My wife and I had to replace our Toyota after being hit during our last bout of freezing rain. We wanted something reliable but not as big as our kids are now in University. My brother has been a big Hyundai guy and has owned many in his life. He convinced me to go look at the Santa Fe and Tucson.
When we went in Iwas still in pain from the accident and using a cane. There was a lovely greeter, Allison, who introduced us to George. When we told George why we were there, and how we came to be there, he immediately invited us into his office to sit down and have a coffee so I could get off my feet. I appreciated this. He asked us questions, narrowing down what we wanted/needed and told us to relax as he went to get a car to show us.
When he came to get us he walked slowly beside me patiently, like he had all the time in the world. He had brought us up a white Tucson Preferred. It had all of the things we wanted and was a good size for what we wanted. The only thing we didin't like was that it was white. He assured us we could get one in the red we saw should we like it. And we did like it.
I like to negotiate and have to admit I gave George a bit of a hard time, but he smiled through it all and even brought in his manager Jason who verified the offer we made. He explained that he couldn't do what I asked but did make me an offer I think was more than fair. Looking back I never buy anything without thinking about it a day or two first. But I did that day because there wasn't any pressure.
I would recommend George and Jason to anyone who wants to purchase a Hyundai.