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City Ford

Edmonton, AB

4.6
618 Reviews
As we all continue to monitor the novel coronavirus (COVID-19) situation very closely, we wanted to reach out and share the actions City Ford is taking to keep our store safe and clean for you, our employees, and the community at large. We are committed to delivering the City Ford experience you know and love in an environment that promotes and protects the well-being of all its Customers and Staff. Hygiene standards for our people, store environment, products, and tools are and will always be a top priority. However, as the situation continues to evolve in Canada, we have taken additional actions to ensure our entire organization is here to serve you in the safest way possible. All store employees have been trained to uphold and practice these measures, and we are closely following the latest guidance from the CDC, WHO, local governments, and public health agencies. These enhanced safety measures include: 1.Regularly disinfecting all high-touch areas, including workstations, product displays, with a hospital-grade disinfecting cleaner 2.Increasing accessibility of hand sanitizers for clients and employees at multiple stations located in store to protect the safety of the community in and outside our stores 3.The dealership facilities are given a light disinfecting clean throughout the day, a full clean and interior detail daily. In response to coronavirus (COVID-19) City Ford has taken precautionary measures to expand and increase the frequency of our dealership sanitization. We are continuing to clean with our approved products, including disinfectant for lavatories, along with all-purpose cleaning products. In addition to these cleaners, we have added disinfecting wipes and spray throughout the building 4.Is it safe to visit the dealership? Safety is City Ford’s top priority and we are committed to providing our guests and staff a safe work environment. The health risk at this time remains low for the Edmonton region. City Ford continues to monitor the situation closely. 5.We are prepared to navigate these challenging circumstances with everyone’s safety in mind. While our stores currently remain open for business, we recognize you may choose to shop from home and we can deliver right to your door. Other Helpful Resources: •COVID-19 Coronavirus info for Albertans https://www.alberta.ca/coronavirus-info-for-albertans.aspx •Public Health Agency of Canada: https://www.canada.ca/en/public-health.html •Government of Canada Coronavirus (COVID-19) Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html •World Health Organization: https://www.who.int/health-topics/coronavirus Thank you for being a loyal City Ford client. Sincerely, Owners, Management, & Staff Welcome to City Ford - #1 Ford Retail Dealership in Edmonton and Western Canada 26 years in a row! You've seen us on TV, heard us on the radio, read our ads and helped us continually win awards for Customer Excellence - now we would like to welcome you to City Ford Edmonton on the Web! Take a moment to check out the latest New Ford vehicles, or browse our online inventory of used automobiles - cars, trucks, SUVs & vans. You can also request a price quote, schedule a test drive, and apply for credit using our online forms. City Ford Edmonton is proud to be your #1 Edmonton Ford Dealership. If you have any questions, please don't hesitate to give us a call at 1-587-680-0591, or stop by in person at 156 Street and St. Albert Trail.

14750 Mark Messier Trail

Edmonton, AB

T6V 1H5

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Showing 618 reviews

May 31, 2021

"I have been dealing with City Ford for several years and..."

- Glen

I have been dealing with City Ford for several years and just recently traded In my F350 and downsized to a F150 I called my salesman Emmanuel who I have felt with for 7 years and he was excellent as always to deal with and I was very satisfied with my trade in value and the purchase of my new vehicle I’ve

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May 27, 2021

"Matt was very helpful, very nice . Knowledgeable great..."

- Maggie.may0005

Matt was very helpful, very nice . Knowledgeable great person.😀😀he answered all.our questions new all about the vechile I bought if I had any problems just to give him a call,

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Employees Worked With
May 27, 2021 -

Maggie.may0005 responded

Great.😀

April 17, 2021

"I couldn't talk more highly of this dealership, Omar..."

- John

I couldn't talk more highly of this dealership, Omar Tarrabain was an incredible salesperson who would allow me to try a bunch of different F150's (Lariat/Limited/Platinum) in all different trim's I fell in love with the limited and felt like I got a great deal on it. My family have bought vehicles from City Ford as well and they had a fair experience as well.

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April 08, 2021

"Had a great experience as soon as we entered the lot at..."

- Melissa & Winston

Had a great experience as soon as we entered the lot at City Ford. Roger H introduced himself and gave us all the space we needed to make the right decision on vehicle choice. His professional mannerisms, knowledge and overall friendliness made us feel comfortable. City Ford worked with us and after several test drives (to narrow down the right model for us), we are the proud new owners of a Limited Explorer! Thanks again to Roger and Jim for your patience and not being pushy!

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Other Employees : Roger H
March 31, 2021

"Not fixing the car right the first time! after 3 days..."

- gelineg

Not fixing the car right the first time! after 3 days problem went back...bring back the car for back repair for the same problem and ending up paying again for the labor which is not cheap! Not coming back to City Ford anymore! They don't know how to value their regular customer...

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Jennifer
March 25, 2021

"I’m speechless, first off a salesman that’s not only very..."

- Cliff

I’m speechless, first off a salesman that’s not only very friendly but not pushy at all treats you like he’s known you for years and your a good friend of his. I want to thank matt Halabi for selling my family a very nice and reliable second hand vehicle and took for good care of us. He’s very professional, and makes sure if he tells you he can make it work he’s right on that. I will be buying from city for from now on no need to go anywhere else as City Ford to Matt is my go to specialist for vehicles. Thank you Matt Halabi my wife is happy and as they say happy wife happy wife. We bought a Ford Expedition 2016 and price was great!!!!

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Employees Worked With
March 10, 2021

"There's no Service better than City Ford Service , They..."

- twentyeightyearsfishing

There's no Service better than City Ford Service , They drive you home , pick you up , and fix your car. Dwaine Johns and Team are the BEST ever !!! Great Work and Good Price , Thanks to Every-one on the Team !!! George Tinant -- St. Albert

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Duaine Johns
March 04, 2021

"He is a nice guy but his word is worth less than a..."

- Darcy L.

He is a nice guy but his word is worth less than a chewed lollipop, he does not deliver on promises made during the deal. If you make a deal honour it.

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No
Employees Worked With
February 24, 2021

"Ryan Charlton is one of the most patient professionals in..."

- WPG

Ryan Charlton is one of the most patient professionals in the industry and it shows in the sales team he leads. I would recommend anyone to him for anything related to a new vehicle purchase or lease!

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February 01, 2021

"Love our Escape. Ahmed worked hard to get us the vehicle..."

- Angie

Love our Escape. Ahmed worked hard to get us the vehicle and low interest rate we wanted, and we appreciate it. Feeling a bit put out that 12,000 km on a ‘demo’ is still considered ‘new’ by the dealership, but ‘used’ by insurance companies, and feeling that the price could have been lower, and/or that we should have got more for our trade in. However, we also feel like we got the absolute best deal we could have, that we could not have bargained a penny less.

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Yes
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