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Key West Ford Sales Ltd
New Westminster, BC
1,002 Reviews
Serving the NEW WESTMINSTER area, Key West Ford, located at 301 Stewardson Way in NEW WESTMINSTER, BC, is your premier retailer of new and used Ford vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,002 reviews
July 22, 2011
PLEASE DONT GO THROUGH WHAT WE DID at KEY WEST FORD !! PLEASE DONT GO THROUGH WHAT WE DID at KEY WEST FORD !! It was on a monday we saw a ad in the paoper for 2011 escapes for 19999 so we calledd ahead an PLEASE DONT GO THROUGH WHAT WE DID at KEY WEST FORD !! It was on a monday we saw a ad in the paoper for 2011 escapes for 19999 so we calledd ahead and talked to Wes the sales manager (he seemed nice) , then when we got there we met wanye there senior guy and they said they would take care of us , that was the funniest joke ! We gave them our info cause we had found a vehicle we liked we were sold lol n so we went to the biz office and met Allan who was snyde and condesending we had up to 6500 down paymewnt and left a deposit, the next day we didn't hear from them so we called they told us they would know anytime and call us back , after calling a couple more times it was friday now , we finnally talked to michelle who toldd us we were approved with a 9000 dollar down payment and 550 dollar payment a month !" Its a 23000 dollar car" We told her that that wasn't good for us , so she said get a co signer , we did on saturday we faxed all the info to them ... Still no call monday comes around again so we call them wondering why its taking sooo long they said looks good we call you right back, tuesday still no call from key west but the bank did call the cosigner and said we were approved ! So I called keywest asking why they haven't called us to get our truck they said th would call us back again oh they didn't caLl either, so now a week thursday I hear from a friend who had the same problem with them she said she called coastal and told them about what they were doing anbd they matched th price and she got it from them that day , so I called coastal they told me that they would get me a truck and beat keywest price , then the next day we sent our info to them they told us in two hours we were approved and that they saw in the computer keywest got us a 17.9 percent interest ratebut coastal got us approved by ford credit for less than half the interest rate and we put 5000 down and our payments are 400 a nmonth now were driving ouir new truck from coastal and keywest still hasn't called us its bbeen 11days now the worst service I ever had please don't put yourself through it key west is bad news ansd shady! More
by pissedoff_778
Employees Worked With
Wes , Wayne,Allan, michelle and winda
Helpful March 29, 2011
We had a very bad experience at Key West Ford. After finding a vehicle that we liked, we spoke with the salesmen and made a deal. I put a deposit on the vehicle. We were told that this vehicle was a loc finding a vehicle that we liked, we spoke with the salesmen and made a deal. I put a deposit on the vehicle. We were told that this vehicle was a local vehicle and didn't have a claim over $2000. When we came back the next day to sign the papers, we were told that the vehicle was out-of-province, and there were 2 claims - one over $2000. We walked away from the deal. A waste of time! More
by chrismichel
Employees Worked With
Kyle, Shane
