Cambridge Hyundai

They need to hire people who know how to treat customers and patiently solve there problems instead employees give you attitude as you made a mistake for expecting a good service. and patiently solve there problems instead employees give you attitude as you made a mistake for expecting a good service. More

If u r there for car repair. .n want to get the status of ur car ..they do not pick phones ...everytime it's going on voice-mail n no call backs ...that's a negative part of them. .n want to get the status of ur car ..they do not pick phones ...everytime it's going on voice-mail n no call backs ...that's a negative part of them.. More

Very friendly staff. Issue was dealt with professionally and in a timely manner. Loved the complimentary car wash! Issue was dealt with professionally and in a timely manner. Loved the complimentary car wash! More

My car was returned on time and clean. They did a good job fixing the sunroof They did a good job fixing the sunroof More

Staff are helpful friendly and they make you feel appreciated. Would do business there again appreciated. Would do business there again More

I have had a “privilege” to deal with Cambridge Hyundai. Even though I rarely leave reviews this time I have decided to do it. I see many positive experiences from other folks, which is great! Unfortunatel Even though I rarely leave reviews this time I have decided to do it. I see many positive experiences from other folks, which is great! Unfortunately, my visits were close to disaster. I will leave a review per visit and if you interested in reading it you can likely filter it by reviewer to find it all. As you are likely aware if you need a specific car, you might be out of luck atm and you have to wait for 6+ months in some cases. I wanted it sooner; I knew what model I want and the only car available was in this location within a close proximity. I am from Waterloo. Aman was able to answer all the questions we had and the information he did not poses he got from the service department. Jelena was pushy, but no issues here. I had to purchase an Accessory package to get the car since the demand is high. No issues. Unfortunate, many of the verbal promises ended up no true. 1. The car must be purchased with Accessory package and premium matts because it came with it was a lie. I got front matts a week after I have received the car. Summer matts I am still waiting for without any ETA. 2. I was promised the Hyundai loyalty rebate, or at least somebody will look into it after since my car is older than requirements, but since I am the only owner, I can possibly still qualify. No follow-up on that, still. 3. My car broke down (different story and a different review). The car was in the shop for 2 days. I did not get a replacement vehicle as promised during the sale. 4. Next day I did not get a shuttle from Waterloo to Cambridge Hyundai. I was told during the sale I would get one. You knew I am from Waterloo. I would buy the car anyways, but no point of promising me something that was not delivered one week after. More

Helpful, thorough. They told me what needed to be done and hiw long it would take. They kept me constantly informed and updated. They told me what needed to be done and hiw long it would take. They kept me constantly informed and updated. More

When I had my first visit to the showroom the sales people were very good and friendly. Today was my first service it went well and people were great also so I'm very happy with everything. John Ap people were very good and friendly. Today was my first service it went well and people were great also so I'm very happy with everything. John Appleton. More