Waterloo Ford Lincoln Sales

Over the years, I’ve taken my Ford to many different dealerships for service. Without a doubt, my entire experience with Waterloo has been the best customer service and I’ve ever experienced with a dealership. Especially, Marni, the service rep. She most definitely went above and beyond when she was assisting me with vehicle issue. Thank you to all of you at Waterloo for the stellar service. Jesse

The salesman went above and betond my expectations once again. this is the fourth truck in approx. 9 years and I am super happy with this outcome. Ron deserves recognition for his knowledge of the business and the way he works with people.

Lots of attention, great service, positive attitude and very polite.. I was contacted very frequent till my vehicle was serviced to keep me to date with all details.. just a great place to deal with.. thank you for your service and I will recommend in the future

Great service from Marni and Waterloo..great customer service and well taken care of. I would definitely come back with my Fords, thank you Marni.

Everything is ok so far I will be doing some hiway driving soon to see if my steering is pulling to the right and how centre the wheel is a bit pricey for labour’s do I get seniors discount

Always pleasant and friendly to deal with. Nice facility. Informed me of upcoming items I should plan to address in the future and helped me prioritize what I should focus on.

I have always had good results delivered on time and this was no exception. Their intake people are welcoming and pleasant, and the work is always done within the time promised.

Arranging service appointment was friendly and efficient. Service start was on time. Length of service including complementary wash and interior clean was as promised. Staff followed my instructions.

Great sales staff. Very helpful and easy to work with. Answered all questions. Good advice given to me by salesman and financial advisor. Good bye.

Marni in the service department is amazing. I recognized her from a previous business years ago and knew I would have a good experience. She’s awesome!