Bank Street Hyundai

Bank St Hyundia is by far the greatest dealership I went too. I shopped around quite a bit and they treated me so amazing. I can't recommend them enough.

Received terrible customer service from the time I arrived to pick up my car: misogynistic, crappy attitude from this failed customer service person. Just terrible service and should be ashamed. Not surprised to see other bad reviews about this person; does not represent the company well at all.

Great service with my girlfriend as she bought her first new vehicle! Very professional and quick to answer any questions she had, definitely recommend coming here.

The sales representative Ajay was very friendly, knowledgeable and provided us with great customer service. We went for a test drive and he explained in great details the capabilities of the car and the differences between the models. He was also very efficient with documents preparation and he responded fast to my emails when I asked for more information. Ernesto explained in great details the different financial options and the overall parameters of the deal. I was pleasantly surprised by the positive experience with this particular dealership.

If i had the option of taking away this 1 star i would. I went in a few months ago with a air bag light on. They charged me $250 for diagnostics and said i needed a new air bag for $1500 which led me to call hyundai canada and spend several hours on the phone trying get them to pay for it since its a safety issue. A few weeks ago i lost the back water spray as well which took me to Hyundai Barrhaven this time they opened up my car and found out right away that i had a rodent in the panels of my car that was eating away the pipes and wires. it cost me 300 and they fixed the pipe and the air bag, which leads me to believe that bank street hyundai was just trying to rip me off $1500. They still got me for 250 but lesson learnt on my part. i would highly encourage everyone to stay away from them, Customer service is horrible as well. When i went in the service guy was rude. I also got this uneasy feeling of being ripped off when i was there as well because the entire time they were interested in getting a deposit for a new air bag right away. So stay away people.

With the fabulous, warm help of Kristina and Ashur, I just purchased a Kona and I absolutely love it! From the sales experience with Kristina to the financial side of things with Ashur, I felt taken care of. Their personable energy made the entire experience a treat! I’m now happily in a car I love . Purchasing my first car on my own was a success in part on account of their patience and warmth! Thank you!

Bought a Tuscon Preferred. Best customer service in Ottawa. Highly recommend. Sales rep AJ was very professional and patient and deserves a 5 star rating. Would definitely buy from them again!

These people at Dilawri are crooks. Had my 2016 Elentra towed here cause it wouldn't start. $567 to replace a battery plus I had to rent a car for two days. Thieves 😠

Not much to say but totally AWESOME AND LOYAL TO THEIR CLIENTS RESPECTIVE AND VERY UNDERSTANDING WITH THE NEEDS. Always cheerful and great ty ty

Dealt with Adam on line and in person. Felt like he listening to what I was looking for and was quick to address my many questions. Highly recommend him. Nice showroom and excellent coffee machine