Took in my 2013 Santafe for servicing due to a clanking noise. I spoke with Michael Wadden from the service team. Their was a serious issue with the differential system which would have costed a few thousand dollars. Michael took full ownership in ensuring that the vehicle repairs were completed and was able to have the charges reduced to a minimum. I compliment Michael for taking the initiative in having my vehicle repaired, even in his absence. I have always received excellent service from this team, however, this experience was exceptional.