The whole BCS team helped me a lot to make the best - Miguel Mendoza
The whole BCS team helped me a lot to make the best decision, and they were always very kind.
I have purchased my last two vehicles at O’Connor because - Wade Pirerlot
I have purchased my last two vehicles at O’Connor because they are a solid and complete team of managers, sales and service professionals who offer honesty and integrity with no gimmicks or BS. If they can’t meet your needs they will be the first to tell you. On my most recent purchase, a special thanks to General Sales manager Scott Rob, Tim Goldade in Sales and Richard Weeks in Finance. I do not live in Chilliwack but I will continue to bring my vehicle needs to O’Connor as they are heads above what I have experienced elsewhere. Wade Pierlot
Top Reviewed Specialists At This Dealership
Robbie was excellent! - BriannaMyers
Robbie was excellent! Trustworthy, professional and straight-forward sales process! No pressure and he made everything go very smoothly. He knows exactly how to find the best vehicle and best deal :) very happy with my new Mazda CX-5 from Island Ford!
Really over the moon with the reception we received at - ssnova
Really over the moon with the reception we received at Harris Mazda. Tyler Polywkan, our sales person was professional, all the way. The rest of the staff were quick to say hi and/or stop to chat.
The CX5 we bought was pretty nice too. ✅
Luke is the best sales person I ever met he gets what he - Cassandrabrown123
Luke is the best sales person I ever met he gets what he needs to done he got me my mustang thank you Luke for the greetest customer service and sales man a person can ask for thank you so much all the best to you Seriously Cassandra topple
Provided good service and job was completed way before - lachout
Provided good service and job was completed way before estimated time. Good job and friendly staff
Great customer service from my salesman Shawn R. - gzlougheed
Great customer service from my salesman Shawn R., extremely happy with my new Ram truck.
Happy with our trade in. - Scott B
Happy with our trade in. Jeff is a great salesman not too pushy and honest. Cameron made numbers work in our favour. Thank you harris kia!
I had a really great experience purchasing my 2020 Ford - Susan
I had a really great experience purchasing my 2020 Ford Explorer XLT. Erick Menon was wonderful to deal with: professional, helpful, answered every question I asked and not pushy at all. Everything went smoothly including getting the insurance etc. Having the car delivered to my home was a huge bonus and saved me so much time. I was dreading looking for a new vehicle and Erick made it a truly great experience.
I practically purchased a car before even seeing it in - Georgina A
I practically purchased a car before even seeing it in person - the experience was positive from start to finish. Rob in particular made me feel settled with his quick response and genuine demeanour. I would highly recommend contacting Rob if you need excellent service and like me, are a first time new car buyer with a lot of questions. I didn't feel scammed and everything was up front in regards to what was told to me and what actually happened. I feel that this great service will continue even after purchase so I would definitely recommend this dealership to all who are looking for a VW. If you want a good response time and a personalized experience, definitely try to get in touch with Rob.
I appreciate all the help from Ethan an his team, was - Skdeschutter
I appreciate all the help from Ethan an his team, was very professional an made a difficult decision much easier, thanks
It was a pleasure working with Christian as I traded in - reallifehealth
It was a pleasure working with Christian as I traded in my old 2012 Mazda for a 2022. I appreciated his easy-going attitude without the urgency to sell a car. He was helpful, fun and supportive.
A special thanks to Raj. - Sandhu
A special thanks to Raj. He was extremely supportive and helpful during the entire process of purchasing a new car.
Awesome experience buying a Kona at CVH. - Lisa
Awesome experience buying a Kona at CVH. Great service by Sabrina and the rest of the team
They listen to what I say, and look at the concerns I - Joyce
They listen to what I say, and look at the concerns I have about my car. Thank you so much to Leonard and his service staff. Joyce S.
Simple the "Best" dealership I have ever dealt with over - SiggyB
Simple the "Best" dealership I have ever dealt with over the years. Everything was above board, nothing hidden, everything explained to a "T" again, nothing hidden or no surprises.
Thank you very much Cedric, Melissa and Adam, all of your time and efforts were so greatly appreciated.
Called from out of town asking about a vehicle advertised - mpeitz
Called from out of town asking about a vehicle advertised at $43890 on the internet (MSRP). Price quoted over the phone was $49890! Not sure if that is even legal? Certainly not ethical!
Could not get an exact price “Have to talk to my Manager” kept saying. Asked if we could put a deposit on it until we made a deal and was told any deposit was “non-refundable”. Was also told that if purchased the vehicle MUST be picked up by month end. Then was told there was a “delivery hold” on the vehicle and it could not be released until a recall from Ford had been addressed - seems when the boxliner was sprayed in the box drain holes were drilled out and possible holes drilled into the gas tanks! Okay - can’t get a firm price, can’t put a deposit down on the vehicle and can’t get it due to the recall? Looked on the net the next day and the advertisement said “sale pending” - called the dealership and they said it literally sold 1/2 hour before offering to put a deposit down on it. 2 days later the advertisement was still up. Had a friend inquire about the vehicle and they said we just sold it this morning! xxx. Not sure what these guys are up to but better think twice before dealing with them.
Awesome people at this dealership! - Kylejhunter
Awesome people at this dealership! Big thank you to sales Amarjit , Joe and Tony.
The finance team is where the magic happens. Super awesome people. Shout out to the finance manager Tessa. Much appreciated!!
Worst dealership I’ve dealt with ever. - Silverandsix
Worst dealership I’ve dealt with ever. Their a bunch of sharks circling around for the kill. The car they were trying to push on me was just disgusting in every way. I lost count of how many times they lied to me. Steer clear of this place!
Incredible service and attention to detail. - mflorizone
Incredible service and attention to detail. I felt bad, though— had an oil change today and my car was just back from a road trip with bugs plastered on the front and popcorn spilled all over the back.
Returned to me shiny and clean! I’m impressed. Super courteous staff and even took a test drive of the new ID 4. Super fun. Will be back!
Just bought a 2022 Forte GT Limited today right on the - Mandel
Just bought a 2022 Forte GT Limited today right on the spot with excellent service provided by Jack and amazing support from Eddie to get my finance approved. I would definitely highly recommend my friends to purchase from this dealership if you are a KIA lover, not to mention purchasing my second car in the near future! Great team!
Peter kept me up to the minute updated and him and Yuri - Asofonoff
Peter kept me up to the minute updated and him and Yuri had me back on the road in impeccable time. Shout out to the guys for being insanely thorough, so thankful for their efforts!
Great dealership! Super thankful to buy my first... - Alex
Great dealership! Super thankful to buy my first new-to-me vehicle from Lindsey. She was professional, courteous, and easy to deal with, the whole dealership was! Awesome selection and pricing. Would recommend dealership and team to anyone looking to feel taken care of and happy with their buy!
We moved to Maple Ridge a year ago and we decided to give - AB
We moved to Maple Ridge a year ago and we decided to give this dealership a try, to get my Grand Cherokee serviced. Service experience wasn't great as one of the tires needed a top up for air, which I categorically told the service person, however when the vehicle was handed over to me, it wasn't topped up despite tire rotation. That made me question, what else they didn't do, for which they charged me anyway.
A few months later, I started getting harrassed by calls from them to get my vehicle serviced ASAP and I kept declining for personal reasons as I wanted to get it serviced elsewhere. The tone with each call started getting more aggressive. But after a few blunt "No"s, they stopped calling.
Then started another set of calls, to sell my vehicle. Not only calls, but texts too. I had been telling them to stop harrassing me as I don't want to sell my vehicle for a good 4-5 month period and they finally stopped.
Agents call me from MRC, asking if I speak specific languages and such stupid sales techniques which are borderline unethical and have made me lose respect for this business establishment.
I would not go to MRC, unless it's an exigency. I have had great experiences with Richmond Chrysler past couple of years. A bit far away but worth the drive..
A very good experience with this membership. - Shahbazbrar
A very good experience with this membership. Their experience with customers is the very good .
I have a 2011 Subaru Forester and recently I had it - Jay
I have a 2011 Subaru Forester and recently I had it serviced at Subaru Richmond BC where I always went for maintenance since I purchased my Subaru over a decade ago. This time, I went there to have my aircon fixed together with the regular maintenance. To have my aircon problem finally fixed, I had to come back to the dealership 3 times, with each occasion lasting from 2 to 3 hours. I was given an impression by the service representative that since the dealership is always swamped with customers, I had to make myself available as early as I could so as to make sure he could get the technician to work on my vehicle, but through his efforts, I can be assured that work will be done. On the 3rd appointment, when the replacement part (condenser) finally came and needed to be installed, I was initially told that it would take about 3 hours of labor. I was assured by the service rep (in a hushed tone) that he will try to get me discount for the labor. When the day came for the 3rd appointment, work was done to the vehicle. I had been given the assurance that the aircon was finally fixed, thus paid my “hefty” bill (even after the $80 discount).
Upon driving the vehicle to work after I left the dealership, I noticed the aircon was still NOT working so returned to the dealership to complain about this. This time, I was allowed to drive the vehicle directly into the work area. To my surprise, most of the technicians did not seem as busy at work contrary to the impression the service rep had always suggested, and a few of them even were available to congregate and check on my vehicle. Upon acknowledging the obvious fact that that the aircon was still not working, one of the technicians “tapped” with his hand one of the electrical relay/fuse. Lo and behold, the aircon worked after the tap. Instead of feeling pleased that the aircon worked, this left a bad taste in my mouth. It dawned on me, this gut-wrenching possibility that maybe, the problem was just the electrical relay all along and not the condenser that was replaced. I then asked to talk to the service manager to let him know of my concern. After telling the service manager of what I thought, the service manager of course defended his dealership’s course of action and said that there was indeed a leak at the condenser and that it really had to be replaced. I said, surely there was no way for me to prove or disprove my suspicion since I am not a technician. However, the mere fact that right before my eyes, a mere tap on an electrical relay made the aircon function, made me lose confidence of the initial diagnosis that a leaky condenser was the problem. Perhaps the electrical relay should have been the first to have been checked in the initial diagnosis. I also raised with the manager my annoyance because after 3 appointments the technician released the car with the aircon still not functioning as it should. What made me even more upset, was the manager seemingly suggesting that they may not even have that relay in stock to replace this “faulty” relay that was functioning intermittently. Only after conveying my clear objection of the prospect of having to come back again for the 4th time, one of the technicians suggested to the service manager that a replacement part can be sourced internally and immediately. After about half an hour, my Forester was later released with a functioning aircon. As a testament to my overall disgust at the dealership’s incompetence in diagnosing the problem, not to mention the 3 appointments I had to make, the total bill for this aircon problem amounted to $1,327.65. Unfortunately, in the course of having to spend this much money, I also had to witness their incompetence at their job, and also their lack of respect for my time.
Careful! - coryraven
Careful! Dealership and salesperson matter, avoid this location. A few months back we contacted Kia on the internet and as bad luck would have it, our inquiry was forwarded to Adrian, a salesperson at Kia, We were buying a second car for our family and chose the Soul EV. We were to be leasing this second car and told Adrian that sticker price wasn't really as big a deal as how much the monthly payment (all in) was as that was going to make or break our decision. We got our monthly payment in writing and then waited (as you have to with EVs these days) .... Long story short , car arrived and they tried to bait and switch and would not honour the price. The quoted monthly wasn't a "here it is based on today's rates etc" it is "here is your monthly payment". - The bait and switch would have added more than $5000 to the total car cost. Be careful, he tried to casually get me to sign the docs. I got my deposit back and can now start trying to find a reputable , honest place to buy an EV car from, but that will likely entail another long wait. I suppose wasting a couple days finding out who these people are is better than taking delivery when it comes to service. If service operates like the salespeople I'm sure it is always more expensive than quoted. Kia makes good cars, just go get one somewhere other than Kia Marine Drive. Life is too short to deal with people who look you in the eye and try to con you
I purchased a Kona on July 4 th and took ownership on the - Linda
I purchased a Kona on July 4 th and took ownership on the 6 th. Issac Kim was my salesperson and was amazing. He reviewed and explained everything and answered my many questions. Very patiently I might add. Ryan in finance was equally helpful. Everyone I met was friendly .
I just purchased a Nissan Rogue a few weeks ago and the - Kim Owen
I just purchased a Nissan Rogue a few weeks ago and the customer service we received was top notch! We dealt with Chris Bone in Sales and Chis Perry in Finance. They were both very down to earth, helpful and not pushy whatsoever! Both awesome to deal with. Hyundai Prince George is an awesome Dealership to purchase a vehicle from and I highly recommend them. We live four hours away and left there reassured that we are always welcomed to stop by! We were both very impressed and will continue to deal there in future and recommend them for sure!
This Dealership where I purchased a 2020 Mitsubishi... - Linlin
This Dealership where I purchased a 2020 Mitsubishi Eclipse Cross last year and traded it in for a 2019 Jeep Cherokee Sport this summer. Someone lifted my key fob a week ago and they really took great care of me as a customer when they provided me a courtesy car for four days while they had another dealership order and program my new key fob! Awesome customer service! Thank You to All Basant Motors staff and of course my personal sales person Gurpreet! 🙌💯‼️
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