Ajax Hyundai
Ajax , ON
Filter Reviews by Keyword
By Type
Showing 465 reviews
I saw the service advisor Anthony mentioned and how he is trying to upsell services under fear to customer of warranty void or safety. I realize now that he is the one that said that they would need to tear trying to upsell services under fear to customer of warranty void or safety. I realize now that he is the one that said that they would need to tear down my Elantra engine in order to determine warranty coverage when it failed. Read all the class action lawsuits in USA and Canada for Hyundai engines then do yourself a favour and don't buy Hyundai and don't go to Ajax. When I took the same vehicle to Ontario Hyundai the Service Manager inspected it and listened to the engine ans said that Hyundai would replace the engine on a "program" that Ajax would have known about. Anthony was clearly trying to extract additional monies for the dealership. I expect he gets incentive money for doing so. More
Dishonest service representative. Attempted to charge extra fees for a warranty job he knew would be covered by Hyundai Corp Attempted to charge extra fees for a warranty job he knew would be covered by Hyundai Corp More
Great experience with Oliver and team on my purchase of a 2019 Santa Fe. After I bought the car, service even got better ensuring every and any minute issue was taken care of. Also thoroughly went over War 2019 Santa Fe. After I bought the car, service even got better ensuring every and any minute issue was taken care of. Also thoroughly went over Warranties that come with the car. More
It was a pleasure to deal with Tylor I bought a new hyundai hybrid and Tylor was providing a great service and recommendations Thanks you and all the best for you hyundai hybrid and Tylor was providing a great service and recommendations Thanks you and all the best for you More
Crooks! I had a serious problem with a failed engine on 2013 Elantra Limited. Unknown to me there was a Bulletin released by Hyundai that stated if this prob I had a serious problem with a failed engine on 2013 Elantra Limited. Unknown to me there was a Bulletin released by Hyundai that stated if this problem was encountered, to do some checks and then a replacement short block would be provided by Hyundai. Service Department told me I would need to tear down the engine at a cost of $950 and there were no guarantees. I declined as I thought it was bad money after bad. By chance I was in Ontario Hyundai and asked them about the costs for the same issue. The service Manager came out to the car listened to the engine, checked my oil fill to see that I had been changing oil and then said he would fix it under extended warranty and it would be ready the next week. Ajax Hyundai clearly knew this and the Ontario Hyundai service guy said no way you need to tear it down to qualify it for warranty. Conclusion is that Ajax Hyundai are scammers looking to get extra money on work that was going to be paid by Hyundai. I won't go there for anything and now, never buy an unreliable Hyundai More
Purchased a used 2016 santa fe with 105 000km under their certified preowned guarantee. The engine seized at 115 000km. The dealership offered no assistance aside from trying to sell me another vehicle. Thei certified preowned guarantee. The engine seized at 115 000km. The dealership offered no assistance aside from trying to sell me another vehicle. Their service manager was unprofessional with the situation. Now I cant even get in contact with the general manager, Aatif. I have left countless messages with no response. Avoid this dealership. More
Excellent and well organized operations. Staffs are all helpful. I will definitely recommend this dealer to all my friends and family. Staffs are all helpful. I will definitely recommend this dealer to all my friends and family. More
Amazing customer service given by our Sales rep Samir Abdulmenan, couldn’t ask for a better guy for sales. Very professional and knowledgeable about the product. Also has an amazing personality to go wi Abdulmenan, couldn’t ask for a better guy for sales. Very professional and knowledgeable about the product. Also has an amazing personality to go with everything else. It was a Speedy transaction from start to finish. The whole staff we dealt with was terrific. More