These guys are bold 2 faced liars.
When we walked in, we told them our budget that we had to spend, they agreed to sell us the vehicle for said price. They had confirmed to us 2 separa
When we walked in, we told them our budget that we had to spend, they agreed to sell us the vehicle for said price. They had confirmed to us 2 separate times that, with taxes in, they could sell us the vehicle at that price. The Lincoln manager had explained to us that the car would not go on the market until the new car would come in to replace the previous car that we were purchasing, and that it could be potentially be April or May before that time, in which we were prepared to wait. At the time we went to sign the deal, the vehicle now had an extra 3000km on it and they had defaulted on our deal that we had talked about previously, which increased the price by approx 8%. Now that we had waited for the Lincoln, the vehicle that we had looked at before, Hyundai Palasade, had been sold and the wait time for a new one to be shipped was 4-6 months now in which we could not wait. We then looked at other vehicles and the wait time for other new brands, were approx the same wait time as Hyundai, which in turn, forced us to buy the aviator at the 8% over the previously arranged deal. Tyler Nordquist then wrote up the contract and as I was reading it over, he told me to feel free to take a picture of it. As I pulled out my phone to take a picture of the contact, he started yelling at me telling me that I can’t do that until the deal was through and money was in hand, which completely threw me and my wife off as to why he was being so hostile after that’s exactly what he just told me to do. Dimitri Anastasakis is the sales manager who created all this havoc that we went through and screwed us out of, what is pennies to a dealership, but a lot to us. He lied to us on multiple occasions, from the vehicle pricing all the way to the financing rate. They also tried to word it that if we were to finance the vehicle that it would save us the 8% by differing our payments, but as I know, payments differed does not save money, it only adds the payments to the end of our amortization and furthermore, cost us more on interest. In every single aspect of buying this vehicle, they either screwed us or tried to screw us in hopes we would not know what their terminology meant. I will never buy another vehicle that is associated with Dimitri or Woodridge again