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Northstar Ford Calgary


2,637 Lifetime Reviews

9 Crowfoot Cir NW, Calgary, Alberta T3G 3J8
Call (403) 239-1115

Top Reviewed Employees

Fiona Rea at Northstar Ford Calgary

Fiona Rea

Service Advisor
Nathan Epp at Northstar Ford Calgary

Nathan Epp

Sales, Leasing & Commercial Manager
Nicole Argyle at Northstar Ford Calgary

Nicole Argyle

Sales Consultant
Sam Darwiche at Northstar Ford Calgary

Sam Darwiche

Finance Manager

Latest Reviews

September 20, 2019


- Trent

Have had my 2018 F-150 in 5 times in the past 6 months, 3 times overnight. Needed timing chains replaced, massaging seat fixed and block heater recall fixed. Need it overnight to diagnose, wrong parts ordered, no parts in stock, bring it back in a few weeks... same runaround all the time. Have voiced my frustrations numerous times now, with no improvements made. Jennifer C tried her best to help me out, but ultimately the culture of the entire service department failed and will continue to fail. Asked for a call from the business manager a few weeks ago. Haven't heard from him, which doesn't surprise me. I know I won't. Will not be back.

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Employees Worked With

Jennifer Chouinard

August 21, 2019

"Book an appointment an no one helps you"

- Carguy123

I booked an appointment with an advisor for a vehicle I saw online. I show up for said appointment and the supposed salesman hands me the keys and leaves me for someone else. I thought I was going to be looked after by booking an appointment?? Guess not! The sales guy says sorry I was helping this other guy out, I say well I thought I had an appointment to view the vehicle and test drive it! Well they sure blew that one cause I went and bought a vehicle elsewhere! Brutal customer service! I do not recommend Northstar Ford at all!

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Employees Worked With

Not listed

July 22, 2019

"220 Dollar Misdiagnosis."

- NotMadJustDissapointed

Brought my car in two weeks ago (early July 2019) and paid 220 dollars to have it looked at. They told me I needed a new transmission and quoted me $4,000 to do the job. I ended taking my car to a transmission shop in the area who told me they've never had to replace a transmission on my type of car and they managed to fix the issue (a linkage seizure) for $400 instead of $4,000 Northstar Ford wanted to charge me. When I went back to ford to ask about getting the 220 dollars I paid (for a misdiagnosis which conveniently would have made their shop $4,000 instead of the reasonably cheap fix that was needed) back. The manager was apparently busy/refused to talk to me and I was simply given his card to try and get ahold of him. I have left him a message and have yet to hear back about this. I will never be going back to Northstar Ford and encourage you to look elsewhere as well. Hoping I can at least get my money back for this gross and expensive misdiagnosis.

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Employees Worked With


Northstar Ford Calgary, Calgary, AB, T3G 3J8