Major safety issues. Do not get service here. I had been coming to this dealership for 10 year since it was formerly known as Richport Ford. After it was bought out and came under new management, especially the service department, I had 3 concerning experiences in a row. 1: I had my ignition repaired and they forgot a bolt in the steering column, leaving the whole wheel loose. 2: I was forced to get optional maintenance by the service manager, on services I had always been able to decline in the past, my vehicle was essentially held hostage with the threat of not fixing it at all unless I got the extra up-sell. 3: during a tune up/break job, I got my truck back and on the drive home this terrible vibration started. I got home and checked the wheels, NOT ONE SINGLE lug nut had been tightened. 10 lug nuts and every single one was loose. The management essentially blew this off and never extended an apology or acted as though they cared in the least. Safe to say this place no longer provides great service like it used to. Take your car anywhere else.