It had been awhile since my car needed maintenance. I had brought it in for another reason and they did a complimentary once-over and gave me a print out of items that needed attention with the estimated cost. I finally had time to bring my car in for the required maintenance. They were able to work with my schedule. I had previously booked to have the windshield replaced at another business. Ford’s cost was more expensive but they said that they could do it at the price I was quoted at the other business with the same guarantees! So now, I only have to do one-stop maintenance! Overall, it was a great experience! Everyone was very friendly, the work was completed with no complaints and the time required and cost quoted came in for less!