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Northstar Ford Calgary - Service Centre

Calgary, AB

4.5
2,381 Reviews

2,381 Reviews of Northstar Ford Calgary - Service Centre

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November 20, 2022

Derrick, in the Service Dept. , provided excellent advice and service. He kept in touch, and kept us well informed through the day our vehicle was in for service. Definately reco More

by S & P
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Huck
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Great service reps , very helpful and keeps you well informed. Overall experience was excellent and recommended to try them out More

by Zulq
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kimberlee Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

When I realized I left my purse at home they offered me other payment options and were even willing to let me go home to grab my card. This was sooo appreciated in an embarrassing situation. More

by JULIE.VALIQUETTE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ziad Taha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Woycenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Terrible Service (Stayaway from NORTHSTART FORD) - called two issues looked at on our Explorer. Described both over the phone - inoperable sunroof, intermittent bloodspot indicator default. Individual on the More

by Doug Owens
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rob Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Damian always looks after Me ,, Red carpet service . Down to earth , easy to talk to. Thanks Damian and the girls in service as well. Cheers Warren Billing. More

by WB
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Banick
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

The most unprofessional scamming automotive service department ever! Unethical or just actually poor mechanics. Would NOT recommend anyone take their vehicle to be worked on their unless you don’t mind More

by Scammedbynscf
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rob Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

Worst Experience Ever!!! I took my car in for a recall issue, had to leave the car overnight due to parts being shipped. I was given a "courtesy" call the next Monday to ad More

by Nsea
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Rob Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

No Ownership of Problem Created By The Service Department First off I would like to say that the two people I have talked to at Northstar Ford were professional and courteous. The supervisor I did not talk to More

by Craig
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tanya Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Carriere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Todd
March 12, 2020

Hit and miss service Typically I had great experiences with Northstar Ford and was a loyal customer and would have happily stayed that way. My last service visit they for More

by Ray
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Prefer not to say.
October 10, 2019

Do NOT service here. I purchased a 2016 F-150 about 6 months ago. Since I had bought the truck in Edmonton and I live in Calgary, I wanted to maintain it at a local dealer More

by Paul James Fulton
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ziad Taha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Northstar Ford Calgary responded

Dear Paul, We are very sorry to hear about your service experience and would like to get in touch with you. Please respond with your contact information and/or you can contact us at 403-239-1115. Sincerely, Our Team

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