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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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July 06, 2024

This dealer ship is a nightmare to deal with, the service manager clearly no mechanical background. After my engine was reaclled and this Ford dealership replaced it had never sounded or worked the same. Thi More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Hume
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Shameful and disappointing. My sales experience was very good. I have purchased two vehicles in the past two years, and they have both been good experiences. The sales staff More

by mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Griffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sony Varughese
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Booked an oil change and was offered a complimentary vehicle pick up and drop off from my home. Vehicle picked up on time at 9am, received a text at 3pm that vehicle was in the shop and expected to be r More

by retired16@shaw.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Fjellstad
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Not at all impressed with their change to get rid of their shuttle service!! They got rid of their drivers and expect you to take an Uber now. This sucks, especially if you don't remember to have yo More

by MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some lady in the sales area
March 01, 2024

Getting my car repaired at this dealership under factory warranty cost me $10,000. I brought the vehicle in for an inspection and oil change and was told that the vehicle needs an engine. My advisor Liane w More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liane Asquin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hume
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Booked an oil change, tire rotation and semi-annual inspection. Tried to voice concerns over some issues, but I was not heard. The service writer wouldn’t let me speak my concerns. I was told that the More

by Annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You know who you are
September 21, 2023

I am extremely satisfied with the service for the past two days! Especially my Service Advisior Liane and service manager Adam.They are really professional, nice and patient. They were very helpful, alway More

by Robert You
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hume
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Always very pleasant and knowledgeable . Have dealt with Craig many times and have always been happy with the great service More

by joekerr
Recommend Dealer
Yes
Employees Worked With
Craig
January 26, 2023

I recently bought my F350 in for some routine maintenance, Brittany Lush in the appointments dept managed to get me an appointment that worked with my schedule not the other way around as with mo More

by STEVEMAGUIRE1962
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Lush
January 10, 2023

Very friendly and very helpful . Great service all around . Highly recommend taking your vehicle here More

by Jesse.vanzwam
Recommend Dealer
Yes
Employees Worked With
Dezeray Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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