I went to trade in my Nissan Sentra that I still owed $6000 on. I was told by the finance guy that the balance left owing on my old car would be “taken care of” (in my head, meaning they were going to basically give me what I owed towards the new car). Well I call today, over 2 years later and come to find out that it was not “taken care of”. They paid $2000 for my old car and rolled the $4000 into my new contract. I do know that this is usually how it works, so when I was originally told it would be taken care of, I was surprised, but I was impressed and went ahead and signed everything (trusting what the finance guy had just told me, I stupidly didn’t read through the contract properly). I just called for clarification on what would would happen to this loan since I was in an accident the other day, and the finance guy, Chris was very short with me. He was very impatient and acting like I had inconvenienced him by simply trying to understand what was going on. He got defensive before I even figured things out, and then told me he would help me get a new car and “take care” of this loan. xxxx no Chris... you lied to me the first time, but I’m smarter now and I will never ever do business there again.