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Excellent services welcoming....... . . . . Everything is... - Gill
Excellent services welcoming....... . . . . Everything is prefect I like dealing with customers I picked my car on time he gave me accurate information about car and everything.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Superb customer service!!! - gail
The customer service we received at Auto Value was exceptional! Erin was very knowledgeable and helpful in getting us in to our new vehicle! Also great advice from Marko Vidovic to help us make our decision. Highly recommend this dealership!!! We are repeat Hyuandi buyers and would definitely threepeat!
Amazing Service - Santa Fe
I purchased my Santa Fe in October, and I absolutely love everything about it. My salesperson, KJ El Kadri, was amazing to deal with from start to finish. From the moment he met me at the door, he went above and beyond to make sure the entire process went smoothly for me. He answered my endless questions and made me feel comfortable with all my decisions. When I picked up my vehicle, it was raining, so he offered me a complimentary car wash and even gave me special cleaner for the exterior. I couldn’t have asked for a better experience, so thank you very much KJ and Finch Hyundai.
I have visited the service center today (14 Feb 2020) for... - Sreekanth Nair
I have visited the service center today (14 Feb 2020) for an issue which i was facing since i purchased my car (Jan 2019). The issue is related to the driver side window, which makes a growling sound when it goes up and down only in winter. I have visited service center several time and each time they did their max to fix it by applying new solutions. And they suggested me that may be its because of the cold. I was also thinking the same reason. I just ignored the sound for the 2019 winter but when this year winter (2020) started i faced the same issue. After several visits they replaced the window motor which i was pointing out from the starting of this issue. But even after this work the motor sound was fixed but i was experiencing a scratching sound of glass when it goes up and down. Today i visited again and they found out that the screw got loosened or not tightened enough. I agreed to fix it and they have done a good job. When i was about to leave the center i have noticed that one of my AC vent leg is misplaced which can be put back inside the slot. I tried myself to fix it but it was difficult and i don't need to screw it up. I have informed my service advisor Mr. Kaleem and he asked a technician to take a look at it. I was surprised that without touching it the technician said its broken and need to replace the full vent. And i was keep saying that it can be put back to the slot but i don't want to break it by doing myself. However, he already made a conclusion that it need to get replaced. After some discussions i was not planned to replace it and I left the center without fixing it and parked my car on the street. This time i tried to fix it by myself and i was prepared for the damage whatever going to happen. Fortunately, the vent got fixed by myself.
So, i believe that the several visits which I made for one issue which i had with the driver side window could have been fixed if the technicians have shown minimum involvement in their work. I suggest that Kingcross Hyundai services should take some time to train your technicians on work ethics.
I am only satisfied with the experience with my service advisor Mr. Kaleem.
Trusted people who care! - B.Lonergan
On Friday, January 17, 2020, my family and I were on our way to Toronto from Ottawa for a family gathering. Our Hyundai Santa Fe, which we love, suddenly lost power at the Brockville ramp on the 401. Long story short, CAA towing took us to Brockville Hyundai close to closing time. The general manager, Jason Cook was an angel as ushered us in from the cold, offered us a loaner car to get on our way quickly and said that they would diagnose the problem as soon as possible, but for us to just keep the car and not worry. The issue was addressed by them and covered by Hyundai thanks to Jason and his team! We could tell they were actually putting themselves in our proverbial shoes! Go to Brockville Hyundai and they will take care of you!
Positive experience - 3Rivers
I would recommend Degagne Motors to anyone looking for a vehicle. The staff was extremely helpful and answered any questions I had. I love my new vehicle. Thank you.
Mark is a superstar!!! - CBurns
My husband contracted Mark MacVicar or Hawkesbury Hyundai in Ottawa and we couldn't be happier. The service Mark provided was quite literally the best service we could have asked for. From beginning to end he was efficient, polite, knowledgeable and flexible to work with. He went above and beyond his duty and found the exact vehicle we wanted despite being very limited availability. He also made arrangements to deliver our vehicle to us. We were very shocked by this gesture and extremely grateful. Despite living a further distance from Hawkesbury Hyundai, I would go the distance to work with Mark again. He really made the difference in our deal and left us with a very favourable view of Hyundai. Mark's positive attitude is a very valuable addition to any team and we hope he gets to read what we think of him.
Working in business for many years now, it was a refreshing experience to deal with someone who takes great pride in their job and really cares about the people he is dealing with. Thank you Mark. We will be back.
Kind regards, The Burns Family
Small town service...is the best! - Paulmajury
This dealership goes out of there way to make sure everything is 100% with everything they do...thank you!
Wish you could sell us our next Genius this summer....
First visit to Huntsville Hyundai and the experience was... - Darryl
First visit to Huntsville Hyundai and the experience was excellent. The service department for me in the very next day for a transmission replacement and delivered as promised and ahead of schedule. Extremely satisfied with the service department
take the stress out of buying a new vehicle - foxdeb
My experience at buying a new vehicle at Hyundai Pembroke was stress free with William. He asked the right questions about what I wanted and put me in the Tuson that I love, it is exactly what I was looking for. William and Jessica both know their jobs really well and explained my options. Loved dealing with them both, an experience that left me very happy.
Last minute repair - helen04443
Congratulations to Albert Morton & service staff on duty today at Kingston Hyundai ! I needed a last minute repair & it was cheerfully done ! The service here is excellent !
🎄 Merry Christmas ! 🎄
Helen Jennings ☺
Great Customer Experience - williamolesky
We purchased our first Hyundai 7 years ago from this dealership. The vehicle exceeded our expectations. Service was so good, we returned immediately when our Sonata had to be replaced when it was written off after a rear end collision. We have a lot of salt around here, but the shop told us we had no rust - and that was reflected in the settlement we got from insurance. Marostica had a car ready for a test drive in the bitter cold of winter on short notice. The new Sonata is fabulous and is well on its way to exceeding expectations again. Folks in service treat the car like it is their own. We have 100% confidence in this car, and this dealership. We recommend it.
The staff at Owen Sound Hyundai made the purchase of our... - Tuck Family
The staff at Owen Sound Hyundai made the purchase of our new Tucson a very enjoyable experience. We definitely would recommend this dealer to anyone interested in purchasing a vehicle. Great customer service from nice, friendly and knowledgeable staff.
We are very pleased with our purchase !
Bill and Barb Tuck
My New Kona! - My Kind of Kona
Great Staff Great Car! I'm not fond of high-pressure sales, none of that going on at this dealership. The staff was knowledgeable and down to earth. They took their time to explain the information and the car upon purchase.
The least stress I've ever felt in purchasing a vehicle. Love my new Kona!!
Wonderful - lizhenkel
All representatives at this dealership provide courteous, professional service. The experience of buying a new car was simplified with their thourough explanations of all concerns ad questions that I had.
Awesome staff, friendly and professional. Never... - Gracey72ca
Awesome staff, friendly and professional. Never pressured to do recommended services, and all work is explained well. I always know what I'm paying before the service is complete.
Great Experience - linda3301neary
Scott was super to work with and very knowledgeable. Answered all the questions we had and even had some tips for us. As well, Megan, Stacey and Taran were great to work with. A very pleasant car buying experience overall.
Great experience ! Very happy with my new 2020 Santa Fe!!! - Makrina
Frank was really awesome! He was extremely patient and accommodating!!
Gabe , the finance guy was terrific. Got all thatI wanted.
Very pleased with their care and professionalism!
Great team! No pressure! - Jenndjade
Matt was fantastic, no pressure and no complaints when asking to test drive a few times!
Melanie was a gem, she explained and answered all of my finance questions.
Would recommend this team to everyone.
The best... great customer service. - Boston candy
Great customer service and super friendly atmosphere. This is my 3rd Santa Fe and can only encourage people to go to Seaway Hyandai and experience the positive atmosphere everywhere!
Smiths Falls Hyundai dealership is the best one I have... - abcsharon50
Smiths Falls Hyundai dealership is the best one I have ever dealt with! No high pressure, questions answered and respectful to the customer, regardless of which dept one deals with. Very knowledgeable and friendly. They are also very acomodating
Sales Review - Jennifer
Unfortunately I have to make sure everyone knows how this dealership does business. I am well versed in purchasing vehicles. I went to this dealership and purchased a used vehicle. Was extremely surprised when I was told by the sales person (mike) that Hyundai has a 5 year 100000kms warranty that covers everything. I was shocked and said that I have never heard of a warranty that was so long.
He again said yes we have a great warranty and forgot to mention that this was only on certain items.
This vehicle has had a blue tooth issue since it was purchased which we did not call about or address because it could have been dealt with when we got out first oil change. Well guess what the warranty is like any other make of car and its only 3 years 60000kms and lesson learned I should have taken the car in immediately to have this addressed. Buyer beware.
I’ve been driving my new Tucson for five days and I love... - Rosie
I’ve been driving my new Tucson for five days and I love it. David took lots of time to show me its features to make sure I get the most from the vehicle. He knows his stuff and has a nice sense of humour. Love the sun roof, the CarPlay, the sport mode feature. And the great sound.
Great team - K
I had an appt for a Wednesday evening, Even though it was extremely busy for the year end sale..Shami was on time and very helpful. The used car I had come to see was already sold. Shami proceeded to show me a new vehicle. I happily made a purchase. When I picked up my car, again Shami went above and beyond to make sure I was completely happy. He even gave me a run down on all the technical options of the car.
I would not hesitate to recommend Milton Hyundai to family and friends.
The Best Customer Service - Kennishia B
I recently purchased my first car officially, and had the privilege of dealing with Daniel and Sylvia. Daniel helped me above and beyond what any car salesman could have ever done. After picking out the car and meeting Daniel earlier in the day, I came back to purchase and he made everything so smooth from start to finish. He has such a kind spirit and easily one of the most genuine people I've ever met. I was equally lucky to have Sylvia handle all my financing, and she has the best personality! So easy to talk to, hilarious and professional at the same time. Both of them even stayed late to help me finalize my car pick-up! Daniel and Sylvia are a team that I feel SO blessed to have worked with on such an exciting purchase, they are the best and I can't thank them enough!
Very pleasant experience - Retired Rick
The staff are always pleasant and respectful. Any questions I asked, they answered patiently, thoroughly and in a totally respectful manner. I've been buying and driving cars for over 45 years, they are, BY FAR, THE BEST DEALERSHIP I HAVE EVER DEALT WITH!!!
Car service - pradeepvirk
This dealership’s customer service has degraded to the lowest ever. Service desk does not even acknowledge clients and makes them wait for 20+ mins despite having a schedule appointment. Today, I walked out for the 2nd time in a row. As for the car service, once before they forgot to change the oil. I have not had a good experience here for over 2 years now. I will definitely avoid buying or servicing my vehicles here.
We had a very good experience with the dealership when we... - Pamela
We had a very good experience with the dealership when we bought our new car. We would definitely recommend buying a car from them, they were great!
It was recently time to purchase a new car. I looked at... - Gary
It was recently time to purchase a new car. I looked at various makes and models and realized a Hyundai Elantra Sport ticked all the boxes. After test-driving one at a local to me dealership and getting a price it was time to shop around. I contacted Hamilton Hyundai inquiring about a price on said car.
I received an email reply from Chandler, one of the sales consultants that he would try his best to get me a deal I was happy with. He also asked a few questions in a follow-up phone call asking me how far away I lived and if I had included all the accessories I desired. He even had checked to make sure the car was still available in the color I desired. I was happy with the price and after driving one hour from home was greeted with a salesman that wrote up the offer at the price just as he promised and in a short time returned to congratulate me on the purchase of my new car.
I was then introduced to Inara, the financial services manager who walked me through every detail in regards to additional warranty, insurance on the loan and made sure I knew what I needed to bring with me at time of delivery.
Delivery day arrives and all the financials are taken care of quickly by Inara, despite my earlier than agreed upon arrival for delivery. Chandler wasn't due in until later, but Colin whom I had met during the sale negotiation took the time to explain every feature on the car.
The staff has a checklist of things that they make sure they cover during the delivery process which would make a fighter pilot or Formula One chief mechanic proud, as Hamilton Hyundai is customer service focused.
Once my license plates were installed, I sat in a car I was now familiar with, adjusted everything to my liking, let the engine come up to operating temperature, turned the radio to Q 107 to hear Mick Jagger proclaim that he couldn't get no satisfaction. Maybe he should have shopped at Hamilton Hyundai. I sure got some satisfaction.
Bad Website, Standard Dealership, Great Staff - acarver19
5 stars for our sales staff Jeff.
3 stars for Pathway Hyundai Dealership in regards to used vehicles.
0 stars for their website...
PATHWAY HYUNDAI WEBSITE AND DEALERSHIP
This was my first time buying from a dealership and I feel it went relatively smoothly. My two concerns are the lack of organization and the pushiness of whoever handles the initial emails. I had chosen 3 vehicles to look at listed on both the Pathway Hyundai website and AutoTrader.com. After confirming with a sales staff earlier that day that they were all still available (easy to do as I had received numerous calls, texts, and emails following my mention of a tentative Wednesday visit), we drove out, only to be told they did not have any of the 3 on the lot. These cars remained listed until almost a week after our visit. When Jeff tried to find us some similar options, most of the cars that were on his printed copy were also unavailable. We considered leaving at this point.
JEFF THE SALES STAFF
In spite of this restriction, Jeff was finally able to find us some vehicles to look at. He was very patient and respectful of our budget and preferences. At one point during a test drive, a very high mileage car showed some issues and he quickly offered to turn the vehicle around and apologized, assuring us that it was no longer an option and would be sent back for inspection before resale. He was knowledgeable about the cars he showed us, and remained friendly and disarming throughout the negotiations. As a naturally anxious person who had never purchased a car, I really appreciated that he was able to guide the process without overstepping. He was also easy to get a hold of with texting, calls, and email all being an option.
Maybe this dealership is great for new cars, I wouldn't know. If you are buying a used car from here don't expect any information on the website to be accurate. Don't tell them you are stopping in and avoid the hassle of being contacted every hour for cars that aren't even available. The building and staff themselves are very clean and professional. There was a wide enough selection of used cars considering the time of year and budget restrictions. When picked up, the car was cleaned and ready to drive off the lot. I don't suspect there will be any issues with it but this review will be updated if there is.