Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ontario Hyundai
Whitby, ON
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
367 Reviews of Ontario Hyundai
April 21, 2024
Very disappointed with the way I was treated and lied to. Bought a 2024 Venue and was treated poorly . I spent my savings in getting a new car once I reached 64. My salesperson could not make it on the my c Bought a 2024 Venue and was treated poorly . I spent my savings in getting a new car once I reached 64. My salesperson could not make it on the my car arrived so the finance person was to be there for my pick up, He was in a hurry and passed me off to another sales person to show me vehicle. This sales person then. Promised me winter matts and then kept telling me all kinds of excuses about the matts. I finally had enough and my last email was successful, but once again lied to about matts. Will never buy from them or will recommend them to any family or friends, Very poor way to make a sale. Guess they thought I wasn't worth anything as the car did not cost a huge amount of money. By the way bought car in November, received car end of Dec. Matts delivered April 19. Every excuse was made as to why mats were not there. From Covid to not knowing what I wanted. Many emails and phone calls that were ignored. Put on Hold and no one ever answering to leaving message with managers and not being called back. Bradley was only one to respond to me. Shame on all of you for making a 64 year woman regret her decision. Love my car, just wish i would of gone somewhere else. Julia Deleo More
by Julia
Employees Worked With
IIHAM, BRADLEY, GANESH and all managers that never called me back or left me on hold.
Helpful October 07, 2023
I have a problem with a brand new 2023 Stanta Fe. They recognized the problem but because it was OEM tire related they opted to washed their hands of the problem and told me they were not going to m They recognized the problem but because it was OEM tire related they opted to washed their hands of the problem and told me they were not going to make it right as it costs upwards of $6000 to replace tires / wheels. They basically told me to live with it. More
by Degroot44
Employees Worked With
Service manager / service desk.
June 08, 2023
This dealership outright lies about the wait time for new vehicles in order to get your business. Expect to wait months longer than you are told. But don’t worry, they’ll try to upsell you on higher end veh vehicles in order to get your business. Expect to wait months longer than you are told. But don’t worry, they’ll try to upsell you on higher end vehicles while you’re waiting. Using this dealership was a huge mistake. More
by Janice F
Employees Worked With
Ilham, Ganesh
April 16, 2023
Brad was knowledgeable and extremely helpful in my purchase of my Tucson Hybrid. He even took my photo with my new car before I drove off. Great service from finance manager too. purchase of my Tucson Hybrid. He even took my photo with my new car before I drove off. Great service from finance manager too. More
by Cher
Employees Worked With
Bradley
April 05, 2023
Worst service center I have ever dealt with. I recommend staying away from this place at all costs. Go to Brooklin or anywhere else in Durham. These guys are scam artists. I recommend staying away from this place at all costs. Go to Brooklin or anywhere else in Durham. These guys are scam artists. More
by Burrzz
Employees Worked With
Service
March 22, 2023
When my engine light came on, I had it towed to Hyundai Whitby. Philip had my car in service right away and was in constant communication with updates. Not only did they repair the problem, but they found Whitby. Philip had my car in service right away and was in constant communication with updates. Not only did they repair the problem, but they found a couple of other small issues to repair before my warranty runs out. Car was serviced in a timely manner and I cannot thank Philip enough for taking such care to get the job done quickly and keeping me informed. Always get great service from him but he went above and beyond. Thank you. More
by connieescoffery
Employees Worked With
Philip Amshad
February 01, 2023
My wife and I went in after making an appointment on-line to test drive a Kona. When we arrived, the sales person had no idea we were coming and mentioned there were issues with the on-line booking system. to test drive a Kona. When we arrived, the sales person had no idea we were coming and mentioned there were issues with the on-line booking system. In addition, there were no cars to test drive. There was no apology. We were told they have no inventory and they weren't likely to have any ...ever. I find it appalling that people are expected to buy cars without test driving them. Dealerships seem to be taking advantage of the "supply chain issues" and there is no incentive to improve the situation. You are better off ordering a car on-line. Who needs sales people? More
by William
Employees Worked With
Brad Edwards
