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City Ford - Service Centre

Edmonton, AB

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26 Reviews

26 Reviews of City Ford - Service Centre

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August 10, 2022

Had to give 1 star because I couldn't post at 0 stars. ...I tried to contact them multiple times regarding a warranty fix to my car and not once did I receive a call back with answers to my questions. They More

by Jax
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Rod Winterhalt
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Not fixing the car right the first time! after 3 days problem went back...bring back the car for back repair for the same problem and ending up paying again for the labor which is not cheap! Not comi More

by gelineg
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jennifer
August 22, 2020

Thank you to Jennifer in service and tech Eric. After dealing with Kentwood ford and having 4 clutch replacements in the last 4 years and sherwood ford and them doing nothing, they actually listened to w More

by Reneefocus2016
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Eric
January 12, 2020

unprofessional service took my 2014 focus in for a recall on the transmission clutch ASY (if your vehicle has already exceeded either time or distance limits this extended w More

by very unsatisfied
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Michelle Maxwell
October 19, 2019

Poor service I have taken my 2018 F150 there a few times to get repaired and always comes back with more things wrong . It is not good that they are not open Satur More

by GS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve Manchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Siffledeen
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2019

Service left me stranded I dropped off my truck this morning for repairs under warranty, parts were preordered and they knew what had to be done. I told them before I left I w More

by Slim
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
July 11, 2019

Update of my July 2nd 2019 Review This is a continuation of my review from July 2nd. We got to the RV dealership with our recently purchased (used) F150 from City Ford. All was going w More

by VA6
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hermes Temraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Jennifer Wood
April 29, 2019

Friendly, professional Matt is like family. Always treats my family and me with love! Love coming to this dealership! Everyone smiles and is friendly. Never had any issues. More

by ToriGreen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Halabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2019

Well taken care of I had some warranty work to be done on my f 150. The service department got me in right away and quickly diagnosed the problem. My salesman, Steve, wa More

by j5j5j5j5j5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Manchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

very helpful every time need an oil change on my truck .try to book an appointment .but they fully book till friday. drop off my truck anyway (three day early then my appoi More

by fordfan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ziober
1
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