Paid my deposit of $5,000 to get a gladiator that was already allotted to dealership in May. Gladiator was to arrive in early July. Timing was perfect. Aligned with vacation as I’m purchase from out of town. Sales gave Eta that gladiator would arrive just before I did. I had to follow up when I arrived in Kelowna, had to follow up with dealership no gladiator; but it was on train for annis island, salesman had text pictures of the transport log to indicate the gladiator location. I followed up last day of vacation and it was annis island. I was worried and had discuss with salesman that; I would be able to get back to for 2 weeks, I didn’t want other in or touching my gladiator. I arrive in Kelowna In early August no contact or follow up, finally on August 8th I get a text saying my gladiator arrived, before I could reply I got a second text that it wasn’t my gladiator. I went to get my deposit back,. I got to deal with Clayton, which was a huge disappointment, he claimed he had no knowledge this was a problem. Clayton said he would have a solution in 24hrs. Which included a large discount. I didn’t leave with my deposit. Next morning I get a voice mail that a gladiator would be there by 4:30 pm on a Friday afternoon. As I followed up, Clayton didn’t call, no indication what the discount would look like, or that the gladiator I paid for and had a vin was not going to be the gladiator that arrived at 4:30pm. He made a switch and no confirmation that the same option were on the vechicle. I demanded my deposit back. The whole time I’m demanding my money back he was going about I didn’t honour is 24 hour solution; but the bait and switch solution is not a solution to me. After I get my deposit back the salesman texts me that he can have the gladiator delivered to my house in Calgary. I kindly refused. I then get a text on Monday August 12th from the salesman of a gladiator that just arrived. Total classless. I would love to speak to an FCA rep about this kind of sales tactics. I’m glad okanagan dodge true colours came out before I purchase the vehicle and had to deal with service.