I purchase my Jeep last year from Eric with bumper to bumper warrantee, which was an extra 2000$. Penticton has always honoured this, and since we were in Kelowna we thought to have it fixed here, and considering we bought our vehicle here, felt we should support you.. Gary is rude, and a liar. Pint blank. We booked this appointment 2 weeks ago and told them that we had to have the car completed by 2:30. By 3:00 no phone call, and when we called in the car wasn't going to be ready until 5:00. Long story short, I will NEVER EVER use this dealership again... Gary tried to tell me our warrantee was not valid, and then was extremely rude when I told him to look at it again. Penticton has never ever questioned me and has always been over the top in customer service.