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Highly recommended! - Carae
I was very impressed with the fast and friendly service at Budget. - I highly recommend this dealership to anyone looking for a used car in Vancouver!
Great experience! - John Faires
Tyler was honest, kind and not pushy at all. Let us take our time with our decision and gave us honest opinions. Would definitely recommend.
Top Reviewed Specialists At This Dealership
SUV Purchase - SUV Purchase
Bought a new SUV from Lonnie and was very happy once again with the service he provided. He helped us make an informed and educated decision and provided excellent customer service.
Sales & Leasing Consultant
Excellent service - Megan1
This is my second car I’ve bought from Cindy, she’s extremely knowledgeable and amazing to deal with! Quick and easy I got my new HRV that I’m inlove with!!
General Sales Manager
Great people, friendly, knwledgeable service! - 2019SoulEV
We had wonderful experience working with Harris KIA. There were no surprises or hidden costs.
Everything was delivered as promised, the staff were friendly, knowledgeable and patient, we were never rushed or pressured.
The whole process was streamlined from start to finish and we left confident that we had made the right choice with our purchase and dealing with Harris KIA, Dave Bare and his crew are wonderful.
Karissa's professionalism was second to none - Happy in PR
My wife and I were looking for a new SUV and the Mazda CX-5 was on the short list. Karissa Tyne introduced herself to us and right away we got the feeling that this would be a positive experience for us. She was extremely knowledgable as well as very personable. I would recommend Karissa to any of my friends, family or coworkers looking to purchase a vehicle from a dealership. Karissa and Corey both followed up with emails that made us feel like valued customers even though it was our first visit to their dealership.
Annual service - GBJMEXX
All work performed as ordered on time very helpful and understood the issues.Called to advise vehicle was completed early for pickup.Great team in service
Don’t go anywhere else - Tim
We have dealt with Mel a bunch of times prior, this time we went other places and just never found what we were looking for. Decided to call Mel again and will never look around again. They got the car I wanted, at the monthly payment I needed. Rob was also amazing, he worked the numbers and was nothing but accommodating to us and our children. He decided to buy them dinner! Was just an unreal experience. Richard was very knowledgeable and great to work with, again nothing but accommodating and professional. Love my Passat, Love the VW Abbotsford team.
Great experience - Happy camper
My wife and I liked our salesman(Keegan) on our first visit but that did not end with a car. Keegan kept in touch in a non bothersome kind of way, and then a car came in that he thought would suit us and phoned. It turned out to be the right car for us and after a little haggling we reached a deal and drove away happy. And it didn't end there, when we came back to pick up our old car we had a left and to get the new one detailed we were given a fantastic fun car to use as a loaner. We were treated fantastic and everyone we had a chance to meet during all our visits were the best. I will be recommending Keegan and the dealership to anyone who will listen.
Makes me want to go back and buy that loaner we had for the afternoon.
Barbara and Ross
Great experience! - Adrien1
Was looking to trade in my vehicle and found a mustang I really wanted. Staff worked with me to find an outcome that was a win-win for both parties. Would definitely reccomend.
Great Service - VW owner
Great service! Helpful but not pushy. Highly recommend to anyone!! They were able to find us a vehicle that suited our needs best and was in our price range!
Simply the Best - D Jones
This dealership is simply the best there is. I travel over 100KM to come specifically to this Cam Clark. They have the best staff in every department who always go out of there way to ensure you have a great experience from the free coffee and shuttle service to the thorough service explanations. My car always comes out cleaner than it went in and with a full inspection. With this Cam Clark Ford Lincoln you will be never disappointed, always satisfied.
Commercial Lease Manager
Great Service - nrwjeffrey
Charlie always goes above and beyond to provide us with the best service, and to give us assurance that we are up to date on all of our maintenance needs. He always takes the time to answer all of our questions, and make sure we are satisfied.
They did what vancouver kia failed to do - strutin
Remember the jingle, "?The end of the runaround, at Downtown Toyota..?"? Well this was, '?Only the runaround, at Vancouver Kia..?"
I found a 2015 Sorento SX Thursday on Craigslist posted by Donald (AKA: Qui Dong, salesperson for Vancouver Kia) for $19988, Contacted Donald and after a few back and forths he said the $19988 was a special price (?), and it had gone back up to $22988, I was obviously concerned by this price increase, and hesitant to move forward but he asked if I would come look at it "today" if he could offer the $19988 special price..I told him I had work right through till Sunday, and he assured me I could come in to take a look at it Sunday, as long as I put a $500 refundable deposit down with a credit card to show I was Interested. He satated if the car wasn't to my liking the deposit was fully refunadable, so I gave them my AmEx#.
Saturday night at 5:53pm Donald texted me to let me know the car 'was being detailed at Richmond Kia and they couldn't get it over for me to see Sunday'.. was I available Monday or Tuesday..? I replied that it didn't matter if it was vacuumed or not, I just wanted to test drive it.. I stated that it's been listed for almost a month, and if it wasn't detailed yet, something was wrong. Donald agreed to the original meeting time on Sunday, said the vehicle would be there, and special price would be honoured since I put down the deposit.
Sunday comes, we show up at kia marine drive, wait about 45 minutes for Donald to finish with other customers and he comes over to let me know that the vehicle isn't there.. he says they share stock with their sister dealership in richmond, he would drive us over to take a look at it.. I press the matter, ask why suddenly there's changes to the promise the vehicle would be at Vancouver kia, he lets me in on the fact that Richmond wouldn't let the car come over for the test drive. I thank him for his time, let him know I wouldn't be wasting any of his, and we leave.
My friend and I drive over to Richmond Kia, we walk in the front door and spot a fellow in a suit and say, Are you a salesperson? He looks kinda weirded out but says, "Yes?".. I ask, "Do you wanna make a sale today?" He looks way less weirded out and says, "Yes!:)" (yes, his voice felt like it had a happy emoji in it!:) This was Winson Li (he was an awesome sales advisor, btw!) He mentioned that everyone else had balked at the silver racing stripes on the hood - whilst I had started to like them.. I was personally invested in this xxxx vehicle!!
My friend and I do the test drive of the vehicle, telling Winson all about the jerking around Donald gave us, and after a short test drive (car was almost out of gas, so really couldn't get out to hwy 99..:( we came back to the dealership and got through the whole sales back and forthing (I had pre-qualified with my credit union @ 4.48% and Kia Richmond offered me 4.99 + $795 finance fee so no thank you:) then the sales manager, Patrick Namuco, came over and gave me a 23988 price with no trade, cash price (which is $1000 more than it is currently listed for on Craigslist after donald jacked it up from the 'special price', so even though I have a feeling that was their first "best offer".. I had had more than enough screwing around, I thanked them for their time and left before I got absolutely fed up and lost it with the screwing around.
So Patrick- if it languishes for a while and you are able to sell it for the original $19988, Winson has my email, name, drivers license.. and everything else..
I really liked it- call me maybe:)
Product Delivery Specialist
Pleasure to work with - Mudturkey44
Rob went over and above our expectations to help us get into a vehicle. Super easy to talk to, very accommodating and knowledgeable. Will definitely send people his way.
Great 1st Car Purchase Experience - Jay3
I bought a used 2018 Subaru Outback a few days ago. This was my first time purchasing a car so my partner and I were a bit picky. But from start to finish, I had a great experience. Mike Lee, one of the sales managers came out to greet me shortly after we stepped onto the lot. He let my wife and I test drive the car and was very patient when we wanted to see other models and trims. Mike even went the extra mile to pick me up from my home the next day so I could drive home in my new car. Overall, my first car purchasing experience was a positive one and I would recommend visiting Richmond Subaru. Almost forgot, they also have complimentary Starbucks Coffee in the waiting area :)
Sales and Leasing Consultant
Subaru Product Specialist
Buying a truck - titanic 1985
Couldn't have had any better service Adam Johnstone was a 10 out of 10.What he done was very professional friendly and I was not pressured at all.Thank You.
Most responsive service ever. - Sam
Frank (manager) and Callum (sales) were great. They were very accommodating to my concerns.
Frank was clear and concise with pricing and gave me a great price. Callum went to great lengths to make sure that the delivery of my car was complete and detailed. Followed up a few days later and continued the great service. Thank you to both and the team that worked so tirelessly to support each of them.
Kia Product Specialist
Very professional and courteous - Roy
From the first on line request is the 2008 Red Nissan Versa Hatchback still available and the immediate response by Dustin Copeland that it was. Followed by a phone call at 10PM Wednesday night were I put a $500.00 deposit to hold the vehicle until Saturday. My wife Vera & I travelled from Vernon,BC to Richmond,BC on Saturday arriving at 1:45 PM met by Dustin viewed the car,Dustin arrange for us to do a test drive. We decide to proceed with the purchase after Dustin show us the history and inspection documents. He introduced us to the Finance Department and Insurance Department everything was completed quickly. Vera rang the big Sales Gong and we were on the road by 5PM to return to Vernon driving the Versa.
Couldn’t be Happier - Angelic444
Brad at O’Connor was amazing! I told him what features I was most interested in and within minutes he had shown me the perfect vehicle. I drove away ecstatic with my purchase and with the whole experience. The entire team at O’Connor was amazing and I will definitely be returning there for my next vehicle purchase.
Great Customer Satisfaction from Dane Manager - John&Farah
Dane has been so helpful from the moment we stepped in the store. Along with Teller who assisted us with our son. My wife and I have been searching for an affordable car and don't know what type and brand to choose from. The promotion lend us to their place. Teller has spend the time providing us suggestions on type of cars to pick. Honest and Patience. Their staff has the welcoming smile and kindest deeds. (This includes the financing and insurance individuals. They help us lend a car since we have a son who is commuting without a car.
Great experience and would recommended!
Verified Purchase: Niro Ex Premium (New)
Transmission Issue - Hemi57
Transmission was broken
Dealership made me an appointment right away
Excellent customer service
Only complaint is it took a few days to get parts
Otherwise perfect and they answered all my questions
Regular maintenance and advice - Leonardo
Matthew and Moises were very professional when I recently brought my Journey for a regular maintenanice and for make the arrangements to fix/change my GPS under warranty.
Excellent - Riaz. Mahmud8
Visited open road Toyota today, March 14, 2019
Mr. RAMIN AVESTA, Service Advisor provided the excellent. He was very friendy and co-operative.
Thanks to Ramin for great help. He is a lovely guy.
Toyota Sales & Leasing
Toyota Sales & Leasing
Great service - Satthecat
We just purchased a Honda Civic and we got great service from Blaine and the rest of the team at BC Dealers. They were very professional and great to us!
This dealer feels for their customers, even if it costs them - Prairieson
I purchased a beautiful 2007 Mercedes a few months ago. All was well until the radio ceased to function one day. Taking the car to Mercedes the problem was diagnosed as a faulty amplifier. I had purchased the best Insurance plan, but my claim was declined. Amplifiers are not covered. The estimate was over $3500. I called Carsten Krogh almost sick with the unexpected expense. Carsten calmly assured me he would look into it. I thought 'sure, he can look all he want, that won't fix my radio'. To my utter astonishment, he called back to tell me that Bluenose Motors would take care of the problem. Frankly, I was dumbfounded. How can you beat that for service. Five stars for sure.
I traveled 300+ kms there and it was worth it - Shiz-Van
I live in Langley and I went all the way (a flight from YVR to YBL) to get my car from this branch. Was it worth the 500 kilometers trip (in total)? My answer is "Absolutely, I will do it again". But why? Here is my story:
I needed a car really fast, I had to get it and I had only 12 days to find the right one. I went to almost 10 dealerships (just to give you some perspective, average customer goes to 1.5 dealerships and then buys). My preference was either a Toyota Camry or a Honda Accord. One of my experiences with them was that they ask you to come in and see what they can do for you. It is their technique, to lure you to their dealership, run your credit, get a couple of signatures and down-payment, and leave you with a done deal that you are not sure what it actually was. So my advice in general for all is that don't get soft, don't give up, a good deal is a good deal for both parties, if it is not a good deal based on your research, don't give in, keep looking. I eventually (after 6 days) found Toyota branch in Campbell River on the listings. They are all super nice people. I had the pleasure of meeting Nicole (she picked me up at the airport and drove me to their branch. We talked almost 15 minutes on the way and she showed me the fair that goes around in island on our way and told me about a young man who raised money by surfing every day January), Karen (she has quite a number of responsibilities, in one sentence she is there to make sure you are happy. She helped me with coffee and tea as soon as I arrived, assisted me with the test drive, showed me all of the features of the vehicle, ...., and even installed the plate on the car for me! Oh, also she helped me with pairing my cellphone as well), Kim (I did not ask about her title but I assume she is the manager since she oversaw the whole process. She is amazing, kind, and 100% transparent. A true professional. She took care of financial side of the deal overall from calculating the costs and setting up the monthly payment all the way through removing the lien which she promised to be done next business day), and also I talked with Erik ( yes, Erik, not Eric, and believe me he is as unique as his name is. I am sure it has happened to you when you talk to someone and you realize this person is great to work with. Erik is that type of person. He is one of the sales representatives here and I have to say he was very different from most of the reps I talked with, and I talked with at least 15 reps, so I think my test sample is quite reliable). To sum it all, buying a car should be hassle free and memorable, not a harsh experience. My experience with this team is 110% positive and this is not because of the gift they gave me on top of the deal. It is because they actually care and spend time for you :-)
I enjoyed my trip. I was astounded by the top-notch customer service, and I recommend this team to work with.
Thank you everyone, I appreciate your help. I hope (and I am sure) your business grows even more.
P.S. I will be copying this review on Google and Yelp as well since I think I wrote every nice thing possible :-D
Excellent sales team - Carfamily2017
Professional and friendly sales approach; no pressure to purchase immediately. Test drive was pleasant. Lots of options to consider, especially with low finance rates from Hyundai Canada.
Credit approval - Lore
I had the best experience here. Kate is the BEST to work with. We were able to find me a wonderful, amazing vehicle that I am soooooo loving! Thanks again Kate! 🙂
Excellent Dealership - Daniel Benzimra
The Pre-Owned Centre was phenomenal in helping me with my car, a 2014 Ford Focus HB. In particular, Travis Trait and Chris Vigue were rock stars - they were knowledgeable, courteous, and patient and made they entire experience a pleasure. Thank you guys!
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