368 Reviews
Write a Review368 Reviews of Brittany Fjellstad
February 02, 2026
She said she was order me a Ac belt under warranty as soon it comes in she would called me. She never did after 2 1/2 weeks She totally forgot but lied to me I didn’t forget. I asked her how long does i soon it comes in she would called me. She never did after 2 1/2 weeks She totally forgot but lied to me I didn’t forget. I asked her how long does it take for her to come in? She said well they just didn’t have because you have to order it like you said, but she did. I talked to the parts. They said they could be here within a day or two always . Not impressed with Britney either this morning because she says over changing systems over Christmas this appointment. The first appointment was in January well after that. Not impressed it all. More
Other Employees Tagged: Liane Asquin
December 30, 2025
Probably one of the worst customer care people I have ever dealt with is Britney . This dealership is super bad where it comes to customer care and Britney drives it to a new low level of service . I fou ever dealt with is Britney . This dealership is super bad where it comes to customer care and Britney drives it to a new low level of service . I found her very aggressive and condescending. I’m surprised she has a job in that area of “ Service Advisor “ More
Other Employees Tagged: Adam Hume service manager
April 25, 2024
Booked an oil change and was offered a complimentary vehicle pick up and drop off from my home. Vehicle picked up on time at 9am, received a text at 3pm that vehicle was in the shop and expected to be r vehicle pick up and drop off from my home. Vehicle picked up on time at 9am, received a text at 3pm that vehicle was in the shop and expected to be ready by 5pm and I would be hearing from another person later about the delivery to my home. At 6:30 had not heard from anyone and forget about trying to reach anyone at that time. Unbelievable to leave me without my vehicle for 24 hours, major breakdown on their behalf. How does this happen ? Beware, this should never,never have been allowed to happen. More
January 04, 2023
Brittany has been an excellent service customer. She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pendi She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pending repairs which I can just call or email her when I need it to be done in the ensuing service. Thanks, Brittany, for the job well done. Keep it up. More
December 22, 2018
Trustworthy It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replac It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replacing. Trustworthy perhaps. More
December 19, 2018
They did an great job Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. More
Other Employees Tagged: Nicole McGowan , Nicole Argyle
December 19, 2018
Oil change/standard maintennance. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. My time was utilized appropriately. More
December 19, 2018
Consistently reliable Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had repairs come in under the estimate a couple of times, and everyone has always been very easy to deal with. I've had a couple of minor problems, but they've always been resolved quickly. More
December 18, 2018
Pleasant Sharp. SHORT AND SWEET. Due dilegience done! Nice change to see friendly faces that can get your day off to a great start. Thanks for the laughing wit Sharp. SHORT AND SWEET. Due dilegience done! Nice change to see friendly faces that can get your day off to a great start. Thanks for the laughing with me! More
Other Employees Tagged: Fiona Rea

