Amazing experience! - daniellaram123

Felt so comfortable and welcomed at Mazda! Brandon was extremely helpful, made me feel at ease with everything, answered all my questions and more! He really wanted what was best for me which was great. Amazing first experience at Mazda with all the staff that helped me, definitely will be going back to Brandon in the future, and would recommend him to all my friends and family.

Excellent Customer Experience - Way2go

We have 'emigrated' from the mainland ( Greater Vancouver) to Vancouver Island in 2015 so transferred service to Harris Kia in Nanaimo. We have been so impressed by Kolbi and Doug the driver! Kolbi is prompt, knowledgeable, efficient and fast in getting us checked in for our service appointments. The duration of appointments has always been as she has estimated. Doug the driver is personable, has a great sense of humour and is always upbeat. The last few times we have been shuttled to our destination in the Kia Soul electric - Doug is knowledgeable about the vehicle. We are seriously considering another e-Kia when its time to replace our existing Soul. Overall an excellent customer experience!

Professional, helpful and friendly - Hollylee

I had the craziest experience when trying to return my leased car in for a financed one! I got stuck in a snow storm, my tire blew up the day before on the highway out of Victoria and Ben was nothing short of amazing through the whole ordeal! He made it a priority that I was safe above all else. When I finally made it to the dealership he was genuine, knowledgeable and a true professional. He made what I thought was going to be a stressful purchase in my life, into a positive , full of laughter and exciting time! I love my new Mazda 3 And was so happy that I came home to deal with a local dealership!! Thank you Ben!!!

Excellent customer service and sales experience! - happy customer-Rita

I purchased a pre-owned Ford Escape from Bannister Honda. The dealership has an awesome team environment with excellent customer service, high quality inventory and reasonable prices. I appreciate how I was treated by every employee I encountered, with friendliness, kindness and respect. Jason is fantastic. He listened to my wish list of preferences and requirements and found me the best vehicle! Thank you Jason! I will maintain my vehicle with services from Bannister Honda. I highly recommend the Bannister Honda team for exceptional customer service and a truly positive sales experience!

No pressure and actually listened to what I wanted - Jess

I had a great experience here. Richard listened to exactly what I was looking for in a used vehicle and didn't show me anything outside of that. Also, I had my husband with me while looking for this vehicle and they were really good at addressing me rather than my husband which doesn't always happen. They also helped make this deal work for me the best they could. Great customer service, very happy!

Great customer service - Bart Sawyer

Matt Cadzow was amazing to deal with. He knew exactly what I wanted and didn't try to oversell anything. I would recommend him to any of my friends.

Going above and beyond to satisfy - Search over !!!

Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for. All the staff involved in our search were friendly, courteous and very helpful

Every one was amazing very helpful and respectabul - Atsma420

I really enjoyed everyone there ecspecally Ryan thank you so much they did an amazing job and I got exactly what I wanted I would tell everyone to go there

Love my New F150 Limited - Nick C

I recently leased a F150 Limited, by far the nicest Ford Truck ever! Cam Clark Ford Lincoln treated me like a friend and made my experience a Great one! Thank you Dick, Farzin and Dan. Kindest regards, Nick

Almost Like Family - RLagdameo

Came in there after just crashing the first car I bought from them almost a year ago. They were extremely helpful in helping me navigate the process of getting a new car (like REALLY brand new I walked out with a KIA 2019 Forte EX). They helped with everything from getting financing for the new car, dealing with what was left of the loan of the old car shout especially to Liam and Chris who had to deal with me for a good 4 hours to help me through everything. My Mom and I have been going to them for years (shes bought 3 cars from them in total) and I don't think we could ever change.

Great Service - nrwjeffrey

Charlie always goes above and beyond to provide us with the best service, and to give us assurance that we are up to date on all of our maintenance needs. He always takes the time to answer all of our questions, and make sure we are satisfied.

Great! - andrewb

Great service from Rob and crew at Maple Ridge VW. Popped in on a whim and was well taken care of. Looking forward to a long relationship with this team.

very positive shopping experience! - hreimer

My experience purchasing my car was a very positive one.. Mike picked me up at the metro. Throughout my experience he was very courteous, friendly, and professional. Even though I didn't purchase the one I was originally interested in I didn't feel pressured to buy..He was willing to work with me to find something that suited my needs. I would highly recommend Richmond Subaru and Mike to anyone else looking to buy a new or used vehicle. Thanks for a positive shopping experience.

Great customer service. Highly recommended - Kimchiboi84!

Excellent service from Adrian & Frank (Manager) They were very professional and honest. The car was ready for us the next day even though they had to bring it in. Great experience!

Great service start to finish - chevy

Right from the start the service was good. Timely support from management and other team members made the process seamless. Kael asked the right questions, and listened to the answers. Well Done!

Great dealership - Bikram cheema

Gp is a great guy. He helped us in all ways to get the right car at the right price. Look for him if you ever visit the dealership.

Wonderful Experience! Couldn't Be Happier! - Beep Beep Jeep Jeep

I was approached by O'Connor wanting to take my old vehicle off of my hands. At first I was skeptical but after speaking with Brad over the phone I started to feel better. Met with him the next day and he made me feel very comfortable with going ahead and getting a new vehicle. We test drove two different vehicles that Brad picked out for us and fell in love with the first one (I only had to change the color :P) Brad made everything easier and broke down all the little details for us. He is very knowledgeable and friendly and listened to what we had to say. The vehicle he put me in is by far the most amazing one I have ever owned. The safety features put my mind at ease and i actually feel safe driving in the snow with my son in the vehicle. Everyone at O'Connor was amazing and I can't thank you guys enough for helping me with this purchase. Carson and Brad are top notch! Richard in Finance was also amazing. THANK YOU THANK YOU THANK YOU!

Great customer experience - NeilW

Just bought a car from Kia West and had a great service experience from Lucas in sales . Lucas did a great job of following through on all of the issues that he had promised during the sales experience . The staff is very friendly starting from Trisha in reception to Parker the sales Manager . The car was delivered on time and they went further than promised on touching up a few of the cosmetic issues that the car had.

Transmission Issue - Hemi57

Transmission was broken Dealership made me an appointment right away Excellent customer service Only complaint is it took a few days to get parts Otherwise perfect and they answered all my questions

Regular maintenance and advice - Leonardo

Matthew and Moises were very professional when I recently brought my Journey for a regular maintenanice and for make the arrangements to fix/change my GPS under warranty.

This dealer feels for their customers, even if it costs them - Prairieson

I purchased a beautiful 2007 Mercedes a few months ago. All was well until the radio ceased to function one day. Taking the car to Mercedes the problem was diagnosed as a faulty amplifier. I had purchased the best Insurance plan, but my claim was declined. Amplifiers are not covered. The estimate was over $3500. I called Carsten Krogh almost sick with the unexpected expense. Carsten calmly assured me he would look into it. I thought 'sure, he can look all he want, that won't fix my radio'. To my utter astonishment, he called back to tell me that Bluenose Motors would take care of the problem. Frankly, I was dumbfounded. How can you beat that for service. Five stars for sure.

Excellent sales team - Carfamily2017

Professional and friendly sales approach; no pressure to purchase immediately. Test drive was pleasant. Lots of options to consider, especially with low finance rates from Hyundai Canada.

Excellent Dealership - Daniel Benzimra

The Pre-Owned Centre was phenomenal in helping me with my car, a 2014 Ford Focus HB. In particular, Travis Trait and Chris Vigue were rock stars - they were knowledgeable, courteous, and patient and made they entire experience a pleasure. Thank you guys!

AMANDA (ANANDA) LMAO IS ABSOLUTELY AMAZING - sheppard

AMANDA THIS ONE IS FOR YOU LADY !!!! I didnt't realize that I only hit 4 stars !!!!! I tried to edit but incase that didn't work I am writing another with the proper 5 STARS !!! you are one amazing lady! You were the first one to treat us with such a level of respect! You helped us in every way possible and never let us down.

Really like my new truck - @123Fakest

I really enjoy my new/ used truck. The service was amazing as well as all the staff. I would refer anyone I know looking for a vehicle to Honda wood Wheaton.

Very Easy to talk to Nicole - Franklin

Salesperson Nicole was very easy to talk to, not pushy. Felt like she was very honest and trustworthy. Can't remember the Finance guy's name, but he was pretty funny and a good guy too.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

Amazing! - Plante1997

Tevye our salesman made our vehicle purchaseso easy for us to buy our truck after another dealership screwed us around! We left happy, lifetime customers! He took the time to get to know us and know about our home town. My fiancé is very happy with his truck. They worked with his budget to find the best option that fit in his budget. Ryan the finance guy was great too!!

Great experience - Qweasdzxc

I brought my car to Northland Nissan and met Shawn Tyacke Jr. After hearing my talk about the issue of my car, Shawn helped me to fix the issue as soon as possible. He is aslo very friendly and knowledgeable.