Key West Ford Sales Ltd

The WORST dealership ever. People have no manners to talk. The Sales Director Ivan Matulik is the most rude person, has no knowledge on how to speak to customers, I petty on th People have no manners to talk. The Sales Director Ivan Matulik is the most rude person, has no knowledge on how to speak to customers, I petty on the people who work with him and his friends and family (if he has any) who has to go through this every day. May god give him some wisdom. Worst experience ever. More

I dealt with Jordana and she is amazing to deal with. She got a me a car that affordable and good on gas. I felt supported as she helped get me financing with my not so great credit. She stirred me aw She got a me a car that affordable and good on gas. I felt supported as she helped get me financing with my not so great credit. She stirred me away from bad deals and even went out in the rain to take pictures of options! More

I purchased a Ford Fusion Energi 2019 three weeks ago. I consider that Key West Ford was the best option for me. I thank Tom, who advised me about the best options, the service and purchase process were e I consider that Key West Ford was the best option for me. I thank Tom, who advised me about the best options, the service and purchase process were excellent. I recommend 100% Key West Ford!! More

Warning ! Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also charged me for labor and material that is not needed for the car— confirmed by another service! and piece of cake my car looked really dirty when i picked it up just a big sign that they don't care about someone else's car More

So bad service and manager don't know how to talk with customers. I came here for fix my same problem and they said go somewhere else . So rude customers. I came here for fix my same problem and they said go somewhere else . So rude More

WORST CAR DEALER EVER! SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach- SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach-e from them, silver! Don’t not go here! Money better spent elsewhere! More

I live in Ontario and wanted to purchase a Ford transit. There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any time I needed something I was able to text him and he responded as soon as he was able. It was a pleasure dealing with Jag and Key West Ford! Thank you all! More

Jag met me as soon as I got out of the taxi they paid for and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later. and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later. More

Got my truck few days ago, Jag was a great help in showing us the truck and will continue trusting him for the future showing us the truck and will continue trusting him for the future More

These guys don’t communicate with each other. We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days ago”. We had taken a ferry into the city specifically to purchase this truck. How hard is it for the sales guys to put a sold sign on a vehicle? You would think they would have a bulletin board with inventory sales listed. Unacceptable! More