The sales manager basically screwed me over for my old set of rims and tires. I traded my car in and tires and rims needed to be swapped over. They wanted $250 plus taxes to change them over, which they needed to do anyways as part of the trade. I had already purchased a new vehicle and was completely mislead on the details of how this was all going to work. I was willing to pay something to have it done, but for $250 I felt robbed and left with a headache. That's what ya get for spending $50 K. Absolutely lovely customer service.....(that was sarcasm) I basically told them to keep the extra set of rims and winter tires so that I didn't have to pay that ridiculous price for what is about 45 mins of work. They completely screwed me over after purchasing a new vehicle at that price. Couldn't believe it. What a joke. The rest of the team is great. Just am not happy with the way the sales manager handled this situation. I've taken off every Stratford Hyundai Decal now. There is no way I am supporting a business who is as shady as that.