Beware -- service department missed a problem that Jiffy Lube and Fountain Tire saw no problem.
I took our F150 in for a transmission fluid leak and fluid/filter change after noticing a few drips on the ground, and confirming with Fountain Tire and Jiffy Lube that it was leaking from near the bulkhead connector..
Received it back with "no leaks" reported on the form. Thought all was fine.
Overnight it poured fluid all over the street where it was parked. Way worse than the original leak. Took it back to Northstar, and was told it was a seal inside the transmission, it wasn't their fault they missed it, and I'd have to pay to have the job done again.
No exceptions, no reply from their management team when e-mailed.
Be very wary of taking your vehicle here. I have 5 Fords and have been a long-time customer, and have never once felt screwed like I have with this dealer.