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Kitchener Hyundai
Kitchener, ON
307 Reviews
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307 Reviews of Kitchener Hyundai
April 22, 2026
I received the worst customer service from Andrew and Chris. There was little to no communication. And part of the information I was given was inaccurate. This lead to my warranty claim running out and I Chris. There was little to no communication. And part of the information I was given was inaccurate. This lead to my warranty claim running out and I am now over my km's and would have to pay out of pocket. It's really great knowing they take no responsibility in this. I WILL NEVER buy another car from Kitchener Hyundai and recommend if you want to buy a hyundai and get it serviced by hyundai take it to any other hyundai dealer. More
by Dana
Employees Worked With
Chris, Andrew
January 27, 2026
I have been buying my cars for many years and am very happy with my Kona! I received a call back on Kona’s horn and they took well care of me! happy with my Kona! I received a call back on Kona’s horn and they took well care of me! More
by Ubauer01
Employees Worked With
Victore Dufournaud
October 24, 2024
We purchased our vehicle from Dean. He was profesional from the moment we met,took us for a test drive and within 1/2 hour we made a deal.Explained to us how much could in a short time, He was profesional from the moment we met,took us for a test drive and within 1/2 hour we made a deal.Explained to us how much could in a short time, was helpful and took care of all the small details.Also helpful was Chris on 2 occasions after the purchase. Nice people to do business with we will come back next time. More
by Frank
Employees Worked With
George Digenis
April 23, 2024
Only 2 months old! I recently bought a new 2024 Hyundai Venue and was very happy with my purchase until yesterday. It’s only 2 months old and the dashboard went bla I recently bought a new 2024 Hyundai Venue and was very happy with my purchase until yesterday. It’s only 2 months old and the dashboard went black with the illumination icon stuck on it and there is a battery discharge warning but I’ve never used the battery without the car on. More
by tara blasman
Employees Worked With
Chris Brading, Paul Garcia
March 22, 2024
After a brief disappointment, George Digenis contacted me to discuss the situation. He encouraged me to revisit the dealership (I have always had excellent service there). George took it upon himself to he to discuss the situation. He encouraged me to revisit the dealership (I have always had excellent service there). George took it upon himself to help me. He was honest, sincere and extremely helpful. He is a great example of what makes the Kitchener dealership special to me. Thanks George! More
by thursthouse
Employees Worked With
George Digenis, George Digenis
March 16, 2024
Today, March 16, 2024, was the first time I have been truly disappointed with assistance. I have been reading "audiobooks" through wireless transmission from my smartphone to "MEDIA" in my car. I have truly disappointed with assistance. I have been reading "audiobooks" through wireless transmission from my smartphone to "MEDIA" in my car. I haver NO issues until today, when it would not play. I drove from Cambridge to the Kitchener dealership because I have always had excellent help. BUT TODAY, a serviceman tried very hard but could not restore my wireless except through a cable. We met with t*wo salespeople, one the manager. They were rather disinterested in assisting and saying that my "preferred" model (it is not) does not have a wireless feature was fruitless to continue as they turned away and carried on with other business. I felt sorry for the serviceman who truly wanted to help. THIS WAS A VETY POOR SHOW and reinforces common beliefs that help ends once a customer is out the door. POOR SHOW! More
by thursthouse
Employees Worked With
A TRUE DISAPPOINTMENT, George Digenis
February 14, 2024
Barrak was a pleasure to deal with selling me a used vehicle. He had the vehicle I wanted and obtained a great price. Barrak went through the vehicle explaining all the features that I was not versed vehicle. He had the vehicle I wanted and obtained a great price. Barrak went through the vehicle explaining all the features that I was not versed with. I would not hesitate to buy from Barrak and the dealership again... More
by sloganehe369
Employees Worked With
Barrak Rasheed
January 03, 2024
I had to bring my SUV in for a recall everyone was polite and helpful. The offered my a ride home while the did the work but I did not need it. When they were done the called I picked up my suv very quickly. and helpful. The offered my a ride home while the did the work but I did not need it. When they were done the called I picked up my suv very quickly. They washed the outside of my suv for me at no charge. Overall great experience. More
by suzanne
Employees Worked With
Service department
December 28, 2023
Tyler the service manager was helpful and engaged with all the customers. The drive through process was very streamlined and efficient. The waiting room was full with no extra chairs and wait time was lon all the customers. The drive through process was very streamlined and efficient. The waiting room was full with no extra chairs and wait time was longer than anticipated. However was advised as to long it would take and offered a seat in sales area. Whole dealership very clean, great coffee choices and snacks offered. Overall a pleasant experience. More
by Kathryn
Employees Worked With
Tyler
