still did not arrive, we contacted them again and began getting the runaround: “I need to speak with my manager,” or “I need to check with another department.” After several follow-ups, it became clear that Maclin Ford had no intention of honouring the referral program they promoted. The issue is not so much the money itself, but the dishonesty, lack of accountability, and the amount of time wasted trying to resolve it. As long-time loyal customers, this experience was extremely disappointing. We value honest, relationship-focused businesses, and unfortunately, based on this experience, we will be taking our business elsewhere.

Certainly took a chance after the first bad experience. - Captian

Certainly took a chance after the first bad experience. Cochrane was convenient, so I thought I would. Regret set in after the first day of two to replace front hub seals on warranty. Not sure why it took a day to provide the mechanic the common seals. When I got truck back the drivers spring was not seated properly in the upper chamber. Apparently wasn't Northstar's concern or problem. Truck has 88k, why a hub seal in the first place? OK was on warranty anyway so I had it repaired. After I argued my case with service advisor, he blamed me right away. Well truck was not on hoist since the last time at Northstar. He said to general manager he was scared of me now. Wow, can't say I'm entirely good looking but I did not scare or threaten him. haha, case went to police.

Walking in the door we were greeted with a smile and - Normansturby

Walking in the door we were greeted with a smile and felt like part of the family. Our experience was excellent from the first phone call to driving our vehicle off the lot. Having a problem with our bank draft complicated our purchase….but we were treated kindly and professionally. We were trusted to take our vehicle home and finish our purchase electronically. Alina in Sales, Vladimir in Finance, walked with us through our transaction. Must also remember the personnel at reception, they were very helpful. Great on the Staff at Cam Clark Ford! Keep on, Keeping on!

Great experience dealing with all staff at Lamb Ford. - hogstead

Great experience dealing with all staff at Lamb Ford. It was a pleasure to fo business with Lamb Ford

Absolutely terrible service. - cass

Absolutely terrible service. We paid over $3,000 to Woodridge Ford and they kept the Ford F150 over a month and returned the truck with the same issues we dropped it off with. We had it in and out several times and they still did not fix the issues. We told Ford it was an engine issue and were ignored. $23,000 later at another dealership we had a full engine rebuild and all the issues fixed.. No one even returned our email or call and could not be bothered to address the issues, but billed us for work that failed totally to fix the initial issues it was brought into Ford to repair. Don't pretend to fix the issue and then bill the customer for the work that failed and left the same problems the vehicle originally came for service for in the first place.

Brought my 2023 Ford Bronco Sport in for a Safety Recall - deniseLe142

Brought my 2023 Ford Bronco Sport in for a Safety Recall issued by Ford Canada to this scabby dealership. Dropped my vehicle off just after 6:00 am on Friday, June 14, 2023. My vehicle was in perfect condition when I dropped it off, different story when I picked it up. The service technician dropped something on my windshield and cracked big time. Marlborough ford losers are saying the vehicle was like that when I dropped it off. Buyer beware avoid this loser dealership at all cost.

Very happy with my service on my vehicle. - Donna Kiryliuk

Very happy with my service on my vehicle. First time being there I was treated very well and the staff showed that they really do care about their customers. Laurie did an excellent job! I will definitely go back. Keep up the good work! 👍🏻

Was just in to Cold Lake Ford because of a noise in the - quiss

Was just in to Cold Lake Ford because of a noise in the front end of my truck. MIKE took it right in and put on the hoist found the problem and rectified it. I say hurray for MIKE and good on Cold Lake Ford. Great service. Once again kudos to MIKE.

The service and dealings with Bob and Miles at Nisku Ford - JD26

The service and dealings with Bob and Miles at Nisku Ford was outstanding they made The whole process enjoyable. They were friendly and really care about getting us the vehicle we wanted. I would recommend Nisku Ford to everyone. Jerry

I recently traded my vehicle in at Hansen Ford and was - kuzykbob

I recently traded my vehicle in at Hansen Ford and was amazed at the service. Not only did I receive top dollar for my trade the vehicle purchased was below market value. Jason and his team were great and I would deal here again . . .

Do NOT buy from this dealership. - ryanroy1020

Do NOT buy from this dealership. In November 2024, I bought a 2024 Ford F350 Tremor Lariat HO Diesel from this dealership at an all in price of $110,000 and put $36,000 down. Price was agreed to with my sales associate Isaac McNeill and manager Paul Gilewich through text and verbal phone calls.They sent me a order form with prices. I sat with Jeremy Hamilton for financing. My goal was to pay off the loan as quick as I could to avoid interest by using a big down payment and large yearly lump sums. Jeremy convinced me to use General Bank to get a loan where interest rates were lower and could be bought down by refinancing in a year when rates were lower. He convinced me my lump sums combined with buying down interest would save me a ton of money. He talked fast, used a lot of lingo and convinced me it was better. I asked about a website to track payments and loan balance and he said to just call him for that. (Should have been a red flag) He then started firing out a lot of paperwork and numbers. I questioned the numbers he threw in front of me and verbally discussed the math of the all in price minus the down payment with him. He was super nice and he assured me the numbers add up in the end. I signed what he put in front of me. He packaged a stack of papers into a folder for me. 1 year later, I notice my loan balance isnt what I thought. I go back to the paper work and see that he added $11,195 in a prepaid maintenance plan and a GAP fee of $4347 which is apparently insurance for the financing or something. These are 2 things I would always say no to but he still found a way to sneak it in. To top it off, I've been paying out of pocket for maintenance that would have been covered by this maintenance plan I didn't know I had. I had zero conversations about either of these charges, nor did I agree to them. I even told friends that they did not pressure me at all about extra charges. I signed the papers but rest assured I was tricked into signing for these extra charges. With total cost of borrowing I now owe nearly $20,000 more than I would have under a normal loan. These people were very nice to deal with but I assure you they are very shady. I advise anyone dealing here to slow down the process and very carefully review every document they put in front of you. Please feel free to reach out if you'd like more info and steer clear of Heartland Ford!