Don Valley North Hyundai

We knew what we wanted and Tig and Spencer focused on our wishes. They gave us the information we wanted. The process was very smooth from introduction to completing the paperwork with Jasmin in finance!

Excellent environment, felt very comfortable and service was top notch. The showroom was very spacious and clean. Staff were as welcoming as ever without being pushy and intrusive. Loved spending time there.

Purchased my pre-owned 2017 Tucson at Don Valley North Hyundai and love my car. I'm so happy and grateful for their exceptional service. Thank you again!

Just recently purchased a used 2020 Hyundai Santa Fe from Don valley Hyundai. My Dealings Were mostly online with Tigran Avagyan sales Department Manager . First and foremost Tigran it was nice speaking to someone with a simple approach and down to earth personality .Then dealt with Eric Chu sales associate another humble polite gentleman . I can only speak to my experience at this dealership and felt at ease and comfortable and bottom line they measured up / not that high pressure impolite atmosphere that is found at so many other dealers. Thanks again Gentleman keep up the good work . kindest regards Tony Mammoliti

Great service. From the moment I meet him, Fayaz the salesman I dealt with was very helpful and kind. I highly recommend this dealership. Love my Santa Fe.

Do not go don walley north hyundai. I really have bad experience this dealership but I want to believe this dealership but it seems this place is bad and worst place all my life. First incident, I have a brand new 2020 santafe and i has a problem with QI charger(those area (include car charger)is not work), but they told it's not cover by warranty because someone already open that area. It's still under by warranty if anything wrong with it then i can fix by warranty without spend any extra money and moreover they did take out Qi charger out of console box and leave it.also switch it(not working model) If someone want to service own hyundai car(of course within warrenty) then DO NOT GO this location. They try to tell you someone already touch it or try to spend your money. They didn't listen customer opinion(word).Not respect customer.

My car is 2021 Tucson & I have only had it a week so have had no reason to have any work done.I am sure the work will be very good.

I really wish I had a better experience with this dealership even after the first bad experience, I continued to come back to give them another chance but it seems this place is just bad luck for me. First incident, I had new brakes put on my car last summer from THIS dealership. Just four days after that service, I was driving with my mom, husband, and cousin in the car when the wheels made a loud sound and we pulled over. The WHOLE brake had fallen out!! We were on a highway and were very lucky this happened as we were taking the off ramp. It was a holiday so no dealerships were open and I was in Barrie. We needed to tow the car all the way and we left it in their parking lot as this was the problem they caused. The tow truck driver said the brake caliper mounting bolts came out, the caliper fell off and got caught between the brake rotor and the wheel. This snapped the rotor and tore the brake free. Needless to say all of us were lucky to be alive. I sent an e-mail to the service manager and general manager about this horrific experience. They looked it over and fixed everything up without charging me and assured me they would look after my car closely. Even after this experience, I thought I would give them another chance and hope they would treat me and my car better after this. Unfortunately I realized this is not the case. On Sunday, I took my car in to drop off for a oil change and tire change on Monday morning. On Monday, Martin called me to tell me that they could not find the wheel locks for my all season tires. I have never touched the bolts which are always located in my glove compartment. I pretty much have never touched them since I got the car, people who change my tires can locate them there and always put them back. Now I assume that they clearly went missing the last service I had with them in November to put on my winter tires. It went back and forth between me saying I never moved them and the service manager saying the foreman had put it back last time. They asked to keep my car one more night to look it through clearly and I allowed it. Today is Tuesday. I received one message at 3:49PM telling me that they still couldn't find it. At this point I am just wanting to get my car back. I asked if they could call me so we could resolve this issue, even if I have to buy new wheel locks then fine. No answer through text and I called to leave multiple voice mails to Martin. Now my car is staying A SECOND night without my permission, and nobody had updated me on what was done to my car today. This is absolutely ridiculous and I have never had such issues with a dealership before. I guess I will be going do a different place to get my service done.

This was not only my best car buying experience, but the best retail experience I've ever had! Every single interaction I had with the people at Don Valley North Hyundai was a positive one. General Manager Jay Goldberg, and the staff that I dealt with; Amanda, Tigran, Garene, Sam and Lillian were all friendly, professional and knowledgeable. Every step of the process went smoothly and there was never even a hint of the "hard-sell" approach. The staff were all very patient during my decision-making process and no question I had went unanswered. On car pick-up day everything was in order, including all paper-work, new vehicle ownership, plates were transferred quickly from my trade-in to the new vehicle with protective covers, car-wash/detailing etc. Time was taken to go through many of the features in-car including setup of my iPhone to bluetooth and Apple CarPlay. I highly recommend anyone looking to purchase a new car to go to Don Valley North Hyundai!

I purchased Hyundai Tucson 2009 in 2014, when I purchased I took full warranty for 160000KM, when I ask any issues, they are going to charge $125 for diagnostic, when I purchased he didn’t explain all, I am totally not happy with their commitment