I don’t trust them - paid for a service on an Ionic EV that included brake service, then received the service summary page via text. As I read it I noticed the brakes were listed as yellow, not green? Curious since they just did a brake service. I replied to the text asKing about the discrepancy and have heard nothing - not really that shocking I guess when you get called out. My vm has not had callback either, I accept COVID 19 is impacting business, but someone got the vm!
in the end, I have concluded the brake service was not done and they tried to take advantage of my son (16 years old) who brought the car in for us as he had the time.
The problem when you fake things and don’t have all people involved in the scam you get caught. Seems the honest tech missed marking the green dot to close the cover up.
Guess who gets the service now - Finch!
Their Genesis division will lose a potential sale too as my wife will be in the market in Sept. for a new SUV to replace her Porsche Macan. She was really interested in the Genesis GV 80, that ain’t happening now.
It is a shame dealers take advantage of people, wonder if they would have don’t the same thing if I had dropped the car off?