Had my blower replaced, right turning light and rear break light replaced. The cost for replacing the blower was still high, but 30-35% better than what I was being asked for by other companies. However, they were upfront with me on the cost and there were no surprises.
I do not recall ever having an unpleasant experience at this dealership. They've been straight forward with me and understanding of my concerns. I'm grateful they still value Customer Service, even if it's to deliver difficult or challenging news.
Thank you Ken for making this last visit painless, clear cut and simple!