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Awesome Experience - Peter
Easy and Best Experience I have had buying a car. The guys were extremely helpful and made this simple and tailored everything to help make this work!. Definitely recommend a visit.
Happy Mustang Customer - PizzaGuy88
I bought a CX5 14 mo ago. It was an awesome vehicle - great technology -great ride ! It was my LIFE CAR!!
It made my life easier, could move my mom and her walker etc etc. The # NotYourAverageSalesman
Brandyn Woodruff knew that it was my LIFE CAR
but not my LOVE CAR. ??He knew when a client brought in a trade he had to show it to me.
I’m now the owner of my LOVE LIFE CAR a Ford Mustang convertible. Thank you Brandyn for knowing me and respecting my preferences.
I will recommend Brandyn the
to everyone 👌?? THANK YOU
Top Reviewed Specialists At This Dealership
Excellent Service - Brodie Angus
Francine is an excellent salesperson, she was knowledgeable and enthusiastic about the Honda Ridgeline, gave us great information so that we could make a purchase we were confident about. All the staff we dealt with were very helpful and knowledgeable staff.
Good Service - MODELER05
Left happy with the service I received. Good dealership with good people. Would recommend to everyone! Easy to get to with ample parking. Check it out.
Good Experience and happy with the purchase. - Yusen He
Mazda is a good brand, and these guys at courtney did a good job make the exprience enjoyable. Happy with my purchase and the experience overall.
awesome - matty
Had an awesome expirience buying a new vehicle. No BS, straight forward salesmen. Will keep coming back for future vehicles. Thanks alot Ian and August.
No Pressure - Ron Bergeron
What I liked the most about dealing with Ron St. Clair was the no pressure. No hard sell. It was easy and comfortable. After we too possession of the truck Ron followed up with some final information. Harry in Finance was also extremely helpful.
Service Advisor & Service Detailer were excellent - Tom T.
I arrived on Vancouver Island (from Cranbrook) for business purposes and due to mileage required "The Works" service package on my Ford F-150: change oil and filter, rotate tires, inspect brakes, belts, hoses, etc. Service Advisor Boris Jurcic provided excellent customer service and also ensured that my truck was washed at conclusion. Service Detailer James Reimer did a great job washing the outside of the F-150 and also cleaned up the floor mats and dash for me! The service report I received was professional and to the point. I noticed that everyone seems to be happy working at this dealership. Great job all ... keep striving for excellence!
Praise for Chilliwack Volkswagen - Rista
Chris McColm is a fantastic person. I have known him for 16 years. He is pleasant,
honest, trustworthy, and a very capable sales person. Chris McColm, in my opinion is an asset to any sales establishment. When it comes to selling products he believes in Chris is a naturally born sales person. I rate Chris McColm highly and would definitely recommend him to any individual.
Very friendly and knowledgable - Milena
We went to dealership looking for a specific vehicle and found exactly that, no pressure to upsell. Sales, finance, and insurance team were friendly and efficient.
Exceptional Customer Service - JSMcNLine
We can’t thank Shelley Dennison enough for her exceptional customer service. Shelley is genuine, personable, friendly, caring, thoughtful and knowledgeable. Working with her is so easy and she is accommodating in every way. Murray Hyundai White Rock, you have a truly remarkable and outstanding employee and we highly recommend her to anyone looking to purchase a car. Thank you so much, Shelley for looking after us and taking care of all our needs. You are a rare gem!
Vehicle Acquisition Specialist
Competent, Confident, knowledgeable and personable staff - Stef1
Tchadas Leo was very competent, proficient, knowledgeable and inspired me with confidence. Derek was great in sales, and Jessica also very knowledgeable, Roy the manager gave me great insight into servicing of cars, all in all great service!
Over the TOP - Hotwire Electric Ltd.
Needed my tires installed they they SOLD me "TIRES @COST" and they were BOOKED ... And they fit me in !!! Thank you Gang!!!!
Rob@ Hotwire Electric Ltd.
Amazing customer service!! - Neraj prasad
To all the team thank you for getting me the best vehicle even with my bad credit,Luke Michael chow,Jeremy and winson for doing paperwork so fast and efficiently.
Michael chow’s Knowledge on the vehicle amazed me and his customer service was the best,Thank you Michael!!!
Luke Gelech has been helping me when I was struggling with my credit and he has improved my credit score since than,to describe Luke in one word I would he is a “Magician“!!!!
Last but not the least Jeremy Kim,who stayed late to finish all the paperwork so that I will be able to take my new ride the same day and gave me so much of knowledge on which extra coverage to take on my new ride.
Overall my experience with Columbia Chrysler has been always the best,great customer service from the team!!!
You guys are the BEST!!!!
These guys are seriously in it for the long haul with you - acrojulie
A team who will take care of you year after year and in the changing needs over time for your family. The lengths they went to for us coming from the Kootenays in a 12 hour turn around and we did all the preliminary work by text message and email. We got to the dealership and I think we were in and out in 60 minutes including a test drive. HELLA GREAT SERVICE!!! Will is your ‘GO TO’ Man. Scott is your Finance Genius! Rob is ‘The Bomb’ Manager. Daniela is the ICBC QUEEN!!! What can we say! You guys are the freakin best!!!! Love our Golf Sport! ALL VEHICLES will be purchase with you from now on. Thanks to my Sister In Law, Tanya Tomson for sharing her secret of this crew!!! LOVE YOU GUYS FOR REALSIES!!!! You’re life savers and you love what you do!!!! Totes obvi........??
Kept informed - Drake
I did a factory order with brad smith get kept me up to date though out the waiting process and once the truck came in he found there was a problem with the paint on the roof of no fault of his or the dealer he didn’t try to hide it and was very up front with me about it with my options of what we could do to fix the situation he even answered me after hours and on his days off work if I texted him
Honest, Caring Employees .. You'll become one of the family! - Erin
Gurvir was such an honest and motivated salesman- he would do anything to make you happy with your purchase! Although young, he was knowledgeable, friendly, funny, and exceptional at what he does. I trust his opinion and enjoyed working with him. James was able to give us an honest but great deal on some outside the box options we weren't originally thinking of, and worked with us to make sure we were comfortable using a low pressure sales approach. Mehdi was helpful and knowledgeable, and gave us succinct information and a helpful viewpoint. Thanks to you all!
One department is atrocious - Mysub
Generally satisfied but their car washing is an insult. I bought new cars and all these years of car washing after service has been nothing but frustration from changing all the seat positions to returning a car dirtier than when they got it. Yesterday they just hosed it and when I drove into the sun the inside of the windshield was so bad it impeded my vision.
Several times my car was ready for pickup but I was not advised. It was back in the customer's parking space.
This has to reflect on the attitude behind the scene!
Sales and Leasing Consultant
Subaru Product Specialist
A very friendly service - Pepper car
This is my second vehicle from the same dealership and very happy for their service. All the staff are very helpful, very friendly, and have good knowledge for the car choosing right car.
Kia Product Specialist
Regular maintenance and advice - Leonardo
Matthew and Moises were very professional when I recently brought my Journey for a regular maintenanice and for make the arrangements to fix/change my GPS under warranty.
This was a regular scheduled service for a 2003 PT Cruiser - Dave
The service rep was Jim Harkness. He handled my scheduled visit with a thought to keeping my cost reasonable for an older model car. Service was quick. The waiting area works for me as it has counter tops that allow me to read, has an online computer access and a coffee machine. Cost was pleasantly low. I don't know the name of the mechanic.
Raj is the man!! - Stroke
Had the best experience here ,Raj did everything in his power to get what I wanted at the end of the day awesome car !! Raj knew want I wanted and he delivered!! Thank - you so much!!
Excellent experience - MlL
Recently purchased a car from Peace Arch Toyota and I have to say that this was the best car buying experience I've had. From reception to salesperson ( Evelyn) to finance ( Fui) to sales manager
( Scott), they went out of their way to accommodate. This is diffently not your typical car dealership. Well done guys!
Toyota Sales & Leasing
Toyota Sales & Leasing
Great service - Satthecat
We just purchased a Honda Civic and we got great service from Blaine and the rest of the team at BC Dealers. They were very professional and great to us!
Detailing - parksville
I must give 10 out of 10 to the Detailing Dept Manager and all the staff at Bluenose . When i picked up my S.U.V after having it detailed ,it looked like a brand new one again . They went over the top with the work they did and really pleasant dealing with me . I would recommend Bluenose dealership to anyone who like to look them up for buying a car or having work to be done by them . Thanks again .Tom Murphy .
I traveled 300+ kms there and it was worth it - Shiz-Van
I live in Langley and I went all the way (a flight from YVR to YBL) to get my car from this branch. Was it worth the 500 kilometers trip (in total)? My answer is "Absolutely, I will do it again". But why? Here is my story:
I needed a car really fast, I had to get it and I had only 12 days to find the right one. I went to almost 10 dealerships (just to give you some perspective, average customer goes to 1.5 dealerships and then buys). My preference was either a Toyota Camry or a Honda Accord. One of my experiences with them was that they ask you to come in and see what they can do for you. It is their technique, to lure you to their dealership, run your credit, get a couple of signatures and down-payment, and leave you with a done deal that you are not sure what it actually was. So my advice in general for all is that don't get soft, don't give up, a good deal is a good deal for both parties, if it is not a good deal based on your research, don't give in, keep looking. I eventually (after 6 days) found Toyota branch in Campbell River on the listings. They are all super nice people. I had the pleasure of meeting Nicole (she picked me up at the airport and drove me to their branch. We talked almost 15 minutes on the way and she showed me the fair that goes around in island on our way and told me about a young man who raised money by surfing every day January), Karen (she has quite a number of responsibilities, in one sentence she is there to make sure you are happy. She helped me with coffee and tea as soon as I arrived, assisted me with the test drive, showed me all of the features of the vehicle, ...., and even installed the plate on the car for me! Oh, also she helped me with pairing my cellphone as well), Kim (I did not ask about her title but I assume she is the manager since she oversaw the whole process. She is amazing, kind, and 100% transparent. A true professional. She took care of financial side of the deal overall from calculating the costs and setting up the monthly payment all the way through removing the lien which she promised to be done next business day), and also I talked with Erik ( yes, Erik, not Eric, and believe me he is as unique as his name is. I am sure it has happened to you when you talk to someone and you realize this person is great to work with. Erik is that type of person. He is one of the sales representatives here and I have to say he was very different from most of the reps I talked with, and I talked with at least 15 reps, so I think my test sample is quite reliable). To sum it all, buying a car should be hassle free and memorable, not a harsh experience. My experience with this team is 110% positive and this is not because of the gift they gave me on top of the deal. It is because they actually care and spend time for you :-)
I enjoyed my trip. I was astounded by the top-notch customer service, and I recommend this team to work with.
Thank you everyone, I appreciate your help. I hope (and I am sure) your business grows even more.
P.S. I will be copying this review on Google and Yelp as well since I think I wrote every nice thing possible :-D
Long Search ends in success - Crazylady123
We did not know what we wanted! Sven was really patient with us! We were treated so well by everyone. Marcus got the payment where we needed!
one of the best dealerships in the lowermainland - brighter days ecoline rescue
Tony and pav went above and beyond for my husband and I, super friendly very helpful. We will and have already started referring family and friends. Amazing experience great team defiently a diamond in the rough! thank you everyone fraser valley pre owned ! we looking forward to near and future business with you.
unhappy - MKZ OWNER
Service department lied to me or misinformed me on more than one occasion. Made my questions and concerns seem like they were not relevant or important. This review process is typical of a company that doesn’t care.
Better and better - Chris stuart
This was the third vehicle I have bought from PG Motors, and the sales and financial staff are awsome to deal with. All questions where answered in a timely manner. We had the deal done in a couple hours. Job well done!!
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