Northstar Ford Calgary

I am extremely satisfied with the service for the past two days! Especially my Service Advisior Liane and service manager Adam.They are really professional, nice and patient. They were very helpful, alway two days! Especially my Service Advisior Liane and service manager Adam.They are really professional, nice and patient. They were very helpful, always put themselves in my position. explained the issues with my Ford Explorer in detail. And answered my concerns with expertise knowledge and patience. Also, I got updates of repairing timely. Thanks Liane and Adam! More

Worst experience ever with Ford. I have been purchasing Ford vehicles in Alberta and B.C. since 1981, and Northstar Ford Calgary are by far the most unprofessional and unethical For I have been purchasing Ford vehicles in Alberta and B.C. since 1981, and Northstar Ford Calgary are by far the most unprofessional and unethical Ford dealership I have had the displeasure of dealing with. I am buying out of province, vehicle sight unseen, and paid in good faith a $1,000 deposit on the vehicle. The same day, financing fell through, so I was unable to proceed with the purchase. Northstar Ford Calgary have refused to reimburse me the deposit, so I am left $1,000 out of pocket. During the purchase process, the salesman called and text constantly. Since I have requested the deposit back, all e-mails and voice-mails are ignored. If you're looking for a dealership that values customer service and acts in a responsible, ethical and moral manner , I would advise you to look elsewhere. I was forced to give a star rating, which is far too generous, this dealership should have a negative star rating that customers can select, More

North Star have serviced my Ford for several years now and generally top-notch service. We decided to purchase a used vehicle from them and all great so far. and generally top-notch service. We decided to purchase a used vehicle from them and all great so far. More

Always very pleasant and knowledgeable . Have dealt with Craig many times and have always been happy with the great service Have dealt with Craig many times and have always been happy with the great service More

I recently bought my F350 in for some routine maintenance, Brittany Lush in the appointments dept managed to get me an appointment that worked with my schedule not the other way around as with mo maintenance, Brittany Lush in the appointments dept managed to get me an appointment that worked with my schedule not the other way around as with most dealerships. awesome job ty More

Very friendly and very helpful . Great service all around . Highly recommend taking your vehicle here Great service all around . Highly recommend taking your vehicle here More

I was at Northstar early December for some automotive repairs on my SUV. I had previously taken my vehicle to other dealerships and did not have very good service, but was pleasantly surprised this time repairs on my SUV. I had previously taken my vehicle to other dealerships and did not have very good service, but was pleasantly surprised this time. Liane was my service advisor, and I have to say she was extremely proficient, professional and helpful. She was able to explain things to me in a manner where I could understand what was wrong with my vehicle, what needed to be done and how long it would take. Everything was completed on time. It was an enjoyable, stress free experience, and I certainly will be returning to have my vehicle serviced at this location in the future. More

Brittany has been an excellent service customer. She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pendi She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pending repairs which I can just call or email her when I need it to be done in the ensuing service. Thanks, Brittany, for the job well done. Keep it up. More

The most pleasant lady answered my call. Wad knowledgeable and a dream to deal with. Wad knowledgeable and a dream to deal with. More

brittany Fjellstad helped me out with my truck service . Everything was taken care of for me and I didn’t have to worry about anything Everything was taken care of for me and I didn’t have to worry about anything More