Key West Ford Sales Ltd

When I totaled my 2017 Ford focus titanium which I bought new at this dealership I came back and was excited to learn that I had replacement insurance at the dealership and Michael Nokes said I could get any new at this dealership I came back and was excited to learn that I had replacement insurance at the dealership and Michael Nokes said I could get any car I wanted I wanted a Ford fusion titanium I looked at a 2018 that was white and it was a very nice car and basically I told him that the payment was too high and in the long run I wasn’t going to be able to afford it but he thought that it was a great deal and that I should get it while I had the chance, at any rate it has been repossessed and I’ve lost all the equity that I had in the three cars total I bought from Key West Ford and I just wanted to say thank you to Michael Nokes for screwing up my life and my credit so badly… at one point I also called Mike back to exchange the car under your 60 day exchange program but he informed me I couldn’t because I did exchange the first fusion titanium I got but I exchanged that car because the back brakes were making a thumping noise so that wasn’t just an exchange because I didn’t like the car it was because the car was faulty. More

I had a really great experience purchasing my 2020 Ford Explorer XLT. Erick Menon was wonderful to deal with: professional, helpful, answered every question I asked and not pushy at all. Everything went sm Explorer XLT. Erick Menon was wonderful to deal with: professional, helpful, answered every question I asked and not pushy at all. Everything went smoothly including getting the insurance etc. Having the car delivered to my home was a huge bonus and saved me so much time. I was dreading looking for a new vehicle and Erick made it a truly great experience. More

i bought my new mustang gt cali special there ,got a screamin good deal ! love the service and my salesperson ALAN ! love my car and a great place to get your car! screamin good deal ! love the service and my salesperson ALAN ! love my car and a great place to get your car! More

If you're looking a salesperson who'll take the time to listen and help you with your vehicle's needs, Allen is the person to see. Thanks Allen for everything you do. We appreciate you. listen and help you with your vehicle's needs, Allen is the person to see. Thanks Allen for everything you do. We appreciate you. More

Thank you Allen! We had a really nice experience and even though we only came to have a look see, we ended up making a purchase. One which we are extremely happy with We had a really nice experience and even though we only came to have a look see, we ended up making a purchase. One which we are extremely happy with. Your patience and guidance and gentle persuasion was much appreciated. It made a difference for us. Keep on keeping on Allen. More

Kirk is an excellent sales consultant and has extensive knowledge on all the new and pre owned vehicles . We found him very thorough and helpful and highly recommend him. knowledge on all the new and pre owned vehicles . We found him very thorough and helpful and highly recommend him. More

Salesman Allen was one of the best salesman at key west new westto deal with when buying your vehicle. He made our vehicle purchase so easy and smooth. new westto deal with when buying your vehicle. He made our vehicle purchase so easy and smooth. More

my salesperson lino found the bronco that i was looking for and held it for me until i could drop by thanks i love it! sales manager kal bhatti was very helpful and i had impeccable service for and held it for me until i could drop by thanks i love it! sales manager kal bhatti was very helpful and i had impeccable service More

Bought the vehicle 3 years ago with message from Sales rep that it came with free gps update. That was a lie. You pay $300 something for the 5 year map update. I then checked with the sale manger to see i rep that it came with free gps update. That was a lie. You pay $300 something for the 5 year map update. I then checked with the sale manger to see if he could do something on this. Not only did I get a big No, the sale manager even said why he would care about a customer that was 3 years ago. I was astonished! And he said said he WOULDN"T do anything if I was not happy anyway, otherwise he could get me one time internal price for the map update. but you will still need to pay something and HAVE to be happy with it! The fact is i was eligible for a free map upgrade a month ago ( within 3 year warranty). But of course I didn't know that, coz nobody told me and i thought it was free anyway. Very dissapointed with this Keywest store! More

Cherise is amazing...so friendly and easy to talk to!! No pressure and very quick to provide answers to any questions I had!!! It was a very easy transition out of my old car into my new ride!!! In fact sh pressure and very quick to provide answers to any questions I had!!! It was a very easy transition out of my old car into my new ride!!! In fact she had the ideal car ready and waiting for me when I arrived!!! Most definitely referring all my friends and family to her!! More