Mechanic did not properly tork tires to the car when changing from winter to all year tires. Rhe wheel nuts were left loose causing front left tire to wobble and be and insecure. I took the car back to service department and they confirmed error made by mechanic, I was naturally very upset and wanted dealership to acknowledge the danger they put me in. Service manager Jason Langton did not demonstrate sensitivity, nor did he know how to deal with an upset client. He yelled at me, told me to be quiet and sit down. He treated me like a child. He was aggressive, mean spirited. I contacted head office. Manager of dealership met with me and they gave me a few free oil changes to make up for the mistake. Sadly, I never recieved an apology from Jason Langton. And, they never took seriously the danger they'd put me in. Other staff in service department are helpful and friendly, especially Matthew Walker who treats all clients with great respect. Unfortunately Jason Langton is terrible to deal with. This dealership will leave you feeling disrespected and powerless, especially as a woman. Ive read other reviews of Jason and it is interesting to note how many women have had terrible experiences with him. And, they hire low rate mechanics that do a shoddy job putting people at risk in their cars. I will not return to this center. If you're considering this center, BEWARE!!!