Waterloo Ford Lincoln Sales

Excellent customer service and excellent service from the shop! Marni was absolutely terrific from start to finish! I will definitely be going back to the service department at Waterloo Ford for service on my F-150. And I will recommend them to anyone who needs service on their Ford vehicle

Worst experience possible. Don’t buy here. Easy zero, for certain. Just trying to make a sale and get out of there, from what I have heard from others. My experience confirms this. Actually multiple years of experience confirms this. They do not live up to their words. At all.

Very satisfied with what I was approved for, the saleman Jai has helped me out big time with getting approved and really inspired me to follow through with the application as I was reluctant in the beginning. Brenda Lee, Orlando and Ray worked very hard for the financing to go through as well and Orlando thanks for being supportive as well. Couldn't have asked for a better team to back me up. I'm very happy with my Ford Escape. Thank you so much Guys. Will

Excellent service and repair. Marni was amazing, very helpful and sweet. She told me exactly what was going on. I will absolutely be returning for any future needs.

Helped me find what I needed. Worked with me and weren’t pushy about it. Answered all questions. Very helpful and respectful about it all.

I was recently in the Service Department for work on my Lincoln and was beyond impressed with Aaron’s professionalism; he was knowledgeable, efficient, and extremely pleasant - a true model of exemplary customer service! I was also impressed with how well he interacted with his team mates! The technician who worked on my vehicle was terrific as well! My sincere thanks!

I had my engine failed at 60k kilometres, I choose Waterloo Ford to get it repaired. Marni was my service advisor and she did great job helping me out for it. I would highly recommend Waterloo Ford.

Brook was very friendly and helpful, the experience was very satisfying, there was no pressure everyone seemed pleasant to deal with , looking forward to servicing my vehicle with your dealership.

Fairly organized and tend to be very helpful :) would purchase another vehicle. Easy to deal with and delivers what is agreed on. Good work waterloo.

Texted about 9:30 pm got an honest answer right away .pulled in and bought what I wanted with no pressure ,it was a great experience I’m happy I called waterloo.I stopped in because Vladimir texted me back promptlyVladamir was key in this sale thanks again