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my husband and I recently visited BCS auto sales in the... - Terri.brunelle50
my husband and I recently visited BCS auto sales in the hopes of purchasing two newer cars. The staff were honest, sincere and very knowledgeable. Winston was extremely patient and answered all of the questions that we had and took the time to explain the process and assess what we needed for our family. We have now bought three cars from here and each time the experience has been great. Thank you!
Accommodating and Caring Staff - Helped me buy my first car! - natasha.d
I recently purchased a CX-5 from Harris Mazda. I test drove the car and came back to buy it several days later. Jacob Laberge was a great salesman and very knowledgable about the vehicles. He makes a great team with Brandyn Woodruff, who went out of their way to accommodate me and answer all of my questions. They gave me a great deal on the car and I can't wait to start driving it!
Top Reviewed Specialists At This Dealership
Happy Customer - 2wilmots
Our experience was positive. We got timely responses to our inquiries. Our sales person Francine was pleasant to work with, ‘We like the car we purchased.
Great experience - Karen milsted
I must say, I have depended on this dealership for years and each time my experience has been wonderful.
This time I do want to highlight Kyle dimonds obvious commitment to his employer, but, to me, his commitment to his customer. Kyle welcomed me and made our initial face to face meeting very comfortable. I wanted to wait for my servicing in the seating area, and he did ensure I was happy waiting. Kyles interaction with me was not only professional but also helpful.
Thank you Kyle, let’s face it no one enjoys their time waiting for their car to be serviced, and your attention to my needs was not that bad after all!
Great service and people there. Had an extremely pleasant... - randalleandres
Great service and people there. Had an extremely pleasant experience dealing with all personel. Thank you for the laughs, coffee and great used car deal we were able to purchase.
Josh is a great salesman. He listens well and is... - Klockwood1998
Josh is a great salesman. He listens well and is confident in his skills to provide you with what you want/need. Josh was kind and respectful. He helped us make the right decision for our needs. Thank you Josh! I live my Tiguan!!!
Over the top service. - stevet
These guys are awesome. Treat you like a VIP and make sure you understand the deal thoroughly. After sales follow up is great as well. Liam is highly energetic and works hard to get you a deal.
Even From My Lawn Chair in Hawaii, David Made it Easy! - Monty
David Ford Faithfull provides the best customer service I have ever experienced. He makes the deal work for me. I texted him and emailed him what I wanted while I was on a holiday in Hawaii, and he went to work. We negotiated and completed the purchase of a new Ford for my wife, while I was on a beach in Maui. He had the vehicle ready for me when we got home and personally delivered it. That is service. That is why I will call him again. David provides the same high level of assistance to our business when we need new pickup trucks, and has become a friend to all of us.
Ron was excellent. He made my purchase of a new truck... - maddison.sam
Ron was excellent. He made my purchase of a new truck very easy, and explained everything thoroughly. There was no pressure and I never felt like I was being rushed, as I had with other dealerships in the area. I had gone to Wood Wheaton to explore my options and I left with a new truck thanks to Ron and Harry. All in all, the environment at he dealership is very easy-going and the staff are proficient at their jobs. Thank you for making the purchase of my first brand new vehicle a great one.
New Car Sales Manager
I love the service with Johnny DeCosta. I was very happy... - Anoosheh agha pirzamanbein
I love the service with Johnny DeCosta. I was very happy with him as he helped me choose what i really need for my business. He advised me on what option to get that would be beneficial to my needs from what I had. I would always recommend Johnny to all my friends in the busines, as his knowledge on commercial vans are awesome. Thank you all so much
Very friendly and efficient service. - email@example.com
I have been having my car serviced for 5 years and it has been a great experience.
The personal are very nice and polite and explain everything in detail to me.
Mr. Danny Jang in the service department has been excellent in our dealings..
Vehicle Acquisition Specialist
James was very helpful and knowledgeable. I went in with... - Shelley Greffard
James was very helpful and knowledgeable. I went in with a list of “ must haves” and James found the perfect car for me. There was no pressure and the whole process was quick and easy. Extra bonus I got to pick a gift before I left. Excellent Service.
2020 Chevy Spark - itiger19
I have purchased many cars over the years, but this was by far the most pleasant experience I have ever had. Both Dennis and Leah, were amazing and made the whole process enjoyable. I would highly recommend this dealership as they truly care to provide the best customer service.
Truck purchase - Greg
I purchased a Ram truck from Jerry Mavroudis and found him very professional and the process very easy and straight forward. The price was fair and I received excellent assistance from JP Velasco in Finance. All around great experience and service.
Amazing buying experience... - Joe Craig
Have been a Kia fan for many years (both our existing cars are Kias) and was looking to get my wife a new Kia Niro.
Tried the Victoria dealership and ones in Vancouver, each experience was the same "hard sell" then I contacted Victoria Williams from Harris Kia. Victoria was personable, knowledgeable and funny, right from the start I felt at ease and under no pressure to make a quick decision. Victoria even got the color we wanted in from the mainland so we could try it.
Everyone we dealt with at the dealership was friendly and more like family than just another business. Will definitely be buying my next car from them, yes its an extra 1.5 hours drive from Victoria but so worth it in level of service.
As for the Kia Niro, excellent as always.
I met Kevan on the lot while I was checking out new Rams.... - Al
I met Kevan on the lot while I was checking out new Rams. Kevan didn’t have exactly what I was after but took note of everything I wanted and found me a truck with all the options I wanted & much more. Further, Kevan got me in this truck for a few thousand under my budget & what I expected to pay.Thanks Kevan, will definitely do business again!
Very accommodating, did everything he could to give me... - nbashannon
Very accommodating, did everything he could to give me the best deal and I'm quite satisfied with his service. Highly recommended! Will recommend him.
This is the 3rd car purchased by our family at this... - Reynold Vaz
This is the 3rd car purchased by our family at this dealership and we have been very pleased with the staff and customer service. Genuine
Subaru Product Specialist
Sales and Leasing Consultant
Very helpful staff, Victor Do, Frank, Nav & Rasha, in... - Drummer John
Very helpful staff, Victor Do, Frank, Nav & Rasha, in getting me transitioned from my 2014 EX to 2016 Soul SX-L. Made everything smooth and painless, and I got a far better one than I had expected. Many Thanks All
Kia Product Specialist
Perfect - siska
F. Jay provides a consistently great experience. Further the dealership’s entire staff acts like customer service professionals.
The purchase process is painless.
To conclude F. Jay offer hands-on experience with vehicles.
First time to voice an opinion or review. Layne was my... - Dave2manytrucks
First time to voice an opinion or review. Layne was my sales person at Langley Chrysler, great help!! When he wasn’t able to see me due to my schedule, he made sure Jason was up to par with what I was looking for. Mike as well was a big help. So thanks to the sales department at Langley Chrysler. Was my 3rd new vehicle from this location since 2013. Won’t be my last.
Expectations met - Richard
I went to Kia West with a lot expectations because of previous unfortunate experiences with car dealerships. It took a few people to answer all my questions but everything was done with a smile and no excessive pressure. it was a pleasant experience and ultimately I drove away with a car that fit my needs. It was still a business transaction but it had a touch of humanity that made a difference .
Excellent experience - MlL
Recently purchased a car from Peace Arch Toyota and I have to say that this was the best car buying experience I've had. From reception to salesperson ( Evelyn) to finance ( Fui) to sales manager
( Scott), they went out of their way to accommodate. This is diffently not your typical car dealership. Well done guys!
Toyota Sales & Leasing
Toyota Sales & Leasing
Great service - Satthecat
We just purchased a Honda Civic and we got great service from Blaine and the rest of the team at BC Dealers. They were very professional and great to us!
Detailing - parksville
I must give 10 out of 10 to the Detailing Dept Manager and all the staff at Bluenose . When i picked up my S.U.V after having it detailed ,it looked like a brand new one again . They went over the top with the work they did and really pleasant dealing with me . I would recommend Bluenose dealership to anyone who like to look them up for buying a car or having work to be done by them . Thanks again .Tom Murphy .
I traveled 300+ kms there and it was worth it - Shiz-Van
I live in Langley and I went all the way (a flight from YVR to YBL) to get my car from this branch. Was it worth the 500 kilometers trip (in total)? My answer is "Absolutely, I will do it again". But why? Here is my story:
I needed a car really fast, I had to get it and I had only 12 days to find the right one. I went to almost 10 dealerships (just to give you some perspective, average customer goes to 1.5 dealerships and then buys). My preference was either a Toyota Camry or a Honda Accord. One of my experiences with them was that they ask you to come in and see what they can do for you. It is their technique, to lure you to their dealership, run your credit, get a couple of signatures and down-payment, and leave you with a done deal that you are not sure what it actually was. So my advice in general for all is that don't get soft, don't give up, a good deal is a good deal for both parties, if it is not a good deal based on your research, don't give in, keep looking. I eventually (after 6 days) found Toyota branch in Campbell River on the listings. They are all super nice people. I had the pleasure of meeting Nicole (she picked me up at the airport and drove me to their branch. We talked almost 15 minutes on the way and she showed me the fair that goes around in island on our way and told me about a young man who raised money by surfing every day January), Karen (she has quite a number of responsibilities, in one sentence she is there to make sure you are happy. She helped me with coffee and tea as soon as I arrived, assisted me with the test drive, showed me all of the features of the vehicle, ...., and even installed the plate on the car for me! Oh, also she helped me with pairing my cellphone as well), Kim (I did not ask about her title but I assume she is the manager since she oversaw the whole process. She is amazing, kind, and 100% transparent. A true professional. She took care of financial side of the deal overall from calculating the costs and setting up the monthly payment all the way through removing the lien which she promised to be done next business day), and also I talked with Erik ( yes, Erik, not Eric, and believe me he is as unique as his name is. I am sure it has happened to you when you talk to someone and you realize this person is great to work with. Erik is that type of person. He is one of the sales representatives here and I have to say he was very different from most of the reps I talked with, and I talked with at least 15 reps, so I think my test sample is quite reliable). To sum it all, buying a car should be hassle free and memorable, not a harsh experience. My experience with this team is 110% positive and this is not because of the gift they gave me on top of the deal. It is because they actually care and spend time for you :-)
I enjoyed my trip. I was astounded by the top-notch customer service, and I recommend this team to work with.
Thank you everyone, I appreciate your help. I hope (and I am sure) your business grows even more.
P.S. I will be copying this review on Google and Yelp as well since I think I wrote every nice thing possible :-D
one of the best dealerships in the lowermainland - brighter days ecoline rescue
Tony and pav went above and beyond for my husband and I, super friendly very helpful. We will and have already started referring family and friends. Amazing experience great team defiently a diamond in the rough! thank you everyone fraser valley pre owned ! we looking forward to near and future business with you.
Purchasing a 2019 Ford Ranger XLT - sue1580
Don MacGregor is a credit to Cam Clark Ford! He was a pleasure to deal with on my recent purchase of a 2019 Ranger XLT. Apart from being extremely knowledgable on the product he was very helpful and patient in setting up the SYNC connection to FordPass and showing me how all the systems work. He is a true professional!
This is the second vehicle I've leased from Cam Clark in the last 2 years and it was a pleasure to see that Chris Deal was still handling the financial issues. His ability to up-sell on warranty coverage is truly amazing!
I would highly recommend this dealership.
very pleased with service provided by Jamie Barnie - johnb
I was very pleased with Comox Hyundai and the service provided by Jamie Barnie. I did not get the hard sell, which turns me off right away, and Jamie was great on responding to my inquiries and follow-up after I purchased my car.
Was generally very pleased with all of my interactions with the dealership.
Fast response, great to work with! - Andy Chapman
Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)
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