Universal Ford Lincoln

Excellent service from Universal Ford! Jessica was friendly, professional, and kept me updated throughout my windshield replacement. The whole process was smooth and hassle-free. Jessica was friendly, professional, and kept me updated throughout my windshield replacement. The whole process was smooth and hassle-free. More

Got my truck in a little earlier that expected had the service done promptly, washed it prior to me picking it up. service done promptly, washed it prior to me picking it up. More

5 Stars for Mike Jones! He delivered a loaner car and picked up my car retuning it later in the day. However it was very disturbing to get a text from Nik trying to poac He delivered a loaner car and picked up my car retuning it later in the day. However it was very disturbing to get a text from Nik trying to poach or business from Mike. This is absolutely disgusting! Get control of your employees they should be on the same team! If anyone else contacts me to appraise my car we will never purchase another vehicle there again. More

Professional and courteous service people, straight forward and efficient in take. No surprises with the work so far. forward and efficient in take. No surprises with the work so far. More

Great prompt service with advisor as well as getting my vehicle back in a timely manner vehicle back in a timely manner More

Good communication and explanation of repairs very professional and pleasant to deal with Thank you professional and pleasant to deal with Thank you More

I absolutely lucked out when I walked into this dealership. I landed an amazing, caring man, Rish. He was very patient, gave me space when I needed, and all the while kept working hard behind the s dealership. I landed an amazing, caring man, Rish. He was very patient, gave me space when I needed, and all the while kept working hard behind the scenes to find me EXACTLY what I was looking for! I 100% recommend this dealership to anyone, as I felt their first priority was me and not making money off of me. I had a bad experience with a Ford dealership prior to stopping in at universal, Rish and Steven went beyond my expectations to make sure I left there beyond happy. I am very grateful that Rish and Steven were the ones to make me an official Ford family member!! More

The service center provided exceptional top-end engagement both in communication and in person. My only hesitation on 5 stars is Ihat I am not quite aligned with some of your billing practices. engagement both in communication and in person. My only hesitation on 5 stars is Ihat I am not quite aligned with some of your billing practices. However, the team are absolutely outstanding. Very engaged. More

I have purchased many vehicles over the years and this was among the top experiences. Josh and Ryan were incredible to deal with. It was no nonsense, respectable and efficient. Universal will be my first was among the top experiences. Josh and Ryan were incredible to deal with. It was no nonsense, respectable and efficient. Universal will be my first stop when I need another vehicle. More

You’re service advisor summer is not good behaviour so i not come next time you’re location and i any time not recommended any other person not come next time you’re location and i any time not recommended any other person More