I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things.
First: My phone
I can't plug in my phone via the usb cable, as my phone isn't compatible with my car. They could have done a simple search and just let me know that.
That alone isn't a big deal, except that when I plug in my phone via USB just to charge it (which it might charge 50% during a 6 or 7 hour drive), it dings every 20-30 minutes, telling me that it's not compatible.
Second: My tires
I said that I wanted tires thrown in with my car. My salesman said sure, not a problem.
However, I am not a car person, I don't deal with mechanics or anything. I've never bought a new car before.
So when I said tires, what I meant was, full tires. IE, on rims.
He did not in any way clarify what I meant.
So after I realized this, I emailed somebody, just the email icon off of their facebook page, so I don't actually know who I was talking too. He got defensive and told me that it was just a misunderstanding, and to talk to my salesman.
So, when I went in to get my car alarm installed, I asked him. He too told me that it was a misunderstanding. No suggestions or anything offered to rectify his misunderstanding. That was the end of that.
So now, their little 'misunderstanding' is costing me money twice a year to have my tires switched over (otherwise, I could have just gotten my brother to switch them at home).
Third: My car starter.
I really should have just did my own shopping and chose my own starter. This one, I have to be almost beside the car to get it to start.
It will sometimes not do anything, start, or, set off some kind of alarm (which I don't even know that my car has). So this starter really is kind of useless.
Fourth: My car payments.
My car payments are set to come out on fridays. So during the weekend, I just assumed that the payments were taken out. Sometimes, however, they weren't. So then I would use my debit card over the weekend, then on monday when the payments did come out, I was overdrawn. This happened 4 times, so I have spent on NSF charges the equivalent of one whole car payment. I have phoned them and emailed them (including screen shots of when the payments came out later then when I agreed, ie monday vs friday). They do not seem concerned about fixing that, or reimbursing my nsf charges that they caused.
When I started this review, I clicked 3 stars and that I would recommend, but now, after seeing everything written down, I cannot do that. The actual buying experience was fine, but just everything put together, makes this negative review