Do yourself a favour and do not bring your car for service here. First off, the service associates at the front desk are very helpful and nice however the new service manager Jay needs to be fired along with the mechanics. I have purchased 3 Hyundai’s from this dealership in 10 years and EVERY time I bring my car in for service they find something wrong ( that’s costs an arm and a leg) or they do the work and damage something!!! Hyundai also does not stand behind warranty like paint for example. One of my vehicles paint started bubbling and peeling 2 weeks after purchase and the service manager said it was wear and tear and quoted 800 to repaint.... what a joke. I escalated to head office with pictures of defect and they would not help.
Another time for an oil change the mechanic ripped my leather seats and they refused to fix it claiming they didn’t do it.
Last time I brought my car in for brakes and after less then 5 kms driving realized my emergency brake not working and back brakes were hot and they tell me to repair is 1,200.... well Hyundai a brake job includes the e- brake ... you damaged it and don’t want to fix it . I am so disappointed with this dealership I will NEVER purchase another Hyundai.
I brought my business to Honda .... $60,000 vehicle Hyundai could have sold me if they had proper service technicians. Do not trust your car with the service team at Hyundai Oakville!!!