Woodridge Ford Lincoln Ltd

These guys are bold 2 faced liars. When we walked in, we told them our budget that we had to spend, they agreed to sell us the vehicle for said price. They had confirmed to us 2 separa When we walked in, we told them our budget that we had to spend, they agreed to sell us the vehicle for said price. They had confirmed to us 2 separate times that, with taxes in, they could sell us the vehicle at that price. The Lincoln manager had explained to us that the car would not go on the market until the new car would come in to replace the previous car that we were purchasing, and that it could be potentially be April or May before that time, in which we were prepared to wait. At the time we went to sign the deal, the vehicle now had an extra 3000km on it and they had defaulted on our deal that we had talked about previously, which increased the price by approx 8%. Now that we had waited for the Lincoln, the vehicle that we had looked at before, Hyundai Palasade, had been sold and the wait time for a new one to be shipped was 4-6 months now in which we could not wait. We then looked at other vehicles and the wait time for other new brands, were approx the same wait time as Hyundai, which in turn, forced us to buy the aviator at the 8% over the previously arranged deal. Tyler Nordquist then wrote up the contract and as I was reading it over, he told me to feel free to take a picture of it. As I pulled out my phone to take a picture of the contact, he started yelling at me telling me that I can’t do that until the deal was through and money was in hand, which completely threw me and my wife off as to why he was being so hostile after that’s exactly what he just told me to do. Dimitri Anastasakis is the sales manager who created all this havoc that we went through and screwed us out of, what is pennies to a dealership, but a lot to us. He lied to us on multiple occasions, from the vehicle pricing all the way to the financing rate. They also tried to word it that if we were to finance the vehicle that it would save us the 8% by differing our payments, but as I know, payments differed does not save money, it only adds the payments to the end of our amortization and furthermore, cost us more on interest. In every single aspect of buying this vehicle, they either screwed us or tried to screw us in hopes we would not know what their terminology meant. I will never buy another vehicle that is associated with Dimitri or Woodridge again More

Bought two used cars in under two weeks and couldn't be happier. Greg was awesome, and made the process with the team seamless. He was accommodating and did not pressure us to make a decision. This was happier. Greg was awesome, and made the process with the team seamless. He was accommodating and did not pressure us to make a decision. This was the best experience ever we have had when purchasing a vehicle. Would highly recommend the team at Woodridge Ford Lincoln if you are considering buying a vehicle. Thanks for the positive experience and we are very happy with both vehicles. More

Chelsea in service department is amazing. She is very helpful and knowledgeable. She is an asset to Woodbridge Ford. We changed our tire by ourselves and I told her about air pressure monitoring fault bu helpful and knowledgeable. She is an asset to Woodbridge Ford. We changed our tire by ourselves and I told her about air pressure monitoring fault but she Nanay to fix it with service department in just 10 minutes. Amazing service! More

Really bad stealership , will make all sorts of promises & re-neg on all of them. Will hound you mercilessly on your phone with sales & service calls , & if you block that number they just use another line. & re-neg on all of them. Will hound you mercilessly on your phone with sales & service calls , & if you block that number they just use another line. Booked an oil change for 9 am , at 5 pm they call & want to keep the truck overnight , FOR A SIMPLE OIL CHANGE ??? Seriously , DO NOT CONSIDER this stealership , will take you a long time to get the bad taste outta your mouth More

Outstanding service! They really go above and beyond for their customers! I highly recommend going with Woodridge Lincoln Ford for any car you need in the future! their customers! I highly recommend going with Woodridge Lincoln Ford for any car you need in the future! More

Great experience purchasing and working with the team at Woodridge Ford. I have purchased and leased many vehicles from Woodridge and have always enjoyed working with James. .He delivers on his promises and Woodridge Ford. I have purchased and leased many vehicles from Woodridge and have always enjoyed working with James. .He delivers on his promises and is great at following up to make sure things are all good. I Would purchase from them again. More

Went to Woodridge Ford for service as my car was making weird sounds. Jeff Hantos and Jay Zanidean took care of my car found the problem and solved it in one day. Thank You for the great service. weird sounds. Jeff Hantos and Jay Zanidean took care of my car found the problem and solved it in one day. Thank You for the great service. More

One of the few dealers who still answer the phone, personally direct the calls and have someone answering the phone at the Parts Desk. Maybe this is a sign of my age but I sure appreciate this! personally direct the calls and have someone answering the phone at the Parts Desk. Maybe this is a sign of my age but I sure appreciate this! More

I called this morning to order some oil and filter for my vehicle. I did this because of the pandemic . I was not wanting to stand around waiting for them to be pulled. When I arrived after waiting for the vehicle. I did this because of the pandemic . I was not wanting to stand around waiting for them to be pulled. When I arrived after waiting for the previous customer to be served I looked around the parts area. 50% of the employees were wearing their masks UNDER their nose, some none at all. 2 customers were in the shop with no masks on. So disturbed by this. We are in the middle of a pandemic and cases are rising quickly. When will this business get on board? It's not like I am asking for anything more than the measures that are mandated. More

We had recently purchased a 2020 Ford Explorer from Woodridge Ford Lincoln and would have to say I would buy another. We had Zabi as our Sales Consultant and was great to deal with. The parts departmen Woodridge Ford Lincoln and would have to say I would buy another. We had Zabi as our Sales Consultant and was great to deal with. The parts department made a mistake on ordering my tires but was quick to make up for it. If you want a dealership that works as a team and really wants your business I would suggest getting in touch with them Ask for Zabi! More