Downtown Hyundai

The most incompetent service department in the city. No communication. Absolutely horrible. The last three times I've gone in there, I've had the WORST experiences. Don't take the risk. GO SOMEWHERE ELS No communication. Absolutely horrible. The last three times I've gone in there, I've had the WORST experiences. Don't take the risk. GO SOMEWHERE ELSE More

Unresponsive. Overcharging compared with other dealers. Waiting for parts 3 months is nothing for them. Overcharging compared with other dealers. Waiting for parts 3 months is nothing for them. More

Not very good service from sales rep or sales manager. Did not deliver floor mats for my bran new Santa Fe. Even after various calls and emails, no floor mats!! That is since April 2023 and I'm writing th Did not deliver floor mats for my bran new Santa Fe. Even after various calls and emails, no floor mats!! That is since April 2023 and I'm writing this January 2/2024. Never go deal with them!! Very disappointing dealership. More

I recently had my 2013 Santa Fe serviced for an engine issue at Downtown Hyundai and the service was great. The staff are very friendly and courteous. Both the repair price and the time to fix were very g issue at Downtown Hyundai and the service was great. The staff are very friendly and courteous. Both the repair price and the time to fix were very good. The Operations Manager Quaison Parris was very helpful in explaining the problem as well as keeping me updated. I had bought this vehicle from Downtown Hyundai originally and they have been an excellent dealership to deal with. I highly recommend this dealership. More

Why do all these reviews sound like the same person wrote them? I did not have a good experience for service.. leave the car for a day.. no work performed. Sorry,, no time. them? I did not have a good experience for service.. leave the car for a day.. no work performed. Sorry,, no time. More

Good environment, and friendly staff. Alexander was exceptional sale person. He is very kind, compassionate, and willing to help whenever a need arise.. Alexander was exceptional sale person. He is very kind, compassionate, and willing to help whenever a need arise.. More

The staff at Downtown Hyundai are wonderful. While there were problems with getting our new fully electric Ioniq 5 because of the backlog, they did everything the could to get us what we wanted While there were problems with getting our new fully electric Ioniq 5 because of the backlog, they did everything the could to get us what we wanted, and, in the end, we got it. The ongoing service of our two Ioniqs has been consistently painless. More

First time buying a car and Rob was the best! He helped me find my dream car and I could not be happier! He helped me find my dream car and I could not be happier! More

Amazing help offered. This dealership is very people friendly, and everyone is there to answer your questions. They were very patient and helpful. Joshua my salesman was v This dealership is very people friendly, and everyone is there to answer your questions. They were very patient and helpful. Joshua my salesman was very good and thorough. More

Got what we needed. Dealership changed options as we needed to - responsive to our specific requirements invoking price and timeline Dealership changed options as we needed to - responsive to our specific requirements invoking price and timeline More