70 Ontario Hyundai Dealers

Cette évaluation s’adresse à mon vendeur, Michael, et non - mfdelorme

Cette évaluation s’adresse à mon vendeur, Michael, et non au concessionnaire. Michael à de la classe, s’exprime respectueusement, veut rendre service sincèrement, tout en voulant vendre bien sûr! Merci Michael. Puisque ça ne fait que quelques jours que j’ai fait l’acquisition de ma Kona, je ne peux encore évaluer le concessionnaire, mais j’espère recevoir un bon service….sinon, se sont les vendeurs qui deviennent les boucs émissaires d’un mauvais service.

I wish I knew about this site before trusting this team - Jordan Newell

I wish I knew about this site before trusting this team for service. The below is taken from my Google review. They misguided me on my car's issue and when I tried to seek a fair resolution they had 3 separate levels of people failing to do the right thing. I cannot trust this team. I brought in my EV for a diagnostic, and it's approaching end of life so I assume any repair related to the main battery will mean it's time to scrap the car. To my surprise they tell me it's the AC/DC conversion unit that's failing and about $4k to fix. Nothing else presented either pay $4k or I can't charge anymore. Me: "Did the technician test on DC?" T: "Yes, he would've tried everything" Me: "And it still didn't work? Can I talk to the tech?" T: "No, our techs don't talk to customers" Me: "Could you ask him for me if DC charging would work?" A short while later I get a text from T saying the car will not work on AC or DC charging. I speak to the GM and explain the proposal doesn't make sense and are they open to adjusting the diagnostic fee if I find another solution is doable such as a smaller repair or using DC charging? He says we can talk again at that point, but he knows there will not be any other solution. I decline the 4k repair, pay for the diagnostic, and I drive it straight to a DC charger, and voila...it works. I call the GM back, he asks for pics, I send them. I get a call from the Service Manager who proceeds to lecture me on why the diagnostic fee is legitimate because they have it written down I tried DC before dropping it off. You heard that right, they were wrong, but I got lectured. I'll add it has worked on 3 subsequent DC units since this call. If they had offered me 50% in return, or $50 off my next service with an apology and thanking me for teaching the team about workarounds available with an EV, then I'd have felt we reached a fair resolution. As of today no offer's been made, and that last call has sealed it. If you want a car from a team that will only present the expensive solution or leave you to solve it yourself, then this experience says pick Stratford Hyundai. If you want a dealership you can trust, then please shop elsewhere.

Very disappointing experience with Myers Kanata Hyundai. - Jing

Very disappointing experience with Myers Kanata Hyundai. Deceptive sales practices, rude and unprofessional service, missing promised equipment, serious privacy concerns, and a complete lack of accountability. Would not recommend.

Extremely disappointing service experience. - Anonymous

Extremely disappointing service experience. After paying for a wheel alignment, my vehicle began pulling to one side. When I returned, I was charged again and told that the tires were responsible. Another Hyundai dealership later inspected the vehicle and confirmed that it was misaligned. The behaviour of the General Manager and service department was completely dismissive, and no satisfactory resolution was provided. I wish I could give less than one star. I would not recommend this service department.

I have been a customer of Hyundai Rexdale for the past - rahul

I have been a customer of Hyundai Rexdale for the past two years. I first leased a 2025 Hyundai Kona, and later this year I upgraded to a 2026 Hyundai Tucson Hybrid N Line. Overall, my concern is not about receiving a commission or referral fee—it is about keeping promises and being transparent with existing customers. Last year, I referred a family member to sales representative Harkirat. As per our discussion, I was told I would receive something for the referral, but afterward there was no follow-up. This year, I discussed the same issue with Mohit Grover. He told me not to worry and said that if I sent him a referral, he would try his best to do something for me. Recently, my friend Ajay Gupta was looking to purchase two vehicles, so I referred him. When I followed up, the explanation changed. I was told that approximately $4,000 in discounts had already been given and there was only about $100 left, so nothing could be done. Again, this review is NOT about the money or commission. My concern is simple: please don't make promises to existing customers if you cannot keep them. Clear and honest communication builds long-term relationships and trust. After being a repeat customer and referring others, I expected better communication and follow-through. I will definitely keep this experience in mind when choosing where to purchase or lease my next vehicle.

Our SantaFe wouldn't go into drive at the gas station - Robin Gaw

Our SantaFe wouldn't go into drive at the gas station across from the dealership. The service advisor , Shane Wiley and one of the mechanics ,(we didn’t get his name)diagnosed the problem and had us on our way within the hour Things certainly could have gone differently. Both went above and beyond. Thank you ! By the way that Santa Fe has 349000 klms on it lots of pep, lots of klms left in it

I was contacted by the dealership with an offer to trade - Am.shahmohammadi

I was contacted by the dealership with an offer to trade in my car. After visiting the dealership, completing pre-qualification assessment and hard credit check, I singed a lease contract and paid $1000 deposit. I was promised the vehicle would be ready within few days. However, no one contacted me for almost 10 days. When I followed up, I was told that the bank had not approved the lease and that I could come to pick my deposit. Since my credit was already checked before I singed the lease contract, I was shocked that the transaction was canceled without any justifiable reasons, which is very wired and it is not common among dealerships. I found the communication, transparency and handling of the process very disappointing.

Ioniq 6 with 3,700km - purchased April 1, 2026 new - car - home2iceland

Ioniq 6 with 3,700km - purchased April 1, 2026 new - car unresonsive to Key Fob and completely dead April 23, 2026. Unable to boost the 12V battery. Main battery 80% charged. Gained access to inside of car using mechanical key. Used roadside service - car towed to Hyundai of Oakville - the service dept and manager refused to let us drop the car off there - "I don't have the real estate for it - you can't leave it here" rude and defensive and no offer of assistance. I phoned roadside assistance and they advised to have the car dropped off on the side of the road nearby and phone back for another tow truck to be dispatched that would pick me and the car up from the side of the road to take it to a differrent dealership. The car was on dolly wheels as it was not possible to take the car out of "park". The Tow operator was unable to do 2 seperate bills so I told him I would pay the entire bill and asked him to take it to Mississauga Hyundai on Glen Erin Drive. I will never set foot in Hyundai of Oakville dealership and will advise everyone I know to avoid the dealership. Note I had previously convinced 3 other purchasers to buy a new Elantra there. I may never buy another Hyundai product after this experience. I'm without a car and have no loaner car. (I purchased a new Hyundai Pony in 1984) The quality and design of the Ioniq 6 is superb but the dealer service is abosulutely terrible! Happy customers will tell one or two people about their experience, Unhappy customers will

A fabulous experience. - Mattwarriner76

A fabulous experience. Salam, Barb, and Derek made transitioning into my new car seamless. True professionals and the best car buying experience anyone could ask for. Give them all raises.

Courteous knowledgeable friendly staff. - Bacarlow

Courteous knowledgeable friendly staff. I would absolutely recommend them. All our questions were answered and we felt quite comfortable purchasing our new vehicle there. Thanks for your help.

I received the worst customer service from Andrew and - Dana

I received the worst customer service from Andrew and Chris. There was little to no communication. And part of the information I was given was inaccurate. This lead to my warranty claim running out and I am now over my km's and would have to pay out of pocket. It's really great knowing they take no responsibility in this. I WILL NEVER buy another car from Kitchener Hyundai and recommend if you want to buy a hyundai and get it serviced by hyundai take it to any other hyundai dealer.

I purchased a 2021 Hyundai Elantra, and within 2 days I - Mohamed Elfarra

I purchased a 2021 Hyundai Elantra, and within 2 days I started experiencing serious issues. The steering wheel was shaking and the car was pulling on the highway. I reported this immediately and brought the vehicle in right away. They initially told me it was an alignment issue and claimed it was fixed—but the problem was still there. After bringing it back again, I pointed out that the front driver-side tire was leaking, but they dismissed it and said nothing was wrong, I ended up finding the leak myself (see photos below). Later on, they replaced a rear tire, claiming the uneven tread was causing the shaking and pulling. Meanwhile, the front tire I originally complained about was still not replaced, despite clearly having issues. It took them about a month and half just to replace that rear tire, and even after all that, the shaking problem STILL wasn’t resolved. Now they’re saying the issue is the rotors—but refusing to replace them because I’ve put more kilometers on the car over the past month and a half. That makes no sense considering I reported the issue within 48 hours of purchasing the vehicle. This was clearly a pre-existing problem that they failed to properly diagnose from the start. On top of that, the car has an ongoing starting issue that I’ve reported at least four times. Instead of properly investigating it, the manager was dismissive and spoke to me in a disrespectful way, essentially treating me like I didn’t know what I was talking about. This vehicle was sold as Certified Pre-Owned, and the inspection report states the brakes and rotors were in “excellent condition,” which is hard to believe given what I’m dealing with now. (see photos below). Overall, this has been an extremely frustrating experience—poor diagnosis, long delays, lack of accountability, and unprofessional customer service. I would not trust this dealership again.

I didn't purchase - yet! - tclearn06

I didn't purchase - yet! But when I was there for a test drive, I didn't feel rushed or pushed into making a decision. Everyone there was so nice and helpful. Madisyn was so knowledgeable. This will be my first new purchase. I'll definitely be going back to see her when the time is right

By far the worst dealership someone could ever deal with - j.maone

By far the worst dealership someone could ever deal with if buying a vehicle They are untruthful , inconsistent and their staff lacks knowledge when communicated about the products they are selling . Save your time DO NOT go to this dealership they have poor everything including management

I always come to Hyundai Milton for maintenance as the - ihsanrga

I always come to Hyundai Milton for maintenance as the Customer Service in unmatched.Mr. Steve in particular has been a huge help on every visit. He is a quick, helpful, and just a kind personal overall.. I. Saleh

My son was in the market for his first car. - aquababy69

My son was in the market for his first car. We went to all dealerships in Sudbury and Sudbury Hyundai staff were by far the most friendly, informative and friendly of all of them. Nancy and Sean answered all our questions and more. They made this a great first time car shopping experience for my son. THANK YOU!!! I highly recommend dealing with them.

The staff offered perfectly admirable service. - garretelmes

The staff offered perfectly admirable service. However - the service manager, Enrico Adamo, is rude, unprofessional, and unreasonable. Hyundai has lost all of my future business due to Enrico’s unacceptable behaviour.

I recently purchased my fourth vehicle at Woodstock - Cldeluxe

I recently purchased my fourth vehicle at Woodstock Hyundai. This dealership never disappoints me. I'm a single woman and I'm always treated with respect when buying or servicing my vehicle. Dino is a delight to deal with. The service department is A1. I'm always pleased when I leave there. Why would I shop anywhere else?

I had a very wonderful experience because they were very - ban26pal

I had a very wonderful experience because they were very kind and helpful to us.

Friendly Team, but Misled About Additional Insurance by - tkawar

Friendly Team, but Misled About Additional Insurance by the Business Manager I leased a vehicle from Hyundai of Aurora almost a year ago. Overall, the dealership itself was good — the staff were friendly and cooperative throughout the process. The salesperson I worked with was outstanding: knowledgeable, patient, and genuinely professional. The General Manager was also straightforward and professional, which I appreciated. Unfortunately, my experience with the business manager, who handled the lease paperwork and add-on products, was very disappointing. The finance process took a long time and felt extremely pressured. He attempted to sell several additional insurance products that I repeatedly declined. Afterward, he asked whether I had experienced any issues when returning leased vehicles in the past. I mentioned common parking lot damage such as door dings, dents, and scratches. Based on that conversation, he recommended another protection product and assured me it would give me “peace of mind.” According to his explanation, it would cover dents up to 7.5 cm as well as scratches. Since most door dings usually do damage the paint, I specifically understood the coverage to apply broadly to minor parking lot damage. I initially declined because the cost was around $50/month, but eventually negotiated it down to $35/month. I also explained that after spending more than 1.5 hours reviewing lease documents, I was mentally exhausted and not in the right state to carefully review another contract. He reassured me that the coverage worked exactly as he described, so I trusted his explanation and signed. A few months later, I discovered scratches on my vehicle and returned to the dealership expecting the coverage to apply. That’s when I was informed the policy only covers paintless dent repair and does not cover paint or scratch repair at all. In other words, scratches were completely excluded — directly contradicting the way the product had been presented to me during the sale. When I raised concerns about the apparent misrepresentation and asked to cancel the product, I was told cancellation was not possible. My overall impression is mixed: the sales staff and General Manager were excellent, but I felt seriously misled by the business manager regarding the insurance coverage. My advice to future customers is to read every add-on contract very carefully and not rely solely on verbal explanations when purchasing extra coverage products. Make sure the written terms match exactly what is being promised before signing anything.

'VIP day' (asked to attend since a current owner) was a - Steve

'VIP day' (asked to attend since a current owner) was a complete waste of time. Offered a new vehicle at full MSRP, lousy trade in (based on vmr canada estimate) and not even decent financing rate. AVOID

I had a very disappointing experience at Stouffville - Sheraz

I had a very disappointing experience at Stouffville Hyundai, and I would not recommend this dealership. I visited to trade in my black 2020 Hyundai Sonata Preferred (81,236 km) for a red 2022 Sonata Sport (around 73,500 km), listed at about $18,798. I was completely transparent about my car having an accident listed on Carfax, and as I was told by the previous owner, it was only a front bumper replacement with no insurance claim. Initially, I dealt with a salesperson named Sam, who was fine during the test drive. But things quickly became frustrating afterward. Instead of giving me proper numbers, I was repeatedly asked how much I originally paid for my car — which is not relevant to determining trade-in value. I clearly said I wasn’t comfortable sharing that information. Then the sales manager, Shayne Sequeira, stepped in and continued asking the same question in a dismissive tone, which felt very unprofessional and pressuring. After waiting more than 30 minutes, they came back with a trade-in value of just $7,500 for my 2020 Sonata. This was shocking, especially considering other platforms like Clutch and CarDoor were offering me around $14,000 for the same vehicle. Overall, I wasted nearly 2 hours at the dealership plus another hour traveling, only to receive a lowball offer and deal with unprofessional behavior. I would strongly advise others to avoid this dealership and explore better options elsewhere.

I would not cross the doorway of this dealership ever - oredeposits

I would not cross the doorway of this dealership ever again. If you do beware

BEWARE: Check your line items and don't take "mandatory" - alturcotte

BEWARE: Check your line items and don't take "mandatory" fees at face value. My recent purchase at Hyundai Pembroke left me deeply concerned about a lack of transparency regarding fees, pricing, and paperwork. If you shop here, audit every line item on your Bill of Sale. I negotiated a $375 reduction in the admin fee, but it didn't show up on the initial Bill of Sale. Management tried enforcing an inflated $799 admin fee, claiming it was mandatory. It is not. After auditing the math at home, I discovered they charged me $190 over the advertised price—violating OMVIC's All-In Price Advertising rules. They also added a $75 CARFAX fee on my trade (pure gouging since dealers pay flat monthly subscriptions), an undisclosed $115 gas fee, and bundled optional $49+$49 loan insurance into my financing without disclosure. When I brought this up, sales staff argued the charges were unchangeable. Only after I made it clear I would walk away did they concede to a $565 pre-tax correction. Two major red flags: • RED FLAG 1: Instead of showing the reduced admin fee of $375, they discounted the car price to maintain their claim that admin fees are "mandatory." • RED FLAG 2: On delivery day, I was hit with a bait-and-switch: the finance officer claimed the quoted 9.9% Santander rate was unavailable because they "didn't offer 5-year terms," forcing a switch to 10.9% with Global under a last-minute ultimatum. 🛑 Local Car Buyer’s Cheat Sheet: • Mandatory Fees (Law): HST & OMVIC Fee ($22). • Overhead Gouging: CARFAX Fee ($75) - Dealers pay commercial flat rates; this is double-dipping. • Fully Negotiable Markups: Admin Fees ($799), Gas/Prep Fees ($115), Loan Insurance ($49+$49). Advice: Treat your Bill of Sale like a financial audit, question "mandatory" labels, and watch for last-minute financing changes. What to do now:

“Smooth pickup process for both vehicles I purchased - SAMMY

“Smooth pickup process for both vehicles I purchased recently.The paperwork was ready to go and both vehicles were in immaculate condition. A 5 star rating needs to be given to their detailing team .Definitely!

Had my 2014 Crosstrek in for suspension service at - Bentley's Dad.

Had my 2014 Crosstrek in for suspension service at Marostica Subaru prior to a long journey planned for this month for specialist healthcare reasons. I have never experienced such satisfaction. The mechanical team took such diligent care! The supporting staff was kind, attentive and welcoming. Even the owner took the time to see i was well cared for and doing well. Remarkable. The result was my humble little Subie came out with a treatment suitable for a creation of Ferruccio Lamborghini. The car drove like brand new, as well, i am rejuvenated. I shall never forget the kindness and attention i as afforded this day, and suggest it is not a great car but great after purchase care that makes for lasting satisfaction, and continued loyalty. Bravo Marostica Subaru! Bravo!

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

I initially had a problem with the service on my leased - meggoard

I initially had a problem with the service on my leased car, but it was quickly and generously solved by Colin at the dealership. Will be returning again when my lease is up to move into another lease! Thank you!

Went in for a knock sensor after a new motor was - davesok

Went in for a knock sensor after a new motor was installed , knock sensor was bad, $600 plus for a $50 knock sensor installed , 3 new lights on the dash after the work was done not there before, one person said don't worry just shut off your traction control lolol, manager said bring it in for check he said could happen at any time just a coincidence not our fault just happen to happen after our mechanic worked on it just one of those things, but for $2000 dollars more we can get rid of those lights on your dash lololol really , sorry but that is not a coincidence to me that is a scam to me, Thanks Hyundai Dave Okeefe

This is an unsolicited review of our vehicle servicing at - scrammy7

This is an unsolicited review of our vehicle servicing at Neddy's Hyundai. We brought our 2016 Santa Fe to Neddy's Hyundai on Friday morning for a one o'clock appointment to check the brakes among other things. They started on time and we had our Hyundai back before closing time at 5 pm. Our vehicle required a complete brake job front and rear as well as a trailer wiring harness and front suspension repairs. Other minor fixes were also done at our request. When we got the vehicle back it had been washed as well. We will continue using Neddy's. We were extremely satisfied with Neddy's and it's staff.