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AutoValue Hyundai Niagara Falls

Niagara Falls, ON

4.7
735 Lifetime Reviews Review Dealership
Welcome to AutoValue Hyundai! Our professional staff is committed to over-delivering on all your expectations so we can bring you the vehicle you need, as well as the vehicle you want, at a price you can afford. At AutoValue, We Treat You Like Family!

4060 Montrose Rd

Niagara Falls, ON

L2H 1J9

Directions

Top Reviewed Employees

Tina Kennedy at AutoValue Hyundai Niagara Falls

Tina Kennedy

Service Advisor
5.0
Erin Smith at AutoValue Hyundai Niagara Falls

Erin Smith

Sales Rep
5.0
Jane Foley at AutoValue Hyundai Niagara Falls

Jane Foley

Service Advisor
5.0
Brad  Morrison at AutoValue Hyundai Niagara Falls

Brad Morrison

Parts Advisor
5.0

Latest Reviews

August 21, 2020

"Feels like home at Autovalue hyundai! Great service..."

- brendasultan28

Feels like home at Autovalue hyundai! Great service overall. They make sure their costumers are satisfied. All the staff were good bit I would like to make special mention David Kaluba was wonderful! Thank you David for all your help.

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Employees Worked With

July 24, 2020

"As a first time buyer, I couldn’t be happier with my..."

- gabhr

As a first time buyer, I couldn’t be happier with my purchase and the services provided. I had a great experience and love my new car!

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Employees Worked With

Vandana , Dylan Pupo

July 06, 2020

"Wrongly certified vehicle put lives in jeopardy."

- disappointed

Left the dealership with a dead battery. While trying to resolve this minor problem with little success, about 24 hours later the front passenger wheel locked up. I almost side swiped several cars and hate to think what would have happened had I been on the highway. Had the vehicle towed to my mechanic and he determined that the brake “carrier bolt was missing and another needed to be tightened resulting in the wheel seizing” at speed. Also concluded that the vehicle “should never have been certified” as it had a “broken motor mount” and “a bad right rear wheel bushing”. It took 4 days to reverse this sale and I was without transportation during that time. A Dealership is who you deal with. Ralph Scheuermann General Manager To be avoided Lacks people skills and does not know how to prioritize. One example. After chasing him for a day and a half I finally got hold of him on the phone just before noon of the second day. I suggested this unsafe vehicle situation was a serious problem and could I take 10 minutes of his time to go over it. He said he could only give me 4 minutes then or the next earliest time would be the following day at 11am. I again pointed out the seriousness and legal liabilities and said I could make myself available any time up to late evening. He then took about 15 minutes to reiterate he had no time for me then and he has a rule of not dealing with customers after business hours. Matt Samis Sales Manager To be avoided Too many negatives to list here but here’s a few. Won’t return calls - left 4 messages before he called back Could not or was not authorized to make a $200 decision Missed 2 firm commitments related to returning my money. The Service Department Clearly there was and still may be something very wrong there No one has told me why or how this happened or what actions, if any, to correct these acts of gross negligence are planned. The Dealership had an opportunity to fact check this review before I submitted it.

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Television