Although I am very happy with the performance of my 2016 Elantra - I am satisfied with the assessment of your service advisor. - REASON:-
On 16th October 2019 - Mileage 25146 KM - A Major `Service # 3 was performed. Rory Mcdonald told me that my next Major service NO 4 will be done at 96000. KM. Until then ONLY regular services will have to done.
On 9th April 2020 David booked me in for the service that was performed yesterday 16th April 2020. At the time of booking an appointment David confirmed that the total bill for the 28495 KM service will be $ 65.00. I was charged $ 91.47 - almost 27% more then the quote.
At the time of paying the bill your service advisor; Karl Ambroziak informed me that my next service at 36000 KM will be SERVICE # 2 ( Cost approx. $388.00. On account of our limited income I am extremely concerned due to the inconsistent & mixed directions that are being conveyed.