Although I am very happy with the performance of my 2016 Elantra - I am satisfied with the assessment of your service advisor. - REASON:-
On 16th October 2019 - Mileage 25146 KM - A Major `Service # 3 was performed. Rory Mcdonald told me that my next Major service NO 4 will be done at 96000. KM. Until then ONLY regular services will have to done.
On 9th April 2020 David booked me in for the service that was performed yesterday 16th April 2020. At the time of booking an appointment David confirmed that the total bill for the 28495 KM service will be $ 65.00. I was charged $ 91.47 - almost 27% more then the quote.
At the time of paying the bill your service advisor; Karl Ambroziak informed me that my next service at 36000 KM will be SERVICE # 2 ( Cost approx. $388.00. On account of our limited income I am extremely concerned due to the inconsistent & mixed directions that are being conveyed.
Very professional and friendly service from Rory. Work started promptly and was completed with a with a welcome car wash. Rory explained the charges and processed my payment efficiently. Good see staff observing Covid-19 protocols.
"Great experience today, service appointment with my..."
Great experience today, service appointment with my newest Hyundai product. The staff was courteous and a pleasure to deal with, most definitely an improvement over past interactions with staff. !! Have a great day
"I have taken my wife's Genesis here for service several..."
- Tom K.
I have taken my wife's Genesis here for service several times after having a lousy experience elsewhere. Mike the GM is outstanding and very client experience focussed. The service has been excellent. Most recently we had an significant brake issue making the car unsafe and they were booked for the next 2 weeks. They managed to squeeze us in and fixed it quickly as we needed the car for a lengthy trip the following day. Highly appreciated and highly recommend.