"Excellent Customer service by Rob Vanoverschot"
Rob was excellent to deal with this past weekend when I came in to purchase my Edge, he explained everything to me and made the car buying experience a great experience. Rob was very honest and walked me through the process and listened to what I wanted and what I was looking for. I would highly recommend Key West Ford and to work with Rob.
"Overall great experience"
Purchased an Escape today from Derrick and was thoroughly impressed with his knowledge and honesty. This made the decision much easier and more enjoyable. My only complaint is that upper management does not provide the advertised $500 gas gift card with EVERY purchase as advertised on their website (photo attached). There is no mention of stipulations so this was disappointing to see the almost “false advertising”. Overall I would still recommend.
Employees Worked With
Other Employees :
"Quick and professional"
Jag was concise. I knew what vehicle i wanted to see. I phoned ahead and he has it ready and waiting for me. Ivan was honest and quick on his determination of my trade-in. Gurj had the numbers out before the computer had finished calculating them . The whole crew was quick, knowledgeable and professional. I knew what i wanted and they had no problem getting it for me. There was no hesitation in anything that they did to make it a fluid and successful process.