North Star Ford Sales (Calgary) Inc., a Ford dealer in Calgary, Alberta offers new Ford Cars, Crossovers, SUVs, Trucks & Vans and Hybrids & EVs online at http://www.northstarfordsalescalgary.ca. Search for all new 2014, 2015 and 2016 Ford, including C-MAX, C-MAX Hybrid, Edge, Escape, Expedition, Explorer, F-150, Fiesta, Flex, Focus, Fusion, Fusion Hybrid, Mustang, SuperDuty, Taurus, Transit Connect, Transit Connect Wagon and Transit VanWagon. Find your dream car from our Ford showroom of Cars, Crossovers, SUVs, Trucks & Vans and Hybrids & EVs or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes. View our used car inventory, including our pre-owned Ford vehicles.
I have been to this dealer and service centre before and had received exceptional customer service. However, I was quite disappointed this time around. They didn't call me to inform that my car was ready. I had to call two times around 4pm to get that information. The consultant also didn't tell me what happened after the inspection and whether there were any issues. Even though I dropped off my car at 7.30am, tire change and inspection took really long and I was only able to pick up my car around 5.30pm.
had a early appointment, complete in 1 hour , was the first service on new Escape , oil and tire rotation. only problem I had was the need to return to have lugs re torqued , this is a bit of a problem as you just come by and get in line if it is early ,only takes 2 mins for the tech to complete .
My first maintenance check was great, made the appointment and my truck was done before they said it would be. The only downfall was they must have not done the best job on clean up as I woke up the next day to a bunch of oil stains on my garage floor.
Thank you for taking the time to leave us a positive review. It means a great deal to our dealership and service department. We hope that you will continue to visit NorthStar Ford Auto Group in the future.